Very Good Product
Very good model. Good looking and easy to use. Though quality of the main body looks bit think but it is ok once install it. Also installation process is very easy. It consumes less power I guess. makes it very cost effective. I have noticed reasonable benefits of using the product.
more hot water then you can use
I'm a Plumber and first purchased a Rinnai 26 back in the late 1990's the house it's installed in is now rented and the only time I've worked on it was to instal a tempering valve to bring it up to current compliance laws.
I've installed hundreds of these units of every size over the years and provided the plumbing system (water & gas) are up to spefication, it's the only system I recommend to my customers.
I've read a few negative reviews here and would like to point out that 95% of the faults I've delt with, in responce to a call out for on...
Rapt. We were nervous changing from a tank. We researched solar hot water & continuous flow to be able to achieve criteria we had set for the appliance.
With the wonderful assistance of the Rinnai technical department we found the ideal HWU to fit all points of our criteria.
Probably the only disappointment about this product was not the product but the lack of knowledge of the retailers & the installing plumber.
Now just hope it lasts as long as the old tank!
Thank you Rinnai.
Very economical to run. Lovely even hot water temperature & pr...
Impressive Unit - performs as advertised
This unit is exceptionally well designed and constructed. Once installed it blends aesthetically quite well with all surroundings (an additional pipe cover is well worth the $120 expense to hide all valves and pipe connections).
Performance has thus far been robust and reliable. Using a wireless electronic controller, temperature can be set precisely (within 1 degree) and results in a perfect hot shower. Most impressively - you don't turn on the cold water tap! Just set the controller and thats it.
We previously used 'bulk' hot water in...a townhouse complex which was; poor pressure, frequently changing temperature as other townhouses turned on taps, grossly inefficient and worst off all frequently broke down or suffered burst pipes to each townhouse. In our particular situation, this unit will pay for itself in 2 years. Energy efficiency (and hence running costs) of this unit are also impressive. We calculate that with our family of 4 (all of whom like a nice warm shower) we will cover the additional cost of the Enviro unit within 2-4 years. I fully agree with other assessments that; there is a slight delay in hot water reaching the tap (~5-10 seconds), although this could be overcome with a Smart start add-on and preheat function (if your plumbing allows it), and there is absolutely no point in turning on the hot water tap to quickly wash your hands (as just stated) - however this is actually a positive behaviour changing design.
Questions & Answers
Hi we have just installed an enviro 32 infinity with wireless controllers. We had awesome hot water for 24 hours then nothing. It was a long weekend so no Rinnai help unless I was willing to pay to $400 call out fee. Our plumber came and checked pressure, power gas, filters but could find no fault. There was bo fault warnings displayed in the window or on the controllers. After 2 days of not working it has started to work again intermittently. Any ideas on what is happening. Is it more likely a faulty unit or part?
Thanks for the question Darren, if the plumber has checked the installation we would recommend booking a service call to check the unit. It is unusual for no error codes to appear on the unit but if it is a manufacturing fault, the service call and part will be covered under warranty. Our service team can be reached on 1300 555 545 from 8.00am-5.30pm Monday to Friday.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.