underhand attempt to collect data
Rabo sent email seeking update of information required for supposed "regulatory" requirement .
I called (several times) to discuss why this info was needed and got the run around. Promised to call back to discuss but never eventuated.
My suspicion, shifty attempt to collect marketing data to sell more "product".
Funny that no other financial institution we bank with seems to need this data......
Great for SMSF cash
A little longer to open an account then I expected. But once in its great! Get an email every time rates change either up or down so I can talk it through with my husband and move to other options as soon as it happens. The token for security is good but a bit old fashioned. Its easy to switch the cash to Term Deposit in their internet banking.
RaboDirect in the SMSF or Superannuation category is a bit misleading as they do not offer Self Managed Superannuation Funds (SMSF) or retail superannuation. They do offer bank accounts that a SMSF can open.
I am an administrator of SMSF and looked into the possibility to set up accounts with RaboDirect with my company called Superannuation Warehouse.
The problem is RaboDirect does not have a branch network. So if you have a manual cheque to deposit, you can't do it.
A summary of year end transactions is also not downloadable in electroni...
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