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Axiom Music
4.9 from 241 reviews · View Statistics

Reviews

4.9

241 reviews
5
(223)
4
(14)
3
(3)
2
(0)
1
(1)
  • Product Quality
    4.9 (192)
  • Return Claim MadeYes (2) · No (199)
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Renee

ReneeVictoria

Customer Service way above expectations!

published

Have now purchased an Axiom violin and flute. We are very happy with both instruments. Quality and price is great and the customer service is amazing! Could not be happier and would recommend Axiom to everyone.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thanks so much Renee. Really glad you’re happy with the instruments

Maria

MariaSydney, NSW

  • 2 reviews
  • 3 likes

Concert Ukulele

published

I love the style and sound.
Have barely put it down.
Keeping big brother company.
Project personalise to follow.
Part of a collection to hang.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Maria!

J.H.

J.H.Sydney, NSW

  • 7 reviews
  • 2 likes
  • Verified customer

Really happy with the purchase

published

Bought from Mydeal.com, delivery was fast, product quality exceptional for the price, trying to learn when I get time, thanks very much guys

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you so much!

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b day

published

i got it for my oldest nephew he loves it. got it for his 30th birthday gift, he had previouly tryd bongos before.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Robert!

kids guitar

published

Bought the kids guitar for my grandson for Christmas and I am very happy with it will be perfect for him

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Gail we hope he loves it :-)

Exactly what I wanted !

published

Ordered a guitar stand and received exactly that within a week of ordering! Great service would definitely buy from again !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you for your kind words! We look forward to serving you again soon :-)

They know who I  am

They know who I amSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Great guitar for the price.

published

The price was what made me look twice at this guitar and I thought if it's a dog I haven't lost too much.
Wow when it arrived I was really surprised at the overall finish of the instrument.
Prompt delivery, very happy with this purchase and will definitely shop here again.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you so much! We always try to offer the best possible quality we can :-)

Good sound and funny to play

published

Funny and feel good for play music. And I want to review to musician or who interest in music too.

Product Quality
Return Claim MadeYes
1 comment
Axiom Music
David H.Axiom Music

Thank you! Glad you’re having fun :-)

The reviewer stated that an incentive was offered for this review

Sue

SueSydney Surrounds, NSW

Love my alto saxophone

published

Saxophone is awesome. Exactly as described. Comes in a sturdy case. Axiom were amazing before I bought it, answering my queries very promptly. Was delivered within a few days too.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Sue so glad you love your new sax!

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Panda Bear

Panda BearSouth East Queensland, QLD

Excellent company to deal with

published

I purchased gifts for my grandchildren. Axiom was extremely helpful, the product arrived promptly and they followed up with me ensuring I was happy with my purchase. Couldn’t be happier.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you so much. I hope the gifts are well received :-)

Battle P.

Battle P.Southwest, VIC

Great and affordable product, the kids love the guitar...

published

Great affordable starter set, can highly recommend. The 9 year old loves it and is smashing out the tunes he learned at school.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you, so glad your child is having fun with the guitar :-)

Came packed beautifully!

published

Love my flute I purchased from you!!
All in great working order, cloth to clean, little pot of lip balm and great little case it came in!!
THANK YOU

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you so much Zoe :-)

Amaaaaaaazzzziinnnggggggg

published

Very happy with my new violin. So much in love with it.

Thank you Axiom for the awesome product and prompt delivery

Product Quality
Incentivised ReviewNo
1 comment
Axiom Music
David H.Axiom Music

Hey thanks Chris!! Enjoy your new violin

Alla

AllaGreater Melbourne (Metropolitan), VIC

The flute

published

The flute is exactly type we needed. It was sold for reasonable prize and delivered very fast. We are really happy with the product and service.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Alla, great to hear you’re happy with your new flute

Lorraine

LorraineHunter Region, NSW

Perfection!

published

This ukulele is beautiful to look at and play. It is the perfect gift for that special someone wanting to learn how to play.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you so much Lorraine! Happy strumming :-)

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Tam D.

Tam D.Hunter Region, NSW

Great to deal with!

published

The guitar was posted out promptly which was great given current delivery times. The pack was such great value for money, I highly recommend it for a little beginner.
The after sales service is what makes Axiom really shine. I would purchase from here again.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you so much for your kind review and I’m so glad the pack was a success!

Russell J.

Russell J.Perth, WA

Good quality at this price point

published

Bought a budget a ukelele for my daughter to play around on and am very happy with the value for money provided by this product.

There's always a worry that you're going to end up with junk at this price point but it seems solidly built and stays in tune pretty well.

I'm not an expert but am very happy with my experience so far.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Russell! Let us know if you need any further help moving forward :-)

Chris

ChrisNorth Western Region, NSW

Excellent purchase

published

I bought some insraments for my kids to learn on. Very happy with the purchase. Fantastic customer support, great build quality and a great price. Win win win.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Chris glad the instruments are what you were after :-)

hardiman.taylor11

hardiman.taylor11Southwest, VIC

Great beginner bass and great service

published

The bass showed up much faster than expected, good quality too. I’m very happy with the product and the service. There is a tiny scuff in a spot you most likely won’t see, but it doesn’t detract from the good service I received after the purchase with a text message that made my business feel appreciated.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you so much for your kind review

Apologies for the slight mark - we’re going to send you a set of bass strings free of charge to compensate you for this :-)

Wendy

WendyGoulburn Valley, VIC

  • 2 reviews
  • 1 like

Lovely gift for my granddaughter

published

Delivered on time as promised, well packaged for protection. Purchased as a gift for my granddaughter so still secure for Christmas

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Wendy, hope it proves to be a great pressie!

Page 1 of 13

Questions & Answers

gm s.

gm s.asked

Hi David, I am planning to purchase a 3/4 cello for my daughter as she has been practicing it for months with 2/4 cello. Her teacher would like to see the instrument before buying one if possible. Do you have a store or display place in NSW?

Jun

1 answer
Axiom Music
David H.Axiom Music

Hello. We do not have a showroom or retail outlet as we are purely online. Thank you.

Anh

Anhasked

Hi there, I have just purchased a clarinet from Axiom and in the instruction it says to remove packaging wedges. I am not sure which ones are packaging wedges and worried I might wrongly remove key pads. Could someone help eg give a photo showing what the packaging wedge looks like?

2 answers
Axiom Music
David H.Axiom Music

Hi. apologies, the instructions are out of date. The new range no longer has the packaging wedges so you can ignore this.
Thank you

Anh
Anh

Thanks very much for your prompt response

Don M.

Don M.asked

Hi guys - Id like to purchase the violin style bass, just comparing it to others on the market. Could you please tell me if each bass gets checked before shipping?
Also, is tbe body maple, and the neck rosewood - if not what are they made of?
Finally - Has it got a warranty for exchange if its faulty in some way?

Many thanks

Donny

2 answers
Axiom Music
David H.Axiom Music

Hi Don. Yes we check every bass before we ship and adjust the action if required. The body and neck are maple with a hardwood fretboard (rosewood still currently prohibited for manufacture). Yes we have a two year warranty against manufacturer's faults and a 14 day money back guarantee if not 100% satisfied

Don M.
Don M.

Many thanks.... cant wait to get one of those basses!!!

Get an answer from our members and Axiom Music representatives

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