Worth customer service
I bought an item from store Martin place. Product hanged in wrong shelf. I approach the teller. He was a male. His face worth customer service angry before I approached him. I asked one question do we get the same price as it place in wrong section. Just a question. He start attacking. We not gone give it to you cheaper. Tell me to go away . Was very polite to him. He was so offensive. Called for his manager . And he tell me hi best of his team. If you call this the best . What do you expect for worth. Guys never go to that shop . You will be disappointed. Worth customer service ever had. Never again. Even manager worth then him
- Verified customer
Castlecrag NSW charge you double and then play hardball when caught out!
Following review earlier - same issue at Castlecrag NSW. .
Bought some BIC marker pens in big display module at half price August 30 at5.30pm. On impulse I bought 2 items.
Walked out door to car and noticed I'd been charged full price. About $7 difference - IGA’s way of course. I almost never look at shopper dockets.
Asked youngster at checkout I’d used, what the story was, who called in someone more senior.
That lady walked down with me to the stand, saw all the 20 items had yellow SALE tags on them and she removed them all.
Foodland Port Adelaide.
Well done to the senior staff member at checkout 7 who pacified an obnoxious customer last week. She said her training in NZ included conflict resolution. Impressive to watch. Need more people like her.
Foodland nth adelaide
Employee Sam at foodland at nth Adelaide went out of his working duties to assist me in every way to help me out I can only say thankyou I'm going to enjoy making my sauce with rustica tomato sauce no j
Only shopped a few times at the Athelstone store, rude miserable staff. Not one person acknowledged me. I waited a long time at the deli on one of my visits only to walk away as no one was there to serve. I was overcharged on an item last week and when I queried it. Got told the tickets wrong. I asked if they honour the pricing code she looked at me like I was an idiot. Today I walked up to a reg the girl did say I won't be long. Then walked away to assist another customer. People if your on a reg stay on and call for assistance.. I walked out.
Terrible products and service!
The fruit, vegetables and especially meat, are terrible. The meat is poor quality and tough and the only half decent piece of meat I found was very expensive and I think was a fluke. I have been to many Romeo foodlands and they have the same rude people working there.
Romeos South Australia; don't honour Code of Practice
Beware of shopping at Romeos SA. They fail to comply with the Code of Practice for supermarket scanning. Be especially careful when buying something that is "on special". Just shopped and bought chocolate bars that were marked down. Scanned at full price. Luckily I noticed this. When I called for help, assistant manually entered special price for both items. I questioned this, as I understood I was entitled to one item free because of their mistake. She said this is not their "policy". I have to walk outside the shop, notice the mistake then co...me back inside and they will only then honour the Code of Practice. I must admit I was staggered at this suggestion! Just another case of gouging customers. As always, buyers beware! Perhaps an opportunity to contact Consumer Affairs.
This is an Example of What a Supermarket Should Be Like
I live in a reasonably large regional town on the Fleurieu Peninsula with a population of approximately 14,000 people. However I have occasion to visit Adelaide on a regular basis to visit family and to shop for items I cannot find and/or which are unreasonably priced in my hometown. This shopping is not confined to food items. However, I regularly visit the Foodland supermarket at Torrens Park in the Mitcham Shopping Centre and come home with unusual and gourmet items not available where I live. The quality of the delicatessen items at Foodla...nd Mitcham is unsurpassable and the range unbelievable. Seafood, soft cheeses, ham and other smallgoods plus filo pastry consumables and ready-cooked meals are all fresh and mouth-watering. I have also discovered desserts not available in the supermarkets of my hometown as well as different cordials, toiletries and bread. Needless to say, the fruit and veg is top quality. Love this store.
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