Rochele Painting
Verified42 reviews
We recently had our house exterior painted; walls, gutters, eaves and the like - it is a very big house. We cannot speak highly enough about the Rochele team who looked after us, Painters Gary and Phoenix and Project Manager, Steve. These guys were thoroughly professional, keeping us advised of the work schedule (in person and electronically) and… Read more
delivering a really first-class result. This included working around some tricky hard to access areas, like boundary fences, but nothing proved too difficult. They were especially helpful with color choices we needed to make and were happy to answer questions about paint quality and work progress. It is hard to find tradespeople who deliver what they promise now days, but these guys are old school and did exactly what they were contracted to do; they took pride in their work and were a pleasure to deal with. From start to finish this has been a good experience for us and at a very competitive price. We would recommend these guys without hesitation.
Reviews with attachments
Just had the homestead at Wyaralong completed, looks amazing. Great team and great work.
Rochele Painting recently painted both the interior & exterior of our home.They described it as one of the more challenging assignments they had experienced, as our pool is suspended between 2 wings of our home with a partial roof over it and limited surrounding access.Yet Nick, Supervisor and his highly proficient team, under the guidance of… Read more
Steven, Project Manager, seamlessly & effortlessly tackled this task and the rest of the project with ease and to an exemplary standard. The entire team were experienced professionals who were polite, dedicated and respectful of our family members (2 whom are disabled), our property and our possessions, at all times. We had very high expectations of Rochele Painting but our expectations were surpassed. We would have no hesitation in recommending Rochele Painting.
SUBSTANDARD – I am an owner of a unit within a body corporate scheme which has been painted by Rochelle . The quality of the finished work can only be described as substandard and untidy. Within 3 months of the painting being done rust was bleeding through the metal fascias of the building. It is obvious that these surfaces were not properly prepared prior to… Read more
paint being applied .
The areas around the unit complex including the railings are also splattered with paint leaving it very unsightly
I would not recommend Rochele Painting and to that extent have disqualified them from quoting any contracts within body corporate schemes I am involved.
- +5
Do not recommend Rochele Painting, Albion Qld – ** Do not waste your time with this company ** Unsure why Rochele Painting have received good reviews, as we certainly did not receive any of their excellent service done to our property. We asked to quote a render crack in the wall on the side of our garage & a couple of side corners at the front of the garage. The job was booked in to start on… Read more
the 07/02/2020. No-one turned up & we had arranged for someone to be home all day. Rochele Painting did not contact us to advise that they would not be turning up, so we had to follow up with them later that day. This statement on their quote is misleading, “Premium paints from the leading brands of your choice are included in the price of this quote (including Taubmans, Resene, Wattyl, Solver, Dulux & Bristol)” Rochele Painting could not match our render colour when we showed them the product that was used on our property in 2012. Rochele Painting decided to use it & patch areas around our whole property, that we did not ask to have done. We did not supply the product for them to use it, it is not mentioned on their quote. Now that we have patches around our property, Rochele Painting have sent us another proposal for money to fix what they have done. After weeks of trying to communicate with Rochele Painting, it is because we have supplied the render, Rochele Painting states that it is not their fault that the product is discontinued & they required us to pay a 50% discount, off the quoted price. Top it all off, Rochele Painting posts a letter out to us re-introducing themselves that they have done work in the past to our property. What a joke in trying to milk more money off customers!
We do not recommend Rochele Painting to anyone. We received no apology for the areas that we did not ask to have done. Rochele Painting used our discontinued render that was not mentioned on their quote to use it. Lack of communication by all the staff members involved & the workmanship is crap.
Positive reviews
Karen Betts, the works coordinator, is a kind, empathetic person. Karen spent a considerable amount of time on the phone helping me problem-solve a difficult situation. Her friendliness and willingness to help us co-ordinate an already full schedule showed commitment to service and an impressive flexibility rarely seen elsewhere.
Everyone at Rochele including Neil, Maeve, Fellipe. Nicky and Mark the painter were very friendly, professional and helpful. Mark took on our difficult job safely handling the lead paint ultimately achieving a pleasing result. Mark has a great work ethic and attitude and he listened to and acted upon any concerns. We definitely recommend him as… Read more
an excellent professional painter. We look forward to him returning to paint the inside of our house. Thanks to the team at Rochele.
We are very happy with the interior painting of our house. Paul (our supervisor) knew exactly what team he wanted to work with us. The three guys were very thorough and professional and very respectful of me and my disability. Knowing that I had to interrupt them when needing to move around the house was no problem at all. 10 out of 10 to you all. Maria Hosking
Negative reviews
Ok job but would not reccomend or use again – Great service and attention to detail from this company until the contract was signed. The project Manager didn't turn up to the site as arranged on day 1 and it was a comedy of errors from there. Commmunication from the project manager was appalling throughout the project, sub-contractors were used who didnt have correct infomration on their job… Read more
cards and were disprectful of our property. Overall the paint job was ok, but a lot of areas of amatuer-level sloppy work and lack of surface preparation which we were told would be taken care of: not what you'd expect from professional painters. They were competitively priced with other quotes.
Avoid at all Cost! – I have been renovating my property and decided to have the living area and gutters and facias repainted. I would normally find a painter on HiPages but saw Rochelle at the home show and decide to give them a go as I wanted a professional job done. I paid at least $1000 more than if I had gone through Hi Pages. What I got was a kid just out of his… Read more
apprenticeship who filled painting hook holes (reminded him) worse than I would. Dripped paint down my splashback tiles in the kitchen. Dripped paint all over my beautiful plant, broke a hanging ornament as he was too lazy to remove it from the exterior wall or ask me too. Worst of all he dripped dark blue paint over my charcoal newly installed pavers, this cant be fixed. I had to remove one paver as he spilt white paint on in then tried to fix it and took all the paint out of that tile. Project support officer came out and never once apologised for any of this. I have emailed them numerous times and still have not any apology or compensation for all of this. Best to stay away as the service ends when you contract them.
Unprofessional and careless – Very disappointed. Job not completed. Not professional painters. Streaks and lines everywhere. As per other reviews, management said to lower expectations and never came back to sort. Family business line is a farce and doesn’t equate to good service.
Recent reviews
Rochele have completed the painting of the full exterior of our timber townhouses which were well overdue for care. Each resident owner commented on the quality of the preparation work to the weathered surfaces and the quality of the paint work itself. The Rochele team from the project manager Max, carpenter Jordan , supervisor Manoli and painters… Read more
Lovepreet, Raydon, Julia and Valentina were excellent. There was daily communication with updates, queries were followed up and advice was valued. The old buildings shaped up beautifully!! Highly recommend Rochele.
Rochele Painters come through with flying colours! We gave them a trying task––9 colours over three townhouses over two levels and they gave us a terrific experience. Zahir and his team of painters could not have been more professional or obliging. They were on site before 7, including on Saturdays by arrangement, for the 12 days of the job. Zahir… Read more
seldom left before dark tidying up to ensure we suffered only minimal disruption. The work they produced on a near three-decade old building that had not been painted since new is exceptional. The detail of the filling, preparation, and care in the application has given the building a new life––in fact the building looks new. Project Manager Max was on top of things throughout. Nicky in admin deserves a special mention for going the extra yard to get us going. All in all a very positive experience that leaves us happy to recommend Rochele for small commercial or residential projects like ours. Warren L. Chairperson, Body Corporate.
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Rochelle did our our entire house painting some 8 months ago. Feisal and his team did a great job, however the important thing is we went through a cyclone in March and resulted in some minor leaks. Feisal came back yesterday and resealed some areas and repainted those areas again. Pretty happy with the results and definitely 5 stars for follow up service.
Painting of 9 unit complex – Tom Rowe, Project Manager was excellent in the management of our unit complex. Great result and friendly team members. Very professional. Highly recommend.
Smooth, seamless and businesslike – Karl Vorhauser of Rochele Painting visited my home to repaint a bedroom, toilet and some exterior fencing. I had used Rochele before and was impressed by the whole smooth seamless staged process from initial quotation through to completion. Karl planned out the various steps needed to perform the work efficiently and methodically. The quality of… Read more
the finishes was of a very high standard. He was punctual, courteous, professional and left the rooms as clean and neat as a new pin. I would definitely be happy to engage Rochele Painting for future painting jobs and will be sure to ask for Karl Vorhauser too.
Our wonderful Irish Singing Leprechaun Painter Matk – Mark McFarlane has done multiple jobs for us he is so wonderful to work with nothing is too much trouble his work is on point for quality and price is great value. He is just a great guy so pleasant.
Check their work – The top of the fence above eyelevel was left unpainted, and as a result have now rotted and falling apart. Despite numerous phone calls and discussions, no one has been out to rectify the issue and it is now beyond repair.
Great experience from start to finish – Mark my painter was great. On time, friendly and did a great job. The reassurance of the project manager was a good quality check and accepted with pleasure . Great finished job done in expected time . I will cheerfully recommend Rochelle
Great team – Halfway through our paint job. Grateful to Manoli and his team for their professional manner and work. Grateful to Shaun also for troubleshooting any issues that arise along the way. The building is looking so good.
Excellent professional service – Rochele have a separate team to cover all aspects of the job, such as quoting, choosing colours, quality control and accounts. This means that the painters can focus on what they do best. We had our old Queenslander painted by them inside and out. They were great to deal with, and were able to fit in with our time schedule for our renovation… Read more
project, at short notice. Their business model allows them to do that. Prompt and professional is definitely what they are. I highly recommend Rochele painting.
The owner told me to lower my expectations – Sales team do the bare minimum. All areas to be painted are not included in the brief. The owner told me it would take too many resources to replace a brand new door that was faulty. The painters do not prep, painted areas the wrong colour, missed obvious areas and damaged gardens and property. All emails to the project managers and sales team are… Read more
ignored. I have proof and still they won’t return to repaint or clean up. These people don’t deserve to be in business.
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Highly recommend! – Rochele painting were professional and very efficient when painting my house. Highly recommend! I cannot fault their work. I will be definitely be using them again next time we need painting done.
Let's just be honest! – Never ceases to amaze me how it can be that a company such as this one gets such contrasting and differing reviews on platforms such as this. Whilst I have no doubt that there may well be legitimacy to many posts (life tells us people experience positive and negative responses to the same thing daily), I often wonder what agenda sits behind the… Read more
authors comments with others. So, just being totally honest I had Rochelle paint my entire house internally and cannot fault them in any way. They quoted me and stuck to their word, the paintwork was first class and the attitude of the painters and other staff same. It's a hard working family company, and it was this attracted my wife and I immediately. Further, it was in fact us who constantly sought changes to the agreed initial paintwork, none of this was an issue for Rochelle. Job well done IMO, would recommend anytime.
Full house paint indoor and out – We recently got our Queenslander painted by Rochele and we are very happy with the results! We initially only wanted the outside painted but they were so lovely to deal with we decided to get the inside of the house done too. Great communication, very friendly staff and very helpful with colour selection when I felt overwhelmed with all the choices. Would recommend and use it again. Show details
Excellent work, always reliable – We have used Rochele for many large and small projects around our home and businesses. Their team has always done excellent work, and their customer service is first rate! Highly recommend
Excellent Painters – We had Rochele Painting complete the interior and exterior of our home and their attention to detail as well as their prompt service really made it an enjoyable experience. We would definitely use them again and have already recommended them to friends.
Prompt and Professional true to name – Had Sam the painter paint some rooms and other areas in our house recently. From booking in the quote to the finished job, couldn't be happier. From the admin ladies to the project manager and painter, all were polite and courteous. turned up when they said they would and finished the job in a timely manner. Now everything is looking so fresh I need more done to make it look just as good!
Would not recommend ever – Rochele were the most expensive quote I got but could do the job sooner than anyone else so I gave them the job, Quote & beginning of the job went smoothly but it went downhill from there, As the house was tenanted I assumed when I got the final bill the job was done but far from the truth 1/4 of the house was not painted + fence & deck. Short… Read more
story - took multiple calls photos and losing my cool over several weeks to get it completed & was left with broken exterior blinds and no communication of it happening which I havent even gone back to them about because I do not want any more to do with them
Terrible service paint peeled on the first day – Terrible company with horrible warranty. On the first day after they finished painting the ceiling started flaking. The did come to try and fix it, but it peeled again within a week. They then refused to come back and fix it. With thousands of dollars wasted, eventually my partner came back from overseas and bought the right paint and re-painted… Read more
himself (with no further flaking). Cant believe these so called professional painters could not have done that in the first place. DO NOT USE Rochele's Painting. I have never written a negative review, but this company deserves it!
Poor after service and difficulty with warranty claim – Company not following through with a warranty claim. Paint started peeling on door frame after a few weeks due to improper preparation. Painter who did job left company and now they seem very uninterested in rectifying problem. Lots of gloss and website but not much customer service. Did not hear from project manger once during job and now a long time with no follow up. Show details
Excellent Painters, Great Experience – Rochele Painting were a pleasure to deal with. Our quote to paint the external of our house was provided very quickly and the quality of the work was excellent. Their team was very professional and our overall experience was a good one. Highly recommend!
Excellent customer service, well priced and fast to get the job done – We have used Rochele mutliple times over the last few years and I would not look anywhere else if you are after excellent service at a decent price. The process from the moment we made the first enquiry was seamless and easy and set them apart from the other quotes we received. Have referred them now to a number of friends and have never been let down. Thanks again team! Ben and Megs
Full House Paint – Rochele did a great job painting our full exterior house in Carina. They were quick and the onsite team did a great job. Their teams were really flexible and updated our colour choices at the last minute. I would recommend them any day.
Sub standard – Rochele painters were engaged by body Corp to replace ceiling in my unit due to roof leaking. The communication is poor between the supervisor and the tradies they use. The quality of workmanship from the plasterers was unsatisfactory and not what I believed the estimator explained was being done. The plasterers also damaged path to Front of… Read more
building , scratched wall in lounge and damaged floor The Workmanship from the plasterers Rochele used were terrible and I would not Recommend them The painters were great no issues there polite courteous and on time and did a fantastic job Thank you Ned and Ronnie This job has been now ongoing for a few months as the replacement ceiling and plastering has been a botch job I am still not happy with the ceiling you can see where it has been joined lines and bumps noticeable It really needs to be ripped out and started again , in my opinion
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