Samsung Galaxy A21s (2020)

I can't play Subway Surfers due to screen sensitivity – The phone is good. Battery, apps running smoothly. But the "goods" don't outweigh the bads. Let's begin with the screen. It comes with an inbuilt blue filter over the front camera. This isn't pleasant when using artificial light to conduct a selfie unless you can handle looking like a smurf. There is no screen sensitivity option, only touch and… Read more

hold delay. I spent hours researching and asking people but the issue is unfixable. It majorly affects my Subway Surfers gameplay and it's almost impossible to get a decent high score. I'd understand if it happened every now and then, but every run ends with the touch sensor not detecting my swipes. After turning my screen on, it entails a "wake-up call", touching or swiping the screen before I can enter my passcode. Which is how I ended up replacing my dodgy "Galaxy A21s phone case". It didn't have a gap in the phone case for the fingerprint sensor. I found a proper case in the market.

The phone connection receiver is poor. Picking up transmissions of wifi and even mobile data in a high signal area is a strain. I move the phone around in the air, hoping to catch something, but people think I'm weird. My Galaxy S7 has better receivers.

The final issue on the A21s is that it cannot conduct "tap and pay", or any form of cardless payments, money or otherwise. After further investigation, the settings for "NFC and contactless payments" just don't exist. This got me in a predicament at the supermarket the other day, and I was fluffing around at the counter, just for a chocolate bar. I really wasn't asking much, just a method of payment. Don't do this to us Samsung.

Worst phone. worst warranty don't buy from Samsung – I bought two phones for my kids, excited for an upgrade. Unfortunately, neither phone lived up to expectations, one became painfully slow, taking forever to load apps and lagging badly during games. Worse, the other phone suddenly stopped working altogether. We took the dead phone back to Officeworks, where they sent it to Samsung for repair.… Read more

After weeks of waiting, they came back with the claim of "internal damage", offering no explanation or warranty coverage. Frustrated, I reached out to Samsung on Facebook, hoping for clarification or assistance, but received the same dismissive response.

This entire experience has been incredibly disappointing. The phones themselves were unreliable, and Samsung's warranty process was slow, unhelpful, and ultimately pointless, I expected much better. I wouldn't recommend these phones or Samsung's warranty service to anyone.

Worst phone I've owned. I'd rate a zero if possible, and I'm not alone – I upgraded (apparently) from a Samsung J5 that was 3 years old and have regretted it ever since. BTW my Dad is loving my old J5. I miss the physical button at bottom centre. To screen shot you need the dexterity of a praying mantis, and this phone doesn't have NFC in Australia. What modern phone doesn't provide contacless payments? This one! The battery is great, but that's it. I'm selling and going back to an old J5. Show details

A20 to A21S, Very angry terrible phone – Can't use in store afterpay or samsung pay. Went from a a20 samsung to this a21s, anyone would think it was a upgrade not a down grade. Very disappointing samsung u need to tell people or advertise it properly. Waste of $270. Samsung need to find a solution for this asap Show details

Very Disappointing – I recently purchased a Samsung A21s and it is the worst phone I have ever purchased. Whilst it performs the main functions ok, it can be slow to get the full screen appearing, there is no NFC access ( for Google Pay, etc), the icon colours are not as bright as they should be and there no emoji search facility available. There are probably other glitches that I have yet to come across. I would have expected better from Samsung. Show details

Can You Believe It ? NO NFC – phone quite good, phone volume not so good, Used mainly messaging, camera good, used Google Pay on previous A 8, would naturally presume NFC on newer phone, otherwise happy, took me quite some time as to why I couldn’t access Google Pay. But no NFC no Google Pay unable to produce evidence of COVID Jabs, is very frustrating, we are told your Smart… Read more

Phone can show your COVID JAB evidence , but NO , not if you have a Galaxy A21 s. Come on Samsung do something about it for all Suffering A21 s owners , otherwise no more Samsung for me.

Two reasons im Disappointed – 1. The camera is slow. Press the shutter and it can take more than 10 seconds to actually take the photo. Tried resetting settings etc but no fix. 2. There is no screen sensitivity setting. I have a screen protector and if I am not physically holding the phone I cannot get the top back button to work. Not sure if it's a screen issue, setting or… Read more

because of ptotector?? But can be extremely frustrating pressing it 20 times or more.

The rest of the phone is fine. No issues. Just those two constant issues which happen daily. Will not be buying a samsung again. This has lost me for sure.

No NFC – No NFC on this phone. Without a doubt THE most overt example of built in obscelecence in a mobile handset in recent years. Defies logic why this increasingly ubiquitous option was not included as this feature is not the preserve of high end models. Assuming whoever decided this no longer works for Samsung?

No NFC! – This phone had everything that I wanted, but found out too late that it didn't have NFC. Why in the age of contactless payment would you even make a phone if it doesn't have NFC - I honestly thought this was stock standard on all phones considering the 4 year old lost phone that this replaced had it, the old (3 years old) Samsung borrowed while I got organised had it. Really disappointed. On the plus it has a headphone jack. Show details

A21S FALSE ADVERTISED WITH NFC – Happy with the A21s as a replacementcfor old s7. BUT need NFC for a critical health app for diabetes. All spec searches prior to purchase said it had NFC. It does not. Now running 2 phones. Would like a refund or upgrade to equivalent phone or a firmware iogradexat kesst to incorporate NFC if possible.vHave been a strong Samsung supporter for… Read more

years. This failure birders on criminal false advertising. Samsung should help me here. Who to talk to? Australi based.

No NFC buyer beware – Incredibly disappointing...it was not made explicit that NFC does come with this phone. Would have thought that this is a standard feature. Really disappointed. Would not recommend for this reason. Lift your game Samsung (this annoying flaw in the product should be clearly stated on box!!!) Show details

Big phone, big promises, small delivery – Bought the phone to replace a Xaomi Mi Mix 3 as I broken the screen. I just wanted a phone with a decent sized screen, middling processor, ok camera and decent battery life. Unfortunately this phone only has a decent size screen, I know it's not an AMOLED but I like black to be black and red to not be pink. Battery life is so so at best, Android… Read more

auto takes about 5 times longer to load. The camera is mediocre. Phone should be at least $100 cheaper to reflect how good it really is. Last time i purchase an over priced Samsung phone, my S7 was the last decent samsung without a silly curved glass screen. Speaking of dropped this phone from about 400mm and it shattered half the screen, it's weak as on this phone.

Great phone for price point – Great specs for price point. Apps run smooth. Videos load quick & look great. Great for work and emails. Love crisp, easy to read display. Wish blue light filter were a little stronger. Great if you aren't expecting an S8 for $250. The camera can take some amazing photos.. but you have to get the lighting right. I found when it is really bright… Read more

the pictures don't come out as good.. but I took some of a creek where the lighting was a little shaded and they look like they were taken by a pro. Didn't expect that from such a cheap phone.

I have seen this model was missing some tech that was advertised and needed by people.. I don't use my phone for payments so that hasn't bothered me. I saw one comment of a person with diabetes who relies on this. For those who have had this issue.. I would check who advertised the phone as such.. make contact with them about replacement or refund. If they aren't happy to do this, contact fair trading.

Bad fingerprint scanner – Really below average phone. So many cons than pros. Very bad fingerprint recognition, even after rescanning my fingers several times. It takes so long to recognise your fingerprint. Even the face recognition isn't that good. Camera functions is average. You cannot horizontal scroll continuously. The only good is the inbuilt antivirus software and… Read more

battery capacity. Really disappointed, bought this because it has fingerprint scanner; should have gone with Oppo or Huawei instead.