856 reviews
Excellent service from ordering to delivery! Thank you so much for the great service delivery!! Got one very happy 10 year old who's been learning to play the trumpet since last year. Show reply
For a beginner or experienced player the guitars are great value for money very well packaged and quick interstate delivery. Well done David and team. I will buy more items from you shop. Regards Jodie Show reply
Amazing product great quality for the price point I honestly thought at first this website may have been a scam as the price was so good compared to what is out there, but its a beautiful trumpet and sounds amazing. I did have some questions as they had two to choose from and David the owner replied quickly and answered all my questions and more… Read more · 1
he was so helpful and informative. My daughter loves her brand new trumpet for school I’m glad I found this website. If I need more instruments I’ll be going through Axiom for sure!
Reviews with attachments
I'm very pleased with my violin, it sounds beautiful and I can't find anything wrong with it. Came with decent bow, case and rosin and was all setup nicely ready to play. I like the inside of the case being red and the outside blue. Arrived fast, very satisfied. Show reply
The product came right on time and in perfect condition. I highly recommend this website. Show reply
As senior beginner to the saxophone I am impressed with service and the beginner saxophone that I purchased. It had everything that I needed to get going. Show reply
- +3
Axiom Music 1/2 Violin Outfit – A Perfect Upgrade! After a wonderful experience with Axiom Music’s 1/4 violin outfit, which my daughter used from age 8 to achieve an AMEB Preliminary Grade with High Distinction, we had no hesitation in upgrading to the 1/2 size violin outfit as she is 10 now for her next step of learning. The previous violin was… Read more · 1
an affordable, student-level instrument that provided excellent sound quality and durability — perfect for a beginner — and helped her develop a solid foundation in her practice.
Once again, Axiom did not disappoint. Their attentive packaging stands out, with "Fragile" stickers clearly displayed, ensuring careful handling. The violin case was securely wrapped in protective bubble wrap, and everything inside — the violin and its accessories — arrived completely intact and in perfect condition.
For both this order and our previous one, we added the Kun shoulder rest, which offers great comfort for practice and makes long sessions much easier on my daughter’s posture. It’s definitely a worthwhile addition!
One of the best things about Axiom violins is that they come fully set up — a huge advantage when buying online. After unboxing, only minor tuning with the fine tuners was needed due to slight changes from shipping, but otherwise, the violin was ready to play right away. Axiom even adds a small sticker on the bow as a helpful reminder to rosin the bow before playing — a thoughtful touch, especially for students still getting used to their gear.
Overall, I’m very happy with this purchase. Axiom Music consistently delivers high-quality, student-level instruments with excellent value, fast shipping with tracking, and reliable pre-setup service. It’s the perfect stepping stone before investing in a more expensive full-size 4/4 violin — and I feel confident knowing my daughter can continue developing her skills without breaking the budget. Highly recommend!
In-depth reviews
Couldn't be happier! – This is going to sound so positive that it's fake haha but I'm super happy with Axiom. I don't have a single word of complaint about my entire purchasing experience with them! The details on the site were very clear, the care they put into packing and tuning the instrument (I bought a violin), they carry real pride in their company and on multiple… Read more · 1
letters in the package explain that if there are any issues to let them know and they will handle it personally. It feels like there is customer service without actually having contacted them and it felt really nice to be able to get something fixed if there was something wrong with it with seemingly no hassle. The instrument itself was immaculate and tuned perfectly. My mum adored it, she's wanted to learn it for the longest time and she's 54! The manual was very clear and cleared up any confusions we had about how to play and get it working. The case is secure and everything was spotless, bonus points because it smelled like a fresh school bag lol! Nostalgia. Couldn't be happier that I chose them to buy from. A professional website that shows how much they care about instruments and they do not disappoint! I wouldn't recommend any other more reliable and perfect company to buy instruments from than this. I hope I get to buy again soon! I didn't get any pictures as it was at her birthday and we don't do pictures anymore, but every time I visit her she tells me what she's learned and I get to have a cheeky little play myself too! :)
Called a 'Challenger' because it does!! – I was busy recording a 'meat n potatoes' track in my home studio. The guitar riffs needed the sound made by humbuckers, and as there was no sign of a Les Paul decorating my place I put the track on hold. I spotted an ad on Facebook (via Bunnings) which displayed what looked like a Gibson, but had a price tag way lower than a Gibson, and a fair way… Read more · 1
cheaper than say, an Epiphone Les Paul. So I took the chance, and ordered the Axiom Challenger. The instrument was delivered within three days, the carton and packaging was excellent. My first impression as the guitar emerged from the box was how glorious the finish was. Next impression was the weight which compares favourably with a Gibson equivalent. I tuned up, plugged in to a Roland combo and checked the octaves.. all good, and a smooth action on the neck. At this point I was patting myself on the back for taking a 'risk' on a cheap guitar which turns out to be a winner. Ok, so being fussy, I changed the strings straight away for some Elixir 09's. It's a Chinese made guitar. They obviously fine tuned the manufacture of these guitars to make them close as possible to the Gibson Les Paul. They've done it very well. The volume and tone potentiometers don't sweep as sweetly as the upmarket type but they do the job. I might change the machine heads to Grovers or Gibson at a later date, but that would be fussy! So overall, I highly recommend this guitar which would suit both professional and beginners. Denny Ball
Poor quality guitars are not 'amazing value' – Spending less on an AXIOM guitar is a false economy. It costs considerable time, if not money, trying to get the unplayable product even close to resembling a playable, intonated instrument. But even a comprehensive setup won't change the fact that the finish is so ugly in some areas the owner will be uninspired to pick it up and play. There's no… Read more
value in buying an AXIOM Guitar Shaped Object* and suddenly realising you need to upgrade. Invest in a recognised, quality brand instrument and be inspired to play.
*Maybe not quite a Guitar Shaped Object but had the set of $20 AliExpress pickups installed not worked it truly would have been a GSO POS.
The AXIOM Challenger guitar purchased is a preassembled DIY kit with substandard build quality, poor sanding, and an obviously rushed paint job likely due to cost cutting. Unlike most guitars on the market there is no serial number on the headstock, or anywhere else, so that implies quality control is not a priority and identifying a date of manufacture is impossible. This guitar could have been on the shelf for years and, judging by the frets, maybe it was. I actually emailed Axiom asking what tonewoods are used in the body & neck, they literally don’t know. They said they 'will need to check with the factory' and get back to me. They never got back to me of course, so AXIOM fails in that regard. The fretboard is not rosewood as described [understandable given international policy on rosewood], instead it appears to be purpleheart. Likely in this case as there is streak of reddish/purple wood going up the fretboard the manufacturer failed to stain completely. The fretboard has an ugly fine grain and the dark brown stain seems to have left a tacky feel. The razor sharp fret ends, severely uneven frets, & poorly cut nut make the guitar unplayable without a comprehensive setup. The jagged fret ends will easily slice the soft hands of any new player. There are so many high frets [see photo] you lose a lot of fretwire levelling them. There are of course more quality issues such as the tuners, the saddle etc. There are already two shims in the neck joint [see photo] and it needs more for correct alignment. These AXIOM guitars are probably only suitable as a project if you have a set of luthier tools to do your own setup. As a DIY kit it is definitely not worth the added cost of having a luthier fix the guitar. That money is better spent on getting a better guitar. I have no idea how AXIOM could market this product as a 'value first electric guitar' for new music students. When you consider most buyers/mums & dads don't own a set of luthier tools and want [or at least expect] the guitar to be usable out of the box, it seems almost unconscionable. Some better value alternatives in the Les Paul style would be the Cort CR200 series and the J&D JD-DLP with vintage PAF pickups. These do cost more but the better build quality, finish, and tone are impressive and the LP style should have a set neck.
I was incredibly close to returning this guitar prior to setup. Even after the setup and making it playable I can definitively say I should have returned the guitar. Probably still would if I could but it appears AXIOM don't want to communicate.
Positive reviews
I recently purchased a violin from Axiom Music, and I couldn’t be happier. It arrived in perfect condition, perfectly set up, and the instructions for the bow were clear and easy to follow. Everything was ready to play right out of the box Show reply
Purchased an alto saxophone cleaning kit. The kit arrived promptly and met expectations. I also appreciated Axiom musics regular updates and indeed follow-up to ensure I had received my purchase. Thanks Axiom I will purchase from you in the future. Show reply
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Ordered a Clarinet package from Axiom. got sent wrong product. Rang store had it sent next day by express post. got it in 2 days. Service absolutely top notch. If I could give 10 stars i would. the products are A1 as well Show reply
Negative reviews
Disappointed with Bluesmaster guitar – Great looking guitar, and I made the mistake of not doing my homework regarding quality. The finish of the frets need attention. Arrived fast & it's amazing it arrived without a ding or scratch as the packaging was sub par. As a beginner guitar it would be OK, but for the price I expected more. Also: Remember that postage needs to be added to the price!
Sorry you're not happy with the Bluesmaster. This has… Read more
Great Beginners Guitar – It a really nice guitar, plays nicely and sounds great. Feels like and looks like a well made guitar am very happy with my purchase of this nice musical instrument
Thank you for your kind review!
Beginner Violin - Was ok for about 9 months – Was great at first when purchased new, sounded great, everything was going fine, then my child's playing became increasingly bad, I thought it was the playing, but the violin sound and tuning (only tuned by teachers) were deteriorating and the bow all but fell apart, the frog never seemed right, then it wouldn't tighten or loosen anymore, it was a… Read more
throwaway so I purchased a new better quality bow, which sounded slightly better, but the tuning was still out with the sound. Our school has now banned the purchase of Axiom, as they found the quality of sound and parts isn't there. I am now researching in depth for a better quality new violin.
I'm sorry you have had this experience. If you had… Read more
Recent reviews
Great quality. I got these for my son who is a beginner on a B flat clarinet. The sound with the reeds is as good as the expensive ones From my local music store Show reply
I ordered and recieved a clarinet and was pleasantly surprised at how quick it arrived. Everything was correct in my order and I'm very happy with the product. I would definitely recommend Axiom music. Show reply
awesome service, ordered my flute as a first time learner. my package arrived well before expected and was very carefully looked after. the flute included instructions a cleaning cloth and rod and some fancy looking gloves i’m assuming for assembly. but overall the flute is gorgeous and am looking forward to learning, would 100% recommend for beginners :) Show reply
I’ve bought a trumpet and a flute from Axiom previously and recently a prelude violin outfit. I was going to buy a more expensive electric violin from them to save the neighbours ears but they suggested the much cheaper conventional violin with a mute. Unfortunately I broke a string trying to tune the darn thing and expressed frustration to them… Read more · 1
even though it was my blue. Not only did they send me new strings (it’s apparently very common with newbies) they also sent a pitch pipe which is supposed to be better than electronic tuners. Excellent products (for the price or just because they are). Excellent and prompt customer service. The only suggestion I have is if you are buying a violin is to include extra strings and a pitch pipe in your order . 11/10
Great starter – As a trumpet player of 30 years I can say amazing value. valve tolerances are perfect and smooth good overall internation very happy with my new baby Show reply
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- My experience with Axiom guitars – I've been a lot of Axiom's instruments as a beginner when I first started out and I honestly recommend it to people who are absolute beginners and need an affordable instrument to start out with. I used the Folk Master acoustic guitar to start my guitar journey. As a customer, I would recommend Axiom to make their guitar body slightly bigger to… Read more · 1
avoid tension between the strings and this can also help with their tuning pegs to make it turn smoother. Once again I highly recommend Axiom guitars if you are a person starting to play guitar.
Excellent product – The item is well packed and in good condition upon receiving. The delivery is also on schedule. Reasonable price and it does the job to hold my electric guitar. Great customer service as the owner did spent his time to reach out to check if I have received the item and if I have a concern with it. In summary, the product and services is highly commendable. Show reply
Fabulous, sturdy, portable music stand – My daughter brought this musuc stand for my birthday. When it arrived quickly in the mail, l was reallt impressed with the carry bag and ability to fold down so small! I can practise my ukulele on holidays not and l feel fully equipped to perform! Show reply
All too easy – Excellent customer service and buying experience. The easiest way to go if you find out on a Friday that your son’s violin bow is broken and he will need another one by Tuesday. Show reply
Very good quality product that was delivered ahead of promised delivery date in very good condition – Good quality product delivered ahead of promised date! It looks and sound greate, the box is light and functional. Show reply
Great service, great bass! – I used 'contact seller' on ebay to ask a question and got a reply almost immediately. The bass arrived much sooner than expected, was packaged very thoroughly, and the quality is excellent imo. I had to set the intonation, but that is expected at any price point. I am more than happy with the service and the product, I recommend both the seller and the product. A1 Show 3 replies
Beginners ukulele – The item arrived in good condition and quickly. Using the tune a ukulele app I was able to tune it. It is very well made and a lovely colour. It came with a lovely case to keep in when not in use. Show reply
Such a great company to deal with – Accurate item description, provided all the information to help me decide on my violin. Speedy service and the instrument is a work of art itself. It came tuned and with accurate care instructions. The sound the violin produces is everything that it needs to be. Thank you for your great customer service. Show reply
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Sorry you are unhappy. We have sold hundreds of the… Read more (+3 replies)