Very bad business
Do not use this company. [Name Removed] never responds to queries. They do shoddy work and roof leaks after they had worked on it. I am going to take them to the small claims court to settle my problem with them
Thanks for the Warnings
I recently asked this company for a quote to restore and paint my roof. The guy didn't even climb up the roof to look, scribble on a sheet of paper what they will do and work out the cost. I was told if I pay him 20% deposit right now (I only asking for quote) he'll give me $900 off. They can't start work till May (this was 2 weeks ago mid Feb), then I'll have to pay 40% before commencing, and 40% on completion. I also have to agreed to have their sign put up on my front lawn for 12 weeks. Their full cost for the job is $7480. I obtained few o...ther quotes, they are around $4500 mark (and they all climbed up the roof to look). That's nearly $3000 more!!! Incredible. I find the guy pushy and intimidating. And this 72 yr old pensioner is not that stupid to just hand over money to stranger. Thanks for the Warning on this Review pages. Very helpful.
Dodgy family business, be warned!! These guys did a roof restoration job for me in Apr 2020 with a 15 years warranty. However the recent storm made the roof leaking again, from the exact same spot before the restoration! Called Stuart Kyle numerous times and send him the invoice/receipt as requested, he always made empty promises that Paul the operation guy would contact me very shortly. But until now after a whole week, I still haven't heard anything back, emailed them again this morning demanding the a time to get the issue fixed, they simply...ignored the request. It seems like the industry is lack of competition and these guys are busy making quick money from new clients and not honoring their service guarantee. I will definitely take them to Fair Trading ACT but just want anyone reading this review to think twice before engaging their service, they are very dodgy!
Bad service and job
We paid deposit then didn’t hear from them for months. Work finally completed but still have roof issues. Paid invoice and then heard nothing from them. Said they would come and fix and never showed. Terrible service. Expensive. Rip off. Don’t use!
High quality service for roofs
react ACT Roofing
During the last 35 years we have used several roofing services to maintain our house. We engaged react ACT Roofing two-three two years ago to repair and maintain the roof, gutters and all related services. Since then we had several interactions with the owner/Manager Paul Chesterfield, as new issues arose due to the vagaries of seasons, storms, and heavy rains. In every case, Paul honoured his guarantee obligations, willingly and solved the problem, for example when we increased the solar panel installation which was ...
I was initially impressed when [Name Removed] fixed a leaky roof for me while doing a quote in the pouring rain which was amazing but everything went sideways when they subbed all the work out to someone else who were an absolute nightmare to deal with.
This totally let down the whole experience for me
’***An update I have amended my rating to reflect that they fixed all issues I had and honoured all warranty***
An impressive team - thank you
During the recent very wet Winter my roof leaked during a storm. I contacted ReACT (as about 15 years ago they had dealt efficiently with a roof problem in another house.) Paul responded promptly, and together with his team, solved and repaired my complicated roofing/guttering issue. They were reliable, knowledgeable, friendly and had high standards of workmanship. I would certainly engage them again, if needed. I strongly recommend them.
Great guys !
Paul replaced a roof for me 13 years ago. I recently called upon Paul to inspect the roof on a house I’ve just bought. Without hesitation he assisted. Highly recommended.
Paul and his team were phenomenal with their service, skill and customer service. Paul answered all my questions and expedited my roof repair as the damage was far worse than I first anticipated. In my opinion, this is the best place to go for all your Canberra roofing needs. I highly recommend ReACT roofing and Guttering
Many thanks to Paul, Will, Jason & Damo at ReACT Roofing. The team were prompt, professional, and kept us informed throughout the process. We are very pleased with our roof restoration and will happily recommend them to others.
Just had my roof done by ReACT,after approx 20 years with no maintenance. I can't fault them with anything from the time of my first contact to the end professional, efficient, worked in with my schedule and will definately be recommending them to other people
Many calls and still no outcome.
I have made several phone calls to ReACT Roofing and they returned a couple of calls and then I was told that they we going to talk to the boss about the next step. I rang on Friday 30th November and was told the guys are busy doing new jobs..... It sounds like they don't really care about warranty work. I was happy with the work and have recommended ReACTto my neighbour and friends, hope they have better service if they have issues.
Had Paul and Andrew out to replace our existing gutters on a mid 70's house in Kambah due to water leaking into the eaves. The price was very competitive and they did a great job. Will definitely be going back in the future.
React roofing is a great company and the staff and owners are amazing People with great work ethic I would highly recommend them as the workers put in great effort in whatever the job is and the owners are polite and fantastic I am extremely happy with this company
Have nothing but wonderful things to say about ReACT Roofing and the quality of service they provided.
Highly, highly recommend them!!
Questions & Answers
do u do stramit ogee type s12?
Hello Paul... have you any experience with Decra roofing material? Do you know if it can be painted or otherwise rejuvenated? Many thanks. Rob
Hello ReACT Roofing Staff Members,
How are you doing today? I hope that you're all doing well. :-)
I'm in need of a roof repair and I also need my gutters cleaned please.
Can you please advise me on what to do?
I made a call to have someone come down, but nobody got back to me about it.
Thank you very much and have a great day ahead too! :-)
No worries Jason, we are happy to help! Pop your details in here and we will be in touch ASAP:
Or if you prefer, just phone 62807663 (6280 ROOF), but we might all be on ladders, it's been raining a lot lately!
Get an answer from our members and ReACT Roofing and Guttering representatives
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