S&M Services

Don't seem to be very honest – Two salesmen from this company called at my house yesterday. They offered to fit solar panels if I paid $40 per week for three years - about $6,000, which seems very cheap. They said that there is a government subsidy at the moment of $2,000. I haven't found any details of this, but it could be true. They told me that all the panels and inverters… Read more

are German and NOT Chinese - they emphasized this. They also told me that the inverters are made by INVT. This is a Chinese company - not German.

They told me that if my bill was normally $200 and the panels generated $350 worth of electricity (over a quarter) then I would get the $150 back from the supplier at the end of the year. (This explanation was a bit unclear, but the bottom line was expressed quite clearly.) The so-called 'feed in tariff' in Victoria is currently a minimum of 5 cents per Kw hour. Soon it will be 12 cents or so. In neither case does this mean I'd get back dollar for dollar.

They told me that I wouldn't pay anything for electricity with their system even though they didn't mention how the system was going to heat my hot water. That's not as simple as it sounds for some reason - I've looked into this before.

They didn't put anything in writing or have any documentary evidence of what they said, they just told me I could find it on their website. Their website does not seem to have any details at all - none! It just says they provide electricians in the Melbourne area.

Just the one untrue statement about the inverters being German would put me off this company. Taking all their misleading statements together led me to want to warn other people about them, hence this review. Oh, also they were going to come back today to try to persuade me, but they haven't shown up.