10Samsung Galaxy Buds Pro

Samsung Galaxy Buds Pro

 VerifiedMPNs:SM-R190NZKAASA, SM-R190NZSAASA and SM-R190NZVAASA
10Samsung Galaxy Buds Pro
1.4

11 reviews

PositivevsNegative
0%10 · 91%

Build Quality
2.7
Value for Money
1.7
Sound Quality
3.6
Bass
3.9
Comfort
2.0
Battery Life
4.0
Bluetooth
3.4

Reviews

11 reviews
11 reviews
Rob
RobGreater Melbourne (Outer), VIC
 

Issues with controls and fenced in to Bixby (no Android assistant support)

In my case they fit OK and remained connected OK.

Most immediate issue was controls being too sensitive and falsely triggering.
Some how i ended up with a situation where volume could only be adjusted one way (was up or down, can't remember now) even if trying on both buds.

I use the google assistant occasionally and was stunned to find that these buds prevent you from using the google assistant from the buds, but instead triggers Bixby.
This is not configurable as of early-mid 2022.

The lack of sensible volume control, and the issues with touch controls caused me to return these after really trying to enjoy them for a week.

Take note tech companies, if you try to lock me in I'll run.
If you build a rubbish product you can have it back. Show details

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Value for Money
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Samsung
Samsung   DM   
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Hi Rob, It unfortunate to hear you that did not enjoy your product however we thank you for taking the time to provide us with your feedback. If you have any additional questions or queries, please don't hesitate to reach out!

Amy garland
Amy garlandSouth West, WA2 posts
 

Terrible Product. Poor fit and does not stay in the ear

Very dissatisfied with the product
Even sitting on the aeroplane these head phones do not remain in the ear despite several attempts. Have tried all rubber prices that came with the product and useless. Even opening mouth or swallowing they fall out.Continually looking for them when they fall out so have given up using them.
Left ear bud is also significantly quieter than the right ear bud Show details
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Battery Life
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Bex58
Bex58SOUTH BRISBANE2 posts
 

Fall out all the time

They fall out no matter what I'm doing, particularly when active. They turn themselves off when I try to push them back in. Expensive waste of money, definitely don't recommend these headphones! Show details
Sound Quality
Par_
Par_
 

Samsung Galaxy Budgs Pro - Hurt ears

This is a waste of money, these buds hurt ears and could not wear more than 5 minutes. £15 pound earbuds from Amazon are more comfortable than this. I spoke to the Samsung UK customer services and it was very disappointing, they could not help...will stop buying Samsung stuff anymore.
Aimee A.
Aimee A.Northern Territory3 posts
 

Not bad

I normally use these for music/ noise cancelling. I found the tips quite uncomfortable and after a while hurts my ear canal so can't wear them for very long. I also find the left bud falls out often.
The range for Bluetooth is okay but not as far as the Sony headphones.
I just purchased some memory foam tips from comply for the buds and these have made a huge difference.
So overall not bad. Show details
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Bluetooth
Janet
JanetWide Bay-Burnett, QLD2 posts
 

Ladies do not buy

Buds Pro constantly fall out and disconnect calls they are too big for women's ears. Previous model was great and did not fall out these are hopeless and a total waste of money. Very disappointing as I am a Samsung fan. Show details
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Battery Life
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Craig M.
Craig M.South East Queensland, QLD3 posts
 

Terrible weak connection quality

My pair cannot maintain a stable audio connection even when the phone is in front of your face, and the phone is the latest S21+, so I expected them to work beautifully together. Perhaps I have a dud pair?
They will fall out of sync with each other so you get an echo effect between channels. They will stutter, and disconnect/reconnect between left and right buds at random.
Very unhappy to get something this bad from Samsung. They are going back for refund.

0 for wireless range. Show details

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Never Saynever
Never Saynever4 posts
  Verified
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Liam D
Liam DAU43 posts
 
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Faeeza
FaeezaGreater Melbourne (Inner), VIC
 

Great sound quality but terribly uncomfortable and causes itchy irritated ears

The buds have excellent sound, ambient sound and noise cancelling technology however cannot use product because after a few uses, the ear gets painful and irritated. The buds keep popping out and are not designed ergonomically to support staying in the ear. not worth $30 let alone $349.  Show details
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Battery Life
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Lola89
Lola89South East Queensland, QLD4 posts
 

They don't fit!!!

Do not get these if you have small ears - they will continually fall out. This includes using the smallest earpiece.

When you receive a call and try to put them in my ears quickly and push them in really hard, which not only hurts but also hangs up the call.

The sound quality is good but if you are in fear of them falling out of your ear everytime you use them then the sound quality is of very little use.

If you contact Samsung about the fit they try to say you are not using them correctly and that you need to twist the earbuds for them to stay in. Come on Samsung this is a design flaw for people with small ear holes. Don't blame the customer.

The Apple Earpods Pro are a much better design and far less painful to use. Show details

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Value for Money
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Questions & Answers

No questions yet

Details

CategoryWireless Headphones
Price (RRP) $349
TypeIn-Ear
FeaturesCharging Case, Microphone Included and Noise Cancelling
Weight6.3 g
Battery Life5 hours
ConnectionsBluetooth
Manufacturer Warranty1 year(s)
Colour / Finish Phantom Violet, Phantom Black, Phantom Silver
Release date
Replaced bySamsung Galaxy Buds2 Pro
Visit official website
  • GTIN12: 887276517773 and 887276517841
  • MPN: SM-R190NZKAASA, SM-R190NZSAASA and SM-R190NZVAASA

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