Reelplay Questions & Answers
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hi i ad reelplay tv italian for 8 years now and it used to be good even when i ad a slower internet connection,now the past few months its getting almost unwatchable it kees on freezen it works few seconds and stops buffering so frustating and with a internet speed of optic fibre to the modem checkd speed over 200 and its buffering all the time,so this happens on all the channels and not only the rai channels do other users have same issues or its just me?i apreciate any help thanks im an optus user but i seen others on other providers eving problems.
my reeplay tv stop working after an apdatting only works on settings and my apps
I've one subscription plus one multiroom box, can I buy another one multiroom? (two storey house)
Hi Nicolas, Of Course you can. You can have up to 5 Multiroom devices.
Any one knows if they are still in business in Australia? I expected them to pack and go (the great disappearing act) two years ago. If they are still operating in Australia, them there must be enough gullible people here to keep them going!
JPD yes still scamming people and disabling accounts
I strongly disagree . the service is excellent. my mum uses it everyday, all day to watch Italian TV. Don't know what setup you have. user error maybe?
How long did your mother use the service Roberto D? Where is she located? Your comment "user error maybe?" resembles typical Reel Play "support" excuses, and it came in the middle of a storm of Reel Play fake, 5-star positive responses to jack up the general rating of their product, but if you are genuine, maybe you can provide some evedance! Can you do that?
Sure. In Perth. I assure you I'm genuine . My review is not fake. Send me a private message.
I have a freezing problem my live tv or reeltime play back. For a second. It freezes distorted sound and continues. I am on a 50mbps wit tpg and and tpg suggest I upgrade to 100mbps i am connect with lan cable. I have tried with my friend at 100mbps and still the same. IS THIS A PROBLEM WITH MY BOX Or can anyone help.
CAN YOU FIX BUFER PROBLEM? TOM
Could everyone who had an issue with Reelplay and their lack of service and no refund policy, please go to Office Of Fair Trading. With more cases, Reelplay will be black listed and they will be accountable for their actions. My mum's box was disabled because of a bad 'Product review', and the 2 year subscription paid has NEVER been refunded. Office Of Fair trading are investigating and have requested everyone to speak up.
KODI BOX WORKS BETTER AND IS FREE
Office of Fair Trading stepped in and Reelplay refunded 18 months of membership.
I am surprised that they are still in business till now. I know that they would continue to collect money from people, provide very foor service for a very short time before vanishing! I urge everyone who wrote a review on ReelPlay to contact the Office of Fair Trading with their specific complaints, so that the office can have the full picture.
Hi people, Barry disabled my account also just because of a bad review and continued to threaten with no refund if I don’t delete the review . He dissapeared behind his keyboard and he does this to many people . I’m going to all authorities to make him pay.
Hi Spartan, I feel your pain. If you take the review down (which is a pathetic request from Reelplay but they are pathetic), repost it after wards. Don't give up. I didn't and I got 18 months back after Office of Fair trading got involved. I hope Office of fair trading step in NOW and shut these bullies down. Good luck.
كيف استعمل قنواتي المفضلة في جهاز reelplay لما افتح الجهاز علي طول من غير ما ادخل علي كل القنوات الاخري
Picture pixalate when especially on rai 1
Hi sir i am custner of reelplay tv for many years so my remote controll for the [OK[ push button not working
can my account be suspended whilst on holidays
Stay away they are [Content Removed]
The EPG program is not working all day There is a bleu line appearing Does this has anything to do with EPG not working? Can someone please help?
Stay away [Content Removed]
The blue line indicates the "current time". You can't watch ahead of the current time!
With your reel play box Italian box do you buy out right or a plan
With Italian reel play box do you go on a plan
The cost will include a box And a year subscription Then you pay by you or by month whatever you choose I believe you can call the sales team They will assist you
How much for one year Italian reel play box and how much each month
Stay away
I was chatting 3 hours ago regarding hd 220 receiver .the box I'd.... 7EE575A97EB6, Can u please find if my registered been accepted or not ,because every time the receiver download up 10 - 18 % then stopping So tell me what I have to do .....it's too much headache..
Hi I received msg when I open my reel play it is no longer supported this device what should I do
i need your office to reload my hd110 receiver asap ,for 10 days my reciver it need the new hd 220 and i already paid ..invoice no.9712 but your office said there is some delay untill november
could you please reload my old hd110 receiver because it been stoped after I paid for the new hd 220 almost 10 days now , and I spoke to your head office they told me your technical support can do that
I have HD television do I need to upgrade?
Do you need to go on a plan with Italian reel play box
Why do I need to upgrade my box?
how do I use the Reeltime feature to watch a recorded program
Hi Delilah, Please visit the website and you can download the user manual or watch the instuctional HOW TO Videos. external link We also have 24 hour chat support via the website so you should ask all questions there as to receive a faster responce. Regards The Reelplay Team
Reelplay,,Been customer for years but Since been updated the reelplay box been bad can’t rewind,, all the app not working (YouTube,,+) Not happy with the support team,,!!?? No support at all , No help,!???
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