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19 reviews
Strutz F.
Strutz F.
 

I've Emailed Them Several Times And They Don't Email Me Back They Take A Long Time To Deliver And Respond To Your Email

lowell
lowell
 

Order DVDs on 1018 or 2025 this is December 5th and no DVDs try calling multiple times no answer voicemail trying to email no email it's fraudulent website it's a scam hope they're proud of yourself stealing money from people

Tammy D.
Tammy D.
 

Would give zero stars if I could. I was excited to find several tv series I wanted to purchase. Purchased the Hogan Family, they took my payment and never shipped my product. No answer back from them. I am out 100.00 Canadian a d have no product. Don't do what I did, listen to the negative reviews.

 Follow-up  · I emailed them and was told that they received an overwhelming amount of orders and the product should ship within the week. Another month and a half has passed and still no product. Follow up email has not been answered...other reviews of the same manor have been reported.

Aurelja
Aurelja
 

Took a little time to arrive but was worth the wait.Sent well packaged and disks each numberd.

steve m.
steve m.
 

i ordered cold case from reliablemediastore.com they took my money, several attempts to email and phone and nothing, i never got a tracking number as well, these guys ripped me off stay away from them

Carl D
Carl D
 

Ordered a dvd set from them (Murphy Brown) on the 28th of March, 2025. It never arrived. Sent them emails in late April about it and ever got a response. A complete ripoff.

Tricia
Tricia
 

I ordered a full set of a TV show series, never received the order and called, e-mailed several times, no response. This site is a scam. I reported them to the BBB.

graham S.
graham S.
 

Order Fantasy Island and The Love Boat DVDs in February 2025. I have not received the items yet. Emailed them and never received a reply back. All this business does is take your money and deliver absolutely nothing. This business is a total scam and needs to be closed down permanently.

Jean
Jean
 

Ordered something over a month ago and paid right away but never got the item. Called and the guy said he would send my order out the next monday which was several weeks ago. He didn't even ask for my order information... I have also been emailing the company numerous times and received zero responses. This is a scam company for all I can tell.… Read more

They just take your money and don't ever send you anything. I will be contacting my bank in order to get my money back as the company is completely useless.

Jig
Jig
 

Company should be renamed Unreliable Media Store. Owner is a joke. DO NOT order from this website as you WILL be calling your credit card for a dispute. Move on to another reliable vendor.

Gary
Gary
 

I am definitely not satisfied – I ordered 7 movies on Oct 9th keep calling finally he answered told me he would send them out a week after new years still waiting they never answer the phone there customer service must be one guy. Finally fed up contacted better business will see what happens never ordering again payed $233.00

Coco
Coco
 

Terrible – I wanted A Different World DVD series and after a month, countless emails, and calls I finally asked for a refund through my cc company. DO NOT BUY FROM THEM. TERRIBLE CUSTOMER SERVICE. They won't send the product.

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S. S. Best
S. S. Best
 

Unsure if I'll buy from them again – Paid their invoice, but on their site said it was Unpaid. After 2 weeks, sent an email, no reply. Asked Paypal for a Refund, then 2 weeks later my DVDs arrive, to which I promptly paid them back for the product. The DVDs are of good quality, lovely menu selection.

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MMW
MMW
 

Very Satisfied – Great condition, answered correspondence, updated me on arrival, very pleased!

Frustrated
FrustratedVIC
 

Scam - they don’t ship anything – Ordered in April. Lots of emails then nothing. They also send a proof of dispatch but nothing was sent and it’s almost August

Michelle
MichelleNSW5 posts
 

Paid for nothing – Ordered July 2020, received notification Nov 3 that the DVDs were passed to USPS. USPS say they e never received. I’ve emailed 11 times about this & no response. Don’t do it!

Werner
Werner
  Verified

Caution this company not trustworthy – An order payed for in April 2020 still not received. Our complaints e-mails were answered the first months after that no reaction what soever. There has been made aware complaint fit fraud at our creditcard company who will investigate.

Renee C.
Renee C.
 

Excellent quality dvd copies at excellent prices for hard to find loved and missed tv series and movies !!! – I have purchased several movies and series from reliable media store and I will continue to do business with them. I obtained excellent quality copies of tv series and movies such as ringer, once upon a time in wonderland, time after time, maid to order... Just to name a few and could not be happier with the quality or the prices. What I… Read more

received was better than I expected in price and quality as I have ordered copies of hard to find titles before from other companies and paid a bit more for much less quality. You must be a little patient for your orders, however, the quality and prices are well worth the wait so I will continue to order from reliable media store and recommend them to family and friends without hesitation. Reliable media store has always provided great dvd's at great prices for me and I can say that they are completely credible. The dvd's series and movies that I have purchased have never been boxed media sets, however... If I could find these titles I certainly would be paying much more and would not get to enjoy as much of a variety so I have no complaints, am very satisfied with their products and prices and highly recommend them. If hard to find titles from your childhood or teen years is what your looking for you can find them here or request via email if they can obtain them for you and for the money that I have saved I could care less about an official boxed set, which if I could find... Would have paid much more for and would not been able to purchase the variety that I did. So I am grateful for their services, products and prices and recommend them highly !!!!

DejaVu
DejaVuWA3 posts
 

Cannot be trusted (possible scam) – Waited 10 weeks for my order for DVD set. Despite several emails, still have not got it. They kept dragging the delivery date. Finally, I asked to cancel order and demanded a full refund. Still no positive proof that refund is done. They are slippery and can't be trusted. Probably a scam. Stay away from them.

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