Reviewer Photos & Videos
Customer Service way above expectations!
Have now purchased an Axiom violin and flute. We are very happy with both instruments. Quality and price is great and the customer service is amazing! Could not be happier and would recommend Axiom to everyone.
Great guitar for the price.
The price was what made me look twice at this guitar and I thought if it's a dog I haven't lost too much.
Wow when it arrived I was really surprised at the overall finish of the instrument.
Prompt delivery, very happy with this purchase and will definitely shop here again.
Great to deal with!
The guitar was posted out promptly which was great given current delivery times. The pack was such great value for money, I highly recommend it for a little beginner.
The after sales service is what makes Axiom really shine. I would purchase from here again.
Good quality at this price point
Bought a budget a ukelele for my daughter to play around on and am very happy with the value for money provided by this product.
There's always a worry that you're going to end up with junk at this price point but it seems solidly built and stays in tune pretty well.
I'm not an expert but am very happy with my experience so far.
Great beginner bass and great service
The bass showed up much faster than expected, good quality too. I’m very happy with the product and the service. There is a tiny scuff in a spot you most likely won’t see, but it doesn’t detract from the good service I received after the purchase with a text message that made my business feel appreciated.
Questions & Answers
Hi David, I am planning to purchase a 3/4 cello for my daughter as she has been practicing it for months with 2/4 cello. Her teacher would like to see the instrument before buying one if possible. Do you have a store or display place in NSW?
David H.Axiom Music
Hello. We do not have a showroom or retail outlet as we are purely online. Thank you.
Hi there, I have just purchased a clarinet from Axiom and in the instruction it says to remove packaging wedges. I am not sure which ones are packaging wedges and worried I might wrongly remove key pads. Could someone help eg give a photo showing what the packaging wedge looks like?
Hi guys - Id like to purchase the violin style bass, just comparing it to others on the market. Could you please tell me if each bass gets checked before shipping?
Also, is tbe body maple, and the neck rosewood - if not what are they made of?
Finally - Has it got a warranty for exchange if its faulty in some way?
David H.Axiom Music
Hi Don. Yes we check every bass before we ship and adjust the action if required. The body and neck are maple with a hardwood fretboard (rosewood still currently prohibited for manufacture). Yes we have a two year warranty against manufacturer's faults and a 14 day money back guarantee if not 100% satisfied
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