Samsung Galaxy J2 Pro (2018)
VerifiedMPN: SM-J250GZKAXSA48 reviews
Good Entry Level Phone, Decent Battery Life – This was my first Samsung phone, had this for almost a year before it dropped face-down on the pavement and the screen cracked. Pros: - Really liked the device management feature. Good battery time, generally battery lasts 1.5 days on Medium settings. I have also found myself in a situation where the battery was severely depleted without me… Read more · 1
noticing from playing games all morning but managed to survive the rest of the day by setting Max power saving with 1 chat app enabled so I can meet up with my friends that afternoon. - I can change the battery. Because of this, I'm now hunting another Samsung phone that takes the same battery. Otherwise I would buy a Motorola to see what it's like.
Cons: - Not liking that I can't disable any of Samsung stock apps which I didn't need as I use Google apps for synching and cloud storage. Sometimes these apps turn on by itself and send me irrelevant notifications. - I purposefully set up SMS not to overlay any apps since it's troublesome when someone SMS while I'm driving, but Samsung overlays a notification letting me know that SMS is not set up to overlay and to change the settings on top of my active apps instead. SUPER ANNOYING. - Chromecast is not native on all screens, have to be app-enabled.
This phone was great for a while – I have had this phone for nearly 2 years as I found it easy to use but over the last 6 months I am having to charge it daily instead of every couple of days I even brought a new battery for it but that has made no difference and when I think the phone is on it is off because battery is flat at the most inconvenient time. Show details · 1
Not a bad phone for the kids or older peeps – For it's price it's a good little phone. Obviously it's no Galaxy s10 but it does the job. It has a good size screen, clear picture and is easy to use. The camera is 8mp so not a bad photo phone Runs on 4G or below as expected And finally it has 16gb memory. That's enough for my use but it can be expanded if needed with a micro sd card.… Read more
Personally I think you like this phone. I guess the it's best suited for older people and kids but thats just my opinion as I got it for my mum.
Reviews with attachments
Very cheap phone – I bought this phone from jbhifi two months ago. At first it seemed ok then 4 days later the phone got extremely hot even have I wouldn't use it. The battery also started reducing rapidly. I went to go return it and jbhifi wouldn't let me. Yesterday I accidentally dropped a small nail cutter on the phone just 10 cm and the top of the screen broke and cracked. It's a bad phone and it wasn't worth buying it especially from JB HiFi Bankstown Show details
In-depth reviews
Affordable and reliable – This is your standard phone without all the bells and whistle. If you need a phone for more than phone calls I do not recommend this phone. 16GB of internal memory and 1.5GB of memory with a 1.4 Ghz quadcore at around $200 without a phone contract, this is a relatively cheap phone. This is suitable if you need to run google maps, occasionally… Read more
access youtube and a few other apps. The camera is fantastic (unless you are into taking high resolution pics). There is a 5MP selfie camera WITH flash. I bought this for my mother. it is very hard to find a phone where the buttons are outside of the touch screen Here are my lists of pros and cons. Pros. - relatively cheap - 1.4Ghz quad core is sufficient to run most apps - flash for selfie camera - 5" screen - physical buttons (this is useful for the elderly. buttons inside the touch screen is hard for to find) - reasonably large battery - battery is removable. so if its dying you can replace it in the future - microSD slot allows you to add in more memory (be warn some apps won't run on external memory) Cons. - internal memory is only 16gigs. Most apps need to run on internal memory. so you can't install too many apps - previous Samsung phones I own go to sleep when it detects cover have been close. This have that sensor and will blackout during a phone call. but won't blackout when I close it with a flip case
Thank you for the feedback, we greatly appreciate it and… Read more
Excellent Phone For Basics But Still Want To Browse Internet – A quick edit here, the video part off the Camera app has stopped working I've done the fix that Samsung did over the phone many times but still it keeps happening. I have yet to take to to a Samsung kiosk to see if they can fix it but not confident they will as it is out off warranty. This is the second Samsung phone I've had but the first in… Read more
their Galaxy range and I was surprised at the speed off the apps loading via the internet and also the fact that there are regular software updates if you wish to load them. These can be added via manual method or you can set a time for them to download when you are not using it.
Battery life is good depending on what apps you install that use background data, I installed one recently that doesn't give me a good battery life and will most likely uninstall it at the end off the month. You are can disable apps you don't want to use without it affecting the working off the phone. You can also dim the phone and there is a setting that makes the screen easier to see in sunlight.
I've had no problems with this phone since purchasing it outright at Target in November 2018 photos it takes are perfect and there is a way to zoom in on almost anything you wish to take a photo off without much distortion. I have an SD card installed for storage and the phone memory is 16GB which is a nice size when you have a lot off apps installed and with Google updates nowadays you need more space.
While I'm still trying to figure out some off the settings those that I need all the time are easy to program and anything else I look up when I need too on Samsung's website as the manual that came with it is very basic.
Good cheap phone – I bought this as a basic phone and it has fulfilled most of my requirements. The phone is not great for taking pictures especially in low light and the on board memory does fill quite quickly depending on what you store on it. I have not tried using a memory card with it. I have not found it difficult to load the apps I want on it and have had no… Read more
problem running them. On the other hand I am mainly using basic apps for messaging/social media and I may not have stretched it enough to encounter some of the other problems reviewers have experienced. One of the reasons I picked it was for a slightly bigger screen than many phones have and this had made it easier for me to see details of emails/texts etc. I have found the screen easy and bright to see. It seems to be a fairly durable phone but I bought a screen protector and a rubber holder to give it a bit more protection. The battery life is okay, unless I am using it a lot I recharge about every two days or so. So far so good.
Recent reviews
storage issue – Galaxy J2, I have been using this for a while. PROS: 1) Camera 2) good sound clarity 3) easy device maintenence 4) spam caller detection 4) Micro SD card support 4) battery backup -comes for a day CONS: 1) Doesnt allow whatsapp storage on microSD card 2) out of 1GB RAM 800 MB is occupied by native apps 3) 11GB of 16 is occupied by operating… Read more
system and other default apps.
Decent basic phone, but struggles if too many apps are open. Performance become sluggish. This is as basic phone with no much expectations
Hi Siouxsam, we appreciate the time you've spent to… Read more
Good budget smartphone – Low specs are to be expected as this phone is under AUD250. I have one of these and they can sometimes be a bit slow but it is a good phone still. Great for a first phone as it is my first phone. Still, there could be a bigger bang for your buck, you just have to search for them. Show details · 1
Worst ever – This slow as a snail phone has managed to put me off Samsung forever. Sad slow excuse for a cheap nasty phone. I've always had a Samsung and for personal use I have a Note 3. The new J2 was to be a work phone. Far too slow and hopeless to cope. When upgrading my note 3 it will as sure as sh!t NOT be for a Samsung. Show details
We're sorry to hear this, Karen. However, we'd be happy… Read more
Decent solid cheap phone – I picked this phone up as a backup while my S7 was being fixed and it is a nice solid little phone. It has SD card capabilities so storage isn't an issue, it runs all the same android apps as my S7 (a little slower but still ok) and it is a nice sturdy little phone. For the cheap price, this is a great Samsung starter phone. Battery life has… Read more
started to diminish but I also use lots of battery packs which doesn't help. The camera is pretty poor quality however so don't think you'll be taking any nice photos with it.
Problems with phone – Have only had it for 6 months and am unable to download any apps as it keeps coming up with low on space. Havnt actually got any of my apps on it...
Hi Meg, your mobile device's storage seems to be low due… Read more
This phone is complete crap – I've had my j2 pro for just under a year and already it's shutting down while I'm using it glitching all the time which is highly frustrating when doing work or research always having to restart or pull the batteryout to start back up and it also says you can add a memory card but when I did it did not work none of my files pictures or music etc… Read more
would show up unless saved to the phone itself. Overall im highly dissatisfied with this phone would recommend picking another type.
Hi Billie- Jean, we're sorry to hear you are having this… Read more (+1 reply)
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Good value for money – It's a Samsung so it's good. The J2 Pro is my replacement to the S5. This phone does everything just as well as the S5 did. For me, it is g8 value, as smartphones are not cheaply repairable. The memory size is a bit light on, but for the price and quality if too good to pass up. Show details
Unhappy 6 months + 1 day and the LCD dies – Phone worked well, unsure what happened. Unhappy, almost cost of phone to repair. Treated carefully, looks like new. Liability changed from 'vendor' to 'consumer'. Reason: Impact damage to LCD, Repair Quote: $150.00 Notes: LCD replacement. Show details
We are very sorry to hear about your experience with us.… Read more
Good value for money. A little slow – Very good value phone. The LCD is very good for a phone this price. Apps can get a little slow though if too much is opened at once. Home button has started to feel a little worn even after a short period of ownership. Show details
Back keys and Recents Keys don't light up on this model – I just purchased this phone and when I set it up at home I realized there were no lights for the back keys and recents key near the menu button. So if you want these keys to light up they wont on this model. Otherwise its a good phone so far. Show details
Hi there, thank you for your feedback! If you experience… Read more
It does everything I need it to do – Great storage and quality but the camera needs to be way better..a good phone needs a perfect camera. If I put too much in my phone. It freezers or goes silly. An upgrade would be good. Show details
Garbage – Phone was great to start but Internet continually dropped out and would need a restart of the phone to start working. When the internet did work, it was very slow. Had the phone for about 6 months before one morning the battery went 50% to 10% in about 3 hours and wouldn't charge. I was told the battery was faulty by the local repair shop and told to go to samsung. Nope went and bought a new phone and will never use a samsung again. Show details
Hi Micholas, thank you for providing your open and honest… Read more
Failed within a month – I bought the Samsung J2 Pro on a recommendation of my local Telstra Shop. While I was initially please with the phone - clear display, impressive battery life, good volume through the speaker and the Bluetooth car kit - it was only a few weeks before the display started to flutter and have horizontal bands moving down the screen. I went into the… Read more
Telstra Shop only to be told that there was no stock availability from Samsung Australia so I had the choice of hanging onto the phone until stock became available or to accept a loner phone with no internet access - so no emails or mobile hotspot for my Ipad and laptop while travelling. Not happy as the phone is really Not Fit for Purpose and Samsung, by law, should be doing something more.
Hi Lyall, I'm sorry to hear that you are experiencing… Read more (+5 replies)
Good price Smart phone – The Samsung J2 Pro is my first ever Smart phone, after much research on the Reviews, including this Product Reviews Forum. What I like: 1) price is within $200 - for my limited budget. 2) Has removable battery which means cheaper maintenance long term. 3) An established brand name. Outcome: I am not disappointed, even though I needed to visit… Read more · 1
Samsung Clinic initially to get help to set it up. Great viewing for catch up TV and check email on the go. Happy with the purchase and the quality of the product.
Disappointing :( – Love it at first. Then it overheated in an air con car :( .... that was ok cooled it down... phone only bought 3 1/2 months ago through Telstra... now there's something wrong with the home key and the bloody stupid Google assistant keeps taking over any app in use and freezes me doing anything... turned the assistant off and it keeps telling me to… Read more
turn it on. Try the home key and it won't work...have never dropped it and it has protectors on it... yet the screen has now got a slight crack.... most disappointing phone yet... I only buy budget phones and I have never been so let down before...
That doesn't sound right, Allison. I'm very sorry to hear… Read more (+1 reply)
Find out how Samsung Galaxy J2 Pro compares to other Mobile Phones
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Rubbish – If I could give this phone a zero rating I would. The phone is now 6 months old and has been at Samsung for repair for more than a week after it died completely. Not long after purchasing it I had problems with the phone and requested a credit from Samsung to put towards a better Samsung phone, this was ignored, instead I received a very lengthy… Read more
email telling me how to fix my phone. The phone will overheat and cease to function and had to be revived in front of the air conditioning vent, mind you the phone overheated in an air conditioned car. The phone would randomly turn itself onto flight mode. Using it with Google maps through my car audio system the volume dropped so low it couldn't be heard, after following the instructions from the lengthy email that caused me to lose everything on the phone the volume returned to normal. Next after a couple of months the volume was so loud it would wake the dead. The best thing about this phone is the fact that at 6 months old it is now completely dead so I will probably end up with a new phone and guess what, it will never be a Samsung again. Samsung service is pathetic.
Phone call from Samsung 5 minutes after my review was published and apparently the description of… Read more (+3 replies)
Best Phone Ever – Love this phone it's a game changer just switched from Iphone and would never go back, user friendly, great camera and graphics, responsive pricing is reasonable, apps run well, it's fast and stylish Show details
Perfectly adequate low-budget android phone – The build quality is good, the screen nice and clear, the OS is nice and snappy and responsive. It just works. Very smooth experience. At this price level, a very acceptable phone. Show details
Not as good as it seems – Good price and same screen size as my old S5, but that's where it ends. Very fiddly to set up, not helped by the very small keyboard and microscopic indicators at the top of the screen. Procedures for adding apps, shortcuts etc very different to what I'm used to and annoying. Very frustrating trying to send text messages with tiny keys! I suppose you only get what you pay for, so I'm going to get something better! Show details
A decent phone for moderate user – Bought this phone through Mobileciti just after Christmas and love it! I am a moderate phone user and it works perfect for internet browsing, email checking, etc etc basic functions. Since I don't use it for watching videos online, I cannot say how well it perform on that function. However, it is a bit annoying that I have to create a Samsung… Read more
account, through which they want to personalise the phone function. To me this is very annoying since I am not addicted to my phone and only use it moderately for most common things.
Amazing phone at an amazing price – The phone is very resilient, I have dropped it multiple times and the screen doesn't even have a scratch. Sometimes the phone does bug out so I just reset it. I bought it unlocked for under $150 which I think is a realy good price. I can be slow however when you want to go from vertical to horizontal or vice versa especially when going from home… Read more
screen to a game. If your looking for a cheap phone from a well known brand that actually works look no further the Samsung galaxy j2 pro is just what you need.
Excellent low cost Mobile phone – I purchased a Samsung Galaxy J2 Pro (Prepaid) recently to replace my 4 year old Samsung Galaxy Core Prime as the old phone had a cracked screen and was starting to get slower responding to keystrokes, all up though it had been a good reliable Mobile. The Samsung Galaxy J2 are only low cost phone and in this case the best price was from the local… Read more
Telstra Shop.
It's understood the phone is locked to Telstra purchasing from them but I have had no problems with in the past.
The new Samsung Galaxy J2 Pro is an easy to use phone as a 64yo "old school" person and the bonus to my purchase the Telstra rep was able to download an App that transferred all my existing files and Apps to the new J2.
It took about 30 minutes to do but the wait was well worth it. At least I didn't need to purchase the Apps again and even my saved logins were transferred so no problem with remembering old passwords.
The Telstra staff were really helpful and even though busy were still good to deal with.
The new Galaxy J2 is very easy to use and there are no problems I can report.
All up a great Mobile (I'm using it now to enter this review). Recommended with 5/5 rating.
Ticks all the boxes – We bought two of these for our young teenagers, who mainly use the phones at home with our WiFi for music, YouTube, and Instagram, and for taking pictures and videos when they're out with friends. Of course, there's the added bonus that we can call them to find out where they are! The kids are very happy with the expandable memory, love the… Read more
front and back cameras, and say the screen is the perfect compromise between watchability and portability. (Ok, not their exact words - I'm interpreting pleased grunts here.)
We bought these phones from Officeworks for $200ea unlocked so that we can use a low budget prepaid yearly account with Amaysim.
Very happy!
4th samsung – I have had 2 Samsung phones in the past. Last one being the trend plus which is approx 5 years old and a real beauty. Still works but a bit slow searching and needing a bigger screen so needed to upgrade. I purchased 2 x j2 pros from telstra @ a special price of $129 ea. So far these phones are living up to the name. Easy to use. Great camera.… Read more · 1
For the every day phone for emails, calls, texting and Bluetoothing music to car it is a great phone for the price. So easy to navigate between apps and for searching, it is quicker than my iPad Air.
The battery is excellent as well and REPLACABLE. As I am rural the blue tick coverage impressive. A toughen glass protector and back cover a must. Can be slippery. Being afraid of getting use to a new phone I am very glad I made the purchase of another Samsung outright.
At $129 I must say it’s brilliant for that price. If looking for a basic phone give the j2 pro a thought.
Purchased from telstra shop south australia.
Always typo error – I like the camera and resolution. The screen id just enough for me.. it is easy to connect with other device like google mini. I can easily download apps. I'm not satisfied on the keyboard... it takes me time to send one sentence. You don't understand why the speaker is at the back of the phone. Show details
Sorry to hear that some of the design does not live up to… Read more
Great phone – We got this phone for work purposes after having some other phones. We have had no trouble with it at all. It is easy to read for my husband as its a nice big screen. The camera quality is very good we've printed some pics and they are fine. The screen display is also very good. The apps are running fine. Personal use is limited to you tube calls and messages though. Show details · 1
great value for money – we use these for work, and have also given them to our children, they are very good low cost phones that work well with all of the apps we need to use, as well they are a durable lightweight phone with a good size screen and a good camera. would recommend these for anyone looking for a reliable cheap phone with most of the functionality of much more expensive phones. Show details · 1
Best phone ever – Great camera Displays amazing, good sound quality expandable memory nice slim design Only downfall is it's easily broken screen is the first thing to watch out for dropped mine from a small height with case on! had a tiny white spot in screen. Woke up in the morning only quarter left the rest was black later that night I no longer could use the phone But yes I'm a sucker I just purchased another Show details · 2
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Hi there, we're really sorry to hear this has happened to… Read more (+1 reply)