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2Rileys Gym

Rileys Gym

2Rileys Gym
1.9

7 reviews

Positive vs Negative
42%58%
Value for Money
3.0
Customer Service
1.0
Transparency ?
1.0
Rates and Fees
2.3
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7 reviews
akkshay a.
akkshay a.NSW2 posts
 

e gym itself is clean and well maintained, but unfortunately the experience with staff has been disappointing. Communication has been poor, and I’ve been charged while my membership was meant to be on pause. When I raised this, the response from management felt more argumentative than helpful. Just be careful when signing a contract here and make sure you are aware of hidden clauses. Show details

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Alison D.
Alison D.
 

Worse gym ever! BSB was incorrect instead of calling (messages sent which looked like scams) they sent account to debt collection agency for amount of $268. Tag was also still working. Was finally approached by someone in the gym that money was owed which I had no idea about. Paid outstanding amount on the spot but still threatening letters from… Read more

debt collecting agency. They didn’t even bother to communicate with debt collectors to say account has been paid.Plenty of other good gyms around

ultmaat
ultmaat
 

Very bad after sign up service do not sing up, – Very unclean, unprofessional staff. After getting sick from using the gym & unable to go, Riley's gym cancelled my account I encountered financial difficulties and reached out to the gym for assistance with my membership debt. Unfortunately, instead of offering any support or solutions, they quickly sent my account to debt collectors & demanding… Read more

to pay & did not help me resolve issue I expected better customer service and empathy, but my experience was far from it. I would not recommend this gym to anyone who values understanding and supportive service

Emmalee C.
Emmalee C.NSW
 

Worst gym!! Behaviour by staff is appalling!! – I thought it was a good gym until an incident happened there and my information got shared around without my permission by one of the staff members there!! I sent an email with the situation only to be ignored and was handled unprofessionally. Wouldn’t recommend and also they’re charging me still even tho i cancelled with them.  Show details

Anthony Janicska
Anthony Janicska
 

THE BEST IN THE WEST – Coming here for over 35 years. Tried others too, but this is the BEST IN THE WEST. Great equipment, friendly staff, good amenities, less Rap thank goodness, could use some more parking.

Alexandra
AlexandraNSW
 

The best overall gym in Sydney – I have been training at gyms for the past 13 years now. I can say I've visited my fair share and I know what I need. Space is important and as more and more small gyms open at every corner its hard to find a clean, well sorted and organised gym with everything you need. Furthermore the staff are friendly and the parking is free.

Pri
PriNSW48 posts
  Verified

Excellent gym in the west Sydney – One of the best gyms I have joined in western part of Sydney. This gym has replaced where the old pump fitness gym was located. Riley's has rebuild with total new design, structure. Brand new equipment makes it a bonus. All of the gym equipment is from 2018 year with no worn out / broken parts or equipment. I Joined the gym last week of… Read more

December. Slightly more expensive than comparable box gyms in their the area. For that you get brand new equipment. Extremely clean location, newly built showers / bathrooms, plenty of squat racks, barbell racks & plenty of weights. Plenty of assisted machines. Spaciousness of the location feels you are not cramped or have to move constantly to find space for squats or dead lifts. For anyone serious about resistance training, look no further. For those who like fit training, boxing, barbell conditioning they offer all classes free as part of the membership. The gym is accessible for 24/7 for those who wants to come after staff hours, late evenings or early mornings. The management team, front counter staff is extremely friendly, customer service focused & helpful. Staff makes it a priority to keep the gym clean and makes gym members accountable place their weights back on to racks. There's a second location for this gym in Seven hills that offers more group types of training & a bigger location. For someone who is in their 50's just interested in strength training & bit of cardio this gym offers me best value.

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