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Re-Creation Health Clubs

Re-Creation Health Clubs

2.1 from 23 reviews


  • Value for Money
    1.0 (1)



Good luck if you want to terminate your membership. They will be rude and make things as difficult for you. Loyalty does not matter. Don’t be fooled by the 14 days notice period. If you give notice a day after your billing day (which means you’ve already paid 2 weeks in advance), they will still FORCE you to pay another final payment so you will end up having to give 27/28 days notice. Unreasonable and rude bunch of people.


LauraGreater Melbourne (Inner), VIC

Ridiculous policies when quitting


After relocating to South Melbourne, I could no longer attend the Burwood East gym. I was advised that I would need to pay $5 per visit to attend the South Melbourne gym. Otherwise I would need to quit and re-sign in South Melbourne. You cannot quit via email or phone however - you need to waste time going out there to do it in person. This is just a scam to make it difficult for you to cancel your membership. Not impressed in the slightest.

Value for Money

All they care about is making money.


All they care about is making money. This gym has no idea how to retain loyal customer and all they want to do is charge and or increase their fee. They have charged me ridiculous dishonour fee of 14.80 and because I'v
now moved to a month to month contract I have to pay a $20 dollar activation fee every time if my contract runs out. Gonna stick to Anytime fitness next door. Much better \ cleaner facility and im sure they will look after their customers. I have asked the manager to waived the $20 charge but said "NO" . Sad as i have been a customer over a year .So much for being a regular.

Pathetic Service and Charges


Regarding payments, if it’s auto debit, the text is not in time for us to make the payment as they unnecessarily charge $15 extra while they say you call and make the payment after the text. And to cancel the contract, you have to pay the entire amount. Text messages are delayed so make sure you remember the exact dates and don’t rely on their text of auto debit. Also some equipment’s are out of service most of the times. I regret taking the membership.

Bad management


This place is horrible not enjoyable at all equipment is very old and the crèche is TERRIBLE. My son was shoved in the corner in the pram with the hood down fully awake and the management did nothing but ignore the situation.

Bad service


Just generally bad service and not very friendly at the Hampton gym. The classes are too packed and the price is expensive for what you get.

No Way

No WayMelbourne

Bad mangemnt


Direct debit mistakes, three different amounts messaged owed money.Double dipped into account twice,from two different accounts.Want to charge late fees for their mistakes. Disappointed will cancel membership



  • 8 reviews

Cancellation Process


Totally rubbish they make you come into the gym to cancel your registration, it is in their "Terms of Condition", my reason for cancelling was I lived too far away. They threaten debt collectors at the drop of a hat if you suggest just cancelling your credit card. Just a bunch of money grabbing thugs.

They are just making fool dont doing good i suggest never be the member of this gym


They are using bad language dont have mannera to talk with costumers
Nd cant help if u need any service

Worst Service!


Some good points like new machines but doesn't make up for terrible staff. The trainers seem pretty ordinary and sometimes give out some bad advice. The overall service is the worst part. Very rude, sleazy and arrogant trainers. Worst customer service in Melbourne!!



Great Gym and facilities


Iv'e recently joined the Keysborough Re-Creation, and am very impressed with the large amount of equipment they have to offer for the price I'm paying. The club is very clean compared to other gyms I've been too, and also looks very well maintained. The team seem to be very friendly and helpful and I am always greeted with a 'Hi' and "Bye'. My only negative, is that I wish other users would put the weights away after themselves, but this can't be put on the gym for others poor etiquette!!



  • 4 reviews

Burwood - dirty and poorly maintained. Not a win/win but all about profit - here are the cons and pr








Arrogant & deceitful.



Pathetic go join a better gym don't waste your time


Childcare facility closing so how are u meant to keep fit if u have children. Not enough equipment always have to wait. Bathrooms are filthy, toilets aren't cleaned, benches are full of hair. No one uses towels at gym. Hardly any personal trainers as management don't know how to run a gym.

Awful service


Pretty good equipment as the gym is new but awful service. The gym staff just stick within their small groups, members they know through friends or personal training, and ignore everyone else. Very arrogant trainers, seedy as well. Other staff mostly just ignore you, sometimes you get the odd friendly receptionist but that is not the norm at all.

Full marks for 24 hour operation


Re.Creation always keep up with the latest trends and now with all those 24 hour gyms popping up they have risen to the demand and converted their Essendon. Sth melbourne and Brighton East clubs to 24 hour operation . Whats good is that you also get all the classes . Smart move Re.Creation .

The Terminator

The TerminatorAU

  • 3 reviews

Burwood Recreation Gym not good




  • 2 reviews

Great service but when will it open


I signed up to the new Recreation in Burwood before it had opened on a cheaper membership deal, and very cheapat that. They were interested in what exactly i wanted out of the gym and and goals i wanted, and after i had actually completely paid for the first term, it was superb service, knowing you by name without having to read a prompt on a computer or anything. But this gym is nearly 5 months late to open! Very frustrating.
Great service, friendly, cheap as anything
5 months late on opening.

May have been around for a long time but i was only there for a short time.


I believe that Re-creation would like to think that they are a fitness centre that actually cares about there patrons and whilst I was being shown around the facility was actually told how bad the other facilities in the area were. I fopund this strange to do and made me wonder if they really were any better.

After my first few months I realised that if you didnt do group fitness the staff didnt care about you or what you thought. Maintenance on facilty was shocking.

Stairmasters however are fantastic and that is what I miss.

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Questions & Answers

Richard Thompson

Richard Thompsonasked

I was thinking of joining Re-Creation Health Club, Point Cook, but just noticed this club listed with status of ‘In Liquidation’. If they cease to carry on their business, how come still accepting new member account?

2 answers
The Terminator
The Terminator

I was a member in Burwood. I know nothing about Point Cook.

Richard Thompson
Richard Thompson

have a look here: https://insolvencynotices.asic.gov.au/browsesearch-notices?appointment=All&noticepurpose=All&noticestate=All&companyname=Re-Creation+Health+Club+Point+Cook+Pty+Ltd

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