??!
1 photo
Rewards Come True

Rewards Come True

1.0 from 10 reviews

Reviews

1.0

10 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(10)
  • Transparency
    1.0 (7)
  • Customer Service
    1.7 (3)
Previous
Next
Manny

MannySydney, NSW

  • 12 reviews

Worst customer service

published

Dealt with Sil. Called and activated a gift card I received from Jemena. They said it was active yet when I went to use it it wasnt working. When I called and spoke to Sil he made it seem like the retailer was at fault even though it was an error on their part. Not sure why companies like Jemena still deal with substandard companies like this.

Transparency
Customer Service

Missed activation date, card not yet expired

published

I wasn't aware that the card needed to be activated well ahead of the expiry date. I missed this date and now while the card is not yet valid, I forfeit the funds. I called them but due to their terms and conditions, there is nothing they can do. I would never recommend this company to anyone

Transparency
Customer Service
Cherie

CherieSydney, NSW

I lost $500 because I didn't activate it immediately, even though it hadn't expired!

published

I missed the activation date - not the expiry date and they said I've now lost the money. There is no activation date, only an expiry date! They initially said the money had been returned to the business which purchased the gift cards. False, the card was purchased. The card still hasn't expired yet I can't use the card. I do not recommend this company.

Transparency
Customer Service
Rewards & Loyalty Programs

Find out how Rewards Come True compares to other Rewards & Loyalty Programs

Know better, choose better.

Compare all
jld

jldGreater Melbourne (Outer), VIC

  • 6 reviews

Scam company

published

Company is clearly a scam, when i asked why my card worked they ignored me and demanded that I called them, when I advised that I was unable to speak they closed they kept ignoring it, and closed the chat, They clearly hate people with any disabilities or incapabilities

Transparency

What a rip off!

published
Transparency
Annoyed

AnnoyedGreater Melbourne (Inner), VIC

Do not use this company for gift cards

published

Our company uses these gift cards as rewards, our team got some as a Christmas Gift I activated the card but when I tried to use it, it was invalid, because I have no proof of activation, my company has forfeited the funds and I get nothing. I will also be advising HR to stop using them

Transparency
Grego

Grego

  • 3 reviews

Do Not. I repeat DO NOT deal with these people

published
Transparency

Rewards come true - what a joke!!

published

If you are thinking about using the services of this company think again!!
They have the worst customer service I have ever experienced!!! They should be ashamed to call themselves an Australian company as they SCAM hard working Aussies out of their gift cards with dodgy activation expiry dates and clauses not displayed on the card.
If you want to throw your money away - I highly recommend this as an option!!! If I could giver them zero stars I would as their customer service is non existent.

bowtieduo

bowtieduoWoonona

  • 2 reviews

Useless

published

Can only use in store and is not accepted for on line purchases. Very difficult to log in to website to check remaining balance

Rewards & Loyalty Programs

Find out how Rewards Come True compares to other Rewards & Loyalty Programs

Know better, choose better.

Compare all
Scottasman

ScottasmanBrisbane

Gift Card that expires after 5 months......WTH how is this allowed!!!!

published

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

Other Rewards & Loyalty Programs

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.