Rinnai Capella 18Plus
Verified7 reviews
Faulty – absolutely appalling, I brought a brand new rinnai capella 18 heater on the 14th Feb 2020, it turns out to be faulty. I contacted rinnai on the 12th July and was to hear from someone within 24 to 48 hrs later with warranty details, fast forward 1 month still hadn't heard from anyone I emailed rinnai 3 times with a reply once! Middle of winter no… Read more
heating 3 small children we have froze, i ended up buying a little blow heater for my room as we had nothing, finally 5 weeks later ( last Thursday the heater was picked up and taken i was not offered a loan of a heater or anything whilst this has taken place. i was to get a call the following day ( still havnt) the wheather has been horrid down in the 2c area and after spending $1200 on this capella plus my little girls and i have froze to death. Im going to take this further, The service and product are on par unfortunately absolutely disgusting.
Amazing Heater: – Have been having this heater for the past 2 years and it’s running very strong during the winters. We have been always using the Gas Econ mode and it heats up our ~30sqm area very quickly. Easy to maintain as it needs only vacuuming the filters once in a while. Ultimate product. Show details · 1
Great Heater when it works – The heater works great, heats up our huge living area quickly and effectively. We have only had the heater for 2 weeks and the kids love it. Our only concern is that it has stopped working last night. I have placed a call to the service centre and also sent an email but have yet been contacted for repairs. Being its winter, we need this heater to keep the house warm, especially for the kids. Show details · 1
Exceptional – This unit does a large dining, kitchen, lounge room and far-end bedroom with little effort. Its quiet, works extremely quickly and uses almost nothing gas wise. The only thing i can fault is you cant use the remote control to turn on/off if a timer is set - it will disable it. Unfortunate but no biggy- the other pros outweigh this one minute con. Show details
Awesome and keeps you warm very quick! – Picked one up last year and it is going strong and keeping us warm in this winter!!! Recommend getting a Plus model as it can turn it self on/off on its own at the set temperature where as other model don't have this auto Control! Cheers to Rinnai for the awesome product! Show details · 1
Finally a gas heater that turns it self off – Bought a rinnai capella 18 plus gas heater, you set the temperature and it turns off, when temperature drops it will automatically turn back on just brilliant. Bought from appliances online and very prompted next day delivery. It also has a electric booster element for if its below freezing lol Show 2 replies
Fantastic heater - extremely happy with it – We bought this heater to replace a broken Everdure. It's been fantastic since we've had it. It comfortably heats a room that is 5m-6m long and about 4m wide. You can feel the heat come out straight away and the room is toasty shortly after. It's whisper quiet. In fact it's so quiet it's easy to forget it is on. (We actually left it on one… Read more
night and woke up to a very warm lounge room.)
We've not tried all the settings out (there's quite a few - 6 or 7 maybe) but have been running in Gas Econ mode quite happily.
The control pad for basic stuff is good. It's easy to set the temperature and turn it on / off. It's pretty easy to set the heating mode too - but you'll want the manual to understand all the options.
It has a timer function that we've not yet used. But we will probably do so as we go further into winter. They look fairly straight forward to set up and you can have different settings for weekends and weekdays.
Remote is simple and easy to use. However, remote only does the basics. Timer settings for example seems to need to be done on the heater itself. Heats well, basic controls easy to use, very quiet Manual required for more complicated options
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Hi kristy,
We have sent a private message to discuss the matter further.
Thanks, Rinnai Australia