Rinnai PEPH22PEW
VerifiedMPNs: 16470 and PEPH22PEW4 reviews
A weak heater – We have a large room to heat and thought this would help, but it is weak and not efficient.
Purchased in at The Good Guys for $280.
Not what I expected from the name – I bought this heater to warm a largish bedroom, and it does that, but the quality was a little disappointing from a well-known name like Rinnai. I know it's at the cheap end of the scale (and is probably a generic Chinese product stamped with the brand name) but I'd at least expect all four castors to touch the floor - they do not, and it rocks when moved. I intend to mount it on the wall so this isn't that big a problem in itself, just an indication of the indifferent level of quality.
The control panel is simple to operate except for the 'timer'; a scale of 24 bars which can either be 'on' or 'off' according to ones wishes. I set them but I may have gotten something wrong as the heater didn't come on as expected the following day, so I turned the feature off altogether. Instructions for operation are a bit vague but I'm happy to control the unit manually anyway.
Note that the main power switch turns everything off and returns the unit to factory defaults - all your settings are lost unless you leave it in 'standby' mode.
Having said all that, I switch it on and it warms the room, and that's what I wanted.
Hi Gardengnome, Thank you for your review. We are glad this is working well to keep you warm. As a trusted brand for over 50 years, Rinnai place a strong emphasis on the quality of our products and are always striving to improve our customer experience. We will definitely pass your comments onto our Product Development team.
Thanks, Rinnai Australia
The 'cut-&-paste' response suggests little will change...
Replaced the Rinnai with a Ausclimate 2400W unit which can be controlled by WiFi from my phone - I don't even have to be in the room... Timing settings are, once again, fiddly and non-intuitive but all I want is to be able to switch it on and off and set the temperature and that works well. It's smaller too. Has none of the creaking noises that beset the Rinnai but that may be because it's relatively new.
Gets noisy over time – I bought this heater because it had the features (silent, time, thermostat) that I wanted at a very reasonable price. For the first winter it didn't miss a beat (5 stars). However, by the second and third winters, it was too noisy (loud clicks and bangs whilst heating up and cooling down; 0 stars) to sleep through. After doing some research online, it seems to be a pretty common fault. Contacted Rinnai and they advised me to take it back to the Retailer for an exchange. After a bit of mucking around, I managed to get a refund at TGG. I have since bought a Noirot. It's more than I wanted to spend but it's one of those times that you get what you pay for,
Purchased in at The Good Guys for $229.
- Room Type: Large Bedroom
- Smell: No
Thank you for your review Jason M, as a trusted brand for over 50 years, Rinnai place a strong emphasis on the quality of our products and are always striving to improve our customer experience. We will pass your comments onto our Product Development team.
Thanks, Rinnai Australia
It is awesome – We found it is more suitable for room. It can be on wall so good to save space . It also has wheels on bottom then can be removable. Comparing with fan , it's very quiet and won't feel dry. And it has time manage to turn on or off
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Hi CateMil, Thank you for your review. As a trusted brand for over 50 years, Rinnai place a strong emphasis on the quality of our products and are always striving to improve our customer experience. We will pass your comments onto Management.
Thanks, Rinnai Australia