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5Robo-Tek Robo-Plus V2

Robo-Tek Robo-Plus V2

 Verified
5Robo-Tek Robo-Plus V2
3.8

17 reviews

Positive vs Negative
71%17%12%
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Pool Size ?
  • Small
  •  · 
  • Average
  •  · 
  • Large
Build Quality
3.9
Value for Money
3.9
Ease of Use
3.9
Cleaning & Maintenance
3.8
Noise Level
4.3
17 reviews
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rjallan1403
rjallan1403Victoria3 posts
 

My Robo Plus has lasted a good five or six years. The caddy is a shocker - zero for ergonomics. I reckon a cheap removal trolley would be better. Inside the control unit the wires between the power supply and the socket are incredibly light duty. At a guess they must be rated for five amps tops. As a result the joints between the wire and the lugs… Read more ·  1

on the socket appear to have deteriorated, causing the socket and plug to become so hot that the plastic melted. You can easily check for this problem by feeling the socket where the robot plugs into the control unit. If its hot get an electronics repairer to replace the flimsy wites before the unit dies, or worse. The video shows the old plug and socket, and the more robust Narva plug and socket

Ross
RossWA9 posts
  Verified
Build Quality
Noise Level
Functionality

I've only owned one robot so difficult to truly assess, but... Pros: - Seems to have good suction and does a good job of cleaning Cons: - Constantly getting stuck on a particular step edge, well under water but not far enough that you hear it purging water from its outlet at the top, endlessly until rescued - The bag is a pain as plenty of other… Read more

people have stated on this site. Its more a four legged pair of shorts so you really have to work your way around it with the hose out, and often you're hosing out of one leg into the opposite one so it genuinely does take a little while... but not the end of the world - Have just encountered an issue with it having stopped working entirely and there are no repairers in WA so I've had to arrange a box and send it to Melbourne to assess. This is a little ironic because I specifically bought Australian and I'd think all of the big overseas brands would have local support in WA! In the end, I was told I'd damaged the cable (which I don't really agree with as I've handled the robot with absolute care, pulling it out with the handle not the cable per the brief owners manual, and its used once a week and otherwise resides out of the pool). The unit is a tick over 2yrs old and Robotek suggests the cable is a "wearable part" (though its not a part that is available on its website) and is only warranted for one year. I reluctantly accepted the return freight cost (~$80) and Robotek took on the cost of freight to Melbourne and the cost of the cable repair (cut, rejoin, heat shrink). I offered them the chance to absorb the full cost (they say something like "if we don't get it right we make it right") because I don't really feel it should have failed or that I contributed to that... but Robotek believed they were doing that by absorbing some of the costs. I left it at that - The painted steel "caddy" started rusting almost immediately and looks like its 20 years old, not 2. You have to be careful with not getting paint and steel flakings fall into the pool when putting the robot in or out

Additional comments: - Have never really used the remote. Manual control from the powerbox seems difficult, let alone with an RF link in between - Access to support for the aforementioned issue was good, and Australian; and that was over the Christmas period when staff would be reduced I'd imagine. But balance that with the lack of WA based repairers mentioned above

Robo-Tek International
Robo-Tek International    

Hi Ross Thank you for taking the time to… Read more (+1 reply)

Ron
Ron2 posts
  Verified

Really disappointed with this product - such a poorly designed and absolutely bad quality product. The Robotek plus has been in the repair shop more often than actually working. I’ve officially given up after 3 years and have decided to retire this machine. Never again - there is so much choice now and some great products on the market, Robotek is… Read more

not one of them.

Update - Appreciate the personal attention and the direct follow up from the owner to address my issues. I’ve received a repaired robot free of charge and I hope that this repair meets expectations but time will tell.

Robo-Tek International
Robo-Tek International    

Hi Ron, thats for the balanced update. … Read more

B S.
B S.QLD2 posts
 

I've now had this unit for 18 months, I run it 2-3 times a week. The pros: - good suction, it picks up large debris, dirt and everything else no problem - it climbs walls and stairs very well - cleans well overall The cons: - it is heavy and unwieldy - the bag is really hard to clean (takes 10 minutes to hose it down properly everytime) - the… Read more ·  1

remote control is not great (have to be really close to the unit for it to work) - the leaves get sucked inside the unit rather than inside the bag, so leaves sometimes get blown out of the top of the air hole - when taking the unit out of the water, some of the debris falls out (have to do it quickly!)

What I'd like to see: - an app to control the robot - cleaning patterns - fix the bag so leaves actually go in the bag

Nick
Nick2 posts
  Verified
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance

My first robot experience - fine but not amazing – I've had mine for a year and a half. The robot cleans well and picks up everything with ease. Cleaning out the filter bags is slightly annoying as their shape makes it hard to get the dirt out of all the crevices. It struggles on tiles to get grip and go up the wall consistently but is fine on pebblecrete. It does occasionally get caught on the… Read more

corner of a step and you have to push it off. The storage caddy supplied is made of steel and rusted within months. Robotek advised me they had no plastic alternatives. It's the first robot I've purchased so I'm unsure how it compares to others.

Robo-Tek International
Robo-Tek International    

Hi Nick. The robot should climb your… Read more

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Michael
MichaelNSW3 posts
  Verified

A waste of money – Come from a Maytronics M700 that had finally stopped working. Throughts I'd try a more affordable replacement. The unit was difficult to setup, needed to be left in the pool for an hour before the wheels would absorb enough water so that it would sink. Then I had to turn it upside down to remove trapped air (I've had to do this everytime I try and… Read more

use it). The bag is very difficult to clean compared to the Dolphins basket. I have a large pool with beach entry section and within 2 minutes of starting a clean the unit will take itself up and out of the water and then beap endlessly. None of these were issues with the M700. The user interface is terrible, there is no app, no scheduling and I will not endure the mess of cleaning this bag even if the unit would clean for longer than 2 minutes without taking itself out of the pool.

Robo-Tek International
Robo-Tek International    

Dear michael. I’m sorry to hear you have… Read more (+1 reply)

Craig
Craig6 posts
 
Build Quality
Functionality

Regretful purchase – Poor machine. Go a name brand Standard rectangular pool, doesn’t get to part of shallow end. Silly rubber wheel covers impossible to fit. Bag gets stuck behind plastic grate so have to fight to get it unhooked after every operation. Remote not very responsive and you have to be close to box that’s mostly far away from machine. Cord tangles pretty easily. Regret buying this Show details

Robo-Tek International
Robo-Tek International    

Hi Craig, 3 years is a long time to put up… Read more (+4 replies)

Rick C.
Rick C.2 posts
  Verified

Ebay purchase with nice speedy post > – Great unit and speedy post from the team at Pool Warehouse. nice communication when asking for more details. Show details ·  1

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hotkiwi
hotkiwiWA158 posts
  Verified

Great cleaner but after 18 months useless when tracks came off – Finally I had a great robotic cleaner that can also hold some content. I was very happy with it, until today, 18 months later, when suddenly one track came off, the robot obviously bringing in a spin and the other track came off as well. So although they are very good in what they do, do not expect a survival more than 2 years. And that for almost 2000 $ Show details ·  2

Joe Robassa
Joe RobassaVIC2 posts
 

Great Pool Cleaner – Brilliant it gets the job done ✔️ we even gave it a name Vinnie Show details ·  1

Ashish G.
Ashish G.SA3 posts
 

Good robot cleaner and customer service. Happy with my purchase – Good product and good customer service. Happy with my purchase. Show details ·  1

Brenda
BrendaQLD3 posts
 

Fantastic Unit – 12 months ago we purchased a house with a 35,000L pool and had a very old Robo Tek unit that came with the deal. I was very impressed with the older model RoboTek and the service it gave us. It was then a ‘No brainer’ as to what the new pool cleaner would be. We purchased a new Robo-Tek Robo-Plus V2, and I am over the moon, it picks up everything… Read more ·  2

and very easy to use. Definitely value for money, no fuss or bother to order and was delivered within a week. Customer service is fantastic. I guarantee, try this product and you won’t look at another brand, Cheers, Brenda

Royce N.
Royce N.NSW
 

Just the Tonic for a clean pool – Happy with purchase. Delivery was quick and easy. Training video helped. Setup and operation a breeze. Like the fact that the filtration bag is rated at 70um, for those fine particles. RobV2 is easily doing the job as I'm sitting here watching it with my Gin & tonic! Show details ·  1

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frank
frankQLD
 

Great Pool Cleaner and Excellent Service! – I bought the predecessor of Robo-Tek Robo-Plus V2 in 2015. I found it to be a good workhorse, but with a few issues, mainly with the control unit needing repair. I was always impressed with the level of support I was getting, whether phone support from the MD Steve (even while being on holidays) or getting assistance from the team at Robo-Tek… Read more ·  1

with shipping the unit from Brisbane back to Melbourne. When I was in the market for a new cleaner at the end of 2022, it was a no brainer to stick with Robo-Tek. The timing was good, as they had just launched their new Robo-Plus V2. One can see that customer feedback has been listened to and many small and large improvements have been implemented. The control unit has undergone a complete overhaul, well done! I am using the cleaner once a week. It has not missed a single beep. The cleaning result is fantastic, the operation and change of bags are easy, no more hassle with twisted cords. Nothing else to report on ... it simply works beautifully and does what it is supposed to, cleaning my pool in a very convenient and reliable way! Highly recommended!

Terry Kernan
Terry KernanVIC3 posts
 

Best Purchase in Years – I purchased my Robo V2 from Geoff, who was helpful, well informed and very friendly. This is the perfect example of you ‘pay for what you get’. I researched many options and settled on my Robo V2 , which I’m thrilled with. Does everything it says it can do PLUS even my five steps leading into the pool. The biggest thing for us it has reduced our pool maintenance by many hours. Cannot recommend this product enough. Show details ·  1

Matthew
Matthew
 

Great product and Excellent service – New happy owner of Robo Tek V2. Started with the vac hose but it does not compare to the Robo Tek! Been using this cleaner for the last 6 months and continue to get great results. It’s suction and cleaning is amazing leaving it spotless, picking up everything from leaves, twigs and even olives fallen in from adjacent trees. Set and forget cleaner… Read more ·  1

and even tidies up the algae on the walls. Geoff and his team also provided good service if I had any questions. Highly recommended!

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Ian53
Ian53VIC8 posts
 

Love Robo Tek V2 – After 8 years of reliable service, I finally had to replace my old Robo Tek with a new Plus V2. The V2 product is well made and just as reliable as my old model - and does a great job of helping keep our pool clean. I used to have to clean the pool twice a week, and now only do it once a week. Our pool has a healthy surrounding garden with a… Read more ·  1

fair bit of leaf litter during windy periods, and the V2 has no difficulty in cleaning up any dirt and leaves that end up in the pool.

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