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Part of Samsung Crystal Series 2.4 
4Samsung BU8000 UA75BU8000WXXY (75")

Samsung BU8000 UA75BU8000WXXY (75")

 VerifiedMPNs: 17151 and UA75BU8000WXXY
4Samsung BU8000 UA75BU8000WXXY (75")
1.8

4 reviews

Positive vs Negative
25%75%
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Build Quality
2.7
Value for Money
2.7
Sound Quality
2.0
Software ?
1.7
Picture Quality
3.3
Simon
SimonNSW6 posts
  UA75BU8000WXXY
Build Quality
Value for Money
Performance
Sound Quality
Picture Quality

2023. No online update – So, having purchased our tv last December, we had to get the main circuit board replaced in January as the inputs were inoperable. This tv is quite easily the worst ever as you can only update the tv manually via usb ( ummmm hello....it's 2023 guys).I have a service tech coming today, want my money back please.

Purchased in at The Good Guys Physical store for $1,640.

Simon
Simon   

Not fit for purpose.

Simon
Simon   

Well,, Samsung replaced the tv with the newest model. Fingers crossed.

Samsung
Samsung    

Hey Simon, I am truly sorry to hear about the experience you have had with the previous unit. I am glad to hear the replacement model has been provided and do hope it has resolved the issue.

Feel free to continue to reach out if you have any more reviews to share! Brian Samsung AU

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JBJARROD
JBJARROD70 posts
  UA75BU8000WXXY

Pretty decent for the price! Few annoyances! – Pros - 1) Great picture especially in 4k. 2) Lots of available apps 3) Price was good at $1650 for a 75" TV 4) Very slim 5) Fancy remote once you get use to it 6) Is a smart TV that works with Google Voice assistant Cons - 1) Picture a bit dark for bright rooms but play around with settings and its all good 2) Sometimes its a bit laggy scrolling through apps and menus 3) Apps sometimes freeze but a reset through the Apps settings sorts that out. 4) SD free to air channels quality are terrible but in a way its too be expected, besides, best to watch free to air stuff on HD channels anyway

Overall for the price I paid, its pretty decent and i would recommend the TV to others.

Purchased in at Bing Lee Physical store for $1,650.

Build Quality
Value for Money
Performance
Sound Quality
Software
Samsung
Samsung    

Hey JBJARROD, thank you so much for your detailed review. We appreciate you pointing out the pros and cons for your product. This will help us improve our product and continue to do what is already a favourite.

Please do continue to reach out if you have any more reviews , we appreciate your feedbacks.

Thank you,

Gilbert Samsung AU

Vicki T.
Vicki T.VIC18 posts
  UA75BU8000WXXY

BU8000 75" TV – Bought this tv in June 2022. After approximately 6 weeks turn it on and it would turn off. Contacted HN who sent me to samsung technical support. TV was replaced with refurbished equipment 7 days later same thing. Samsung replaced TV again 10 days later same thing again. The repair person told samsung to refund my money. I contacted samsung in November 2022 as to when they were picking up tv. They said they would ring me. From November 2022 to February 2023 I waited and phoned and emailed. Samsung had told me I would receive my refund 30 business days after they had picked up the TV. The tv picked up 1st February 2023 I have phoned 3 times sent an email and have now put it in hands of consumer affairs. My $1595 is happily sitting in Samsung's bank account along with everyone else's refunds earning interest. Never buy anything samsung.

Purchased in at Harvey Norman Retail Stores - Electronics for $1,595.

Picture Quality
Samsung
Samsung    

Hey Vicki T I'd love to help out, and to do so I will send you a private message to discuss this further, please review it at your earliest convenience.

Thank you,

Mike Samsung AU

Vicki T.
Vicki T.   

It's in the hands of consumer affairs 6 months your kidding me and I will keep publicly posting about the disgraceful non service samsung don't give

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Umuntu N.
Umuntu N.
  UA75BU8000WXXY

Buyer Beware – I got this TV and after 8 days, the brand new TV stopped working. I have been in touch with Samsung support and its very very poor. JBHIFI is currently helping to resolve the issue.

Samsung
Samsung    

Hey there, I have sent you a private message to take a closer look into this for you if you can please review at your earliest convenience! Thank you.

Kristal Samsung AU

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