Generous storage space
Great for gaming
Expensive - cheapest option costs $1, 849
Large screen size can be bothersome
Reviewer Photos & Videos
Dual Sim Samsung Galaxy Note 20 Ultra 5G
8 April 2021. Compared to the Samsung Note 8 or iPhone XR, this is a slightly larger phone - which is great to have more real estate to read emails! I connect the Note 20 to a UPERFECT X True Portable Monitor 13.3" Touchscreen which has a built keyboard and battery via USB-C cable. Samsung DEX works perfectly and I have access to the full screen, audio, touch screen and phone charging. Pair it with a bluetooth mouse and you have a laptop like experience.
Compared to the Hong Kong dual SIM version of the Note 20 Ultra 5G, the Australian vers...ion allows one eSIM and one physical SIM. If you are travelling to USA, you can use an Optus eSIM and a plan which allows unlimited calls from USA to Australia, unlimited calls to USA numbers and allows from from Australia to call your mobile number for the same price as if you were in Australia. The physical SIM slot can be used for a nano SIM eg T-Mobile giving you a lot of flexibility to travel - but only carrying one phone. There are two IMEI numbers - one for each SIM. The phone also supports WIFI calling and Texting - which is offered by T-Mobile. Useful when you are in an area which has poor signal strength, but you have good wifi signal. If you are travelling in USA, make sure you set the language to English (United States) and you may need to create another Google account. This is the workaround when I encountered an error when installing apps - saying the app is not available in your country. Many say use a VPN, this doesn't make sense if you are actually in the USA and trying to install the Walmart or Kroger app!
Purchased in December 2020 for $1,275.00.
Note20 Ultra review, the good, the bad.
The Note 20 Ultra is a fantastic phone to use with an overpowered camera. I have used the phone since release and here's what i have to say.
Samsung's Note 20 Ultra has extraordinarily terrible battery, barely lasting 8 hours with power saving mode on and no 5G. This is with moderate use and about 6 hours screen time. If you are someone who is in an office environment this doesn't pose an issue, however in more laborious jobs the Ultra may be too big, heavy and barely last the day. Alongside this, the device can get quite hot to the touch wit...h prolonged use, especially on the camera. The best part of the phone would be the gorgeous display and camera quality with extremely fast focusing. It is simple to use and has relatively good speeds. The pen included in the device as note devices usually do, is not entirely useful for me personally but does have its uses for the camera. Overall, the Note 20 Ultra is not the best value for money and i would consider which environments you will be in for the majority of your days as it heats up very quickly and is uncomfortable to hold.
Purchased in August 2020 at Telstra for $1,999.00.
Poor considering purchased top of the line
Am resetting the phone almost daily - constant drop outs, misreporting of incoming numbers, misreporting of out going number to clients, finger print verification loops ie approves then 10 seconds later if transaction not finished asks again - gets quicker and quicker until i have to reset phone. To date no help from Telstra whatsoever with 18 months to run on contract....Pixel was perfect why did i move?
Purchased in November 2020 at Telstra for $1,800.00.
This device is INCREDIBLE!! The features + storage + gorilla glass are amazing for anyone who is as clumsy as me lol
I have dropped my phone 5 times and no damages!
Purchased in August 2020 at Woolworths mobile.
The worst phone ever! (Comic book guy voice)
The Exynos chipset is lagging behind generations of the Snapdragon variant, the battery barely lasts a day, I still haven't been able to get wireless charging to work without pausing every 1%, nfc payments don't work half the time and this is only after an update, charging with a non Samsung wired charger will cause the keyboard not to work, google chrome still crashes occasionally, the battery will last about 2 hours in high performance mode or you're forced to use the phone at 70% power to save energy, its the end of the year and Samsung has ...still negated to fix these issues either because they can't or won't and Android 11 is still not released for the note 20 ultra 5g in Australia. First and last time I will buy any phone with the words samsung or Exynos.
Purchased in August 2020 at Vodafone for $1,999.00.
You’ve been robbed if you bought this
For more than 10 years I was a huge Samsung fan, also competed with my own children having iPhones. Upgraded to the Note20 ultra 5G 256 and paid $1999 and it was exactly the same as the S10. That’s okay, I guess, if you look from a point of 'what else can they really improve?’. However, it’s when you realise the price being the same around the globe, but in Aus they settled for the slower chipset. That’s what made my furious. Out of principal, sold it at a loss and got iPhone 12 pro max. Now I get it.
Purchased in August 2020 for $1,999.00.
Don't buy AU version, you will be disappointed
Bought on pre-order expecting great quality.
Thought, Samsung would have learned from the reviews of past 2 years pointing out the differences of performance/stability between snapdragon vs exynos. But no change.
Battery life - not as expected, can't last for a day
Camera - quality not as advertised. Got jerky HDR videos with video stabilization on. Zoom quality not good.
Heat - it easily gets hot if you continuously use for 10 mins. Cannot use without a case.
Price depreciation - Fast depreciation of value than an iphone.
Cost - Expensive in AU.
Suggestion, do not buy. If you want to invest AUD 1800, go for something else or something better at lower price.
Purchased in August 2020 at Samsung Online store for $1,529.00.
Second time not so lucky
Since having to change phone from the S20 Ultra Plus (Which has more defects than one could poke a stick at) I was transferred to the Note 20 Ultra. This has been average to say the least, with similar defects occurring that I had seen with the S20 I owned. I have had the note 20 for a little over 2 months now and the following has started to occur:
The camera will not work on 1x through to 5x zoom, I have read literally every forum on how to fix this and have done the software update through to resetting the actual camera via the settings. Thi...
Purchased in October 2020 at Telstra Retail Store for $1,800.00.
Absolute rubbish for a Flagship
Battery life is dismal. Barely get 1 day and I'm not a high end user. Dropped from 71% to 15% on standby over course if 6 hours. Checked battery settings and nothing is cau a drain as far as the phone is concerned.
The camera.... Wow, where do I start. It's cr@p! Won't focus properly... And eventually when and if it focuses... It drops in and out ever couple of seconds. It's like using glad wrap as a condom... After you shoot you're only just hoping for the best possible outcome.
There is no possible way of getting a close up shot of anything...
Purchased in November 2020 at Telstra Retail Store for $1,800.00.
The worst Customer Service ever!!!
Bought the phone online during promotion of free Samsung care+. Added the phone and care+ to cart and proceeded to pay and checkout. Upon completion of purchase, receipt didn't show care+ added. Followed up with customer service multiple times (multiple emails, average 1hour + on wait times, unkept promises of 'getting back to you') only to be told to purchase separately as it's wasn't added on the receipt. I am 200% sure that it was added and I only followed up with them as I found it odd that it wasn't on the receipt.
Samsung, your customer ...service is the worst! I shouldn't have to spend 3-4 weeks waiting and following up with customer service on my enquiries! And then only to have been met with deaf ears and an email with no return contact details to just tell me to go and buy! The company is promoted as a 'global' company but I have never ever seen terrible and rude service. Never ever will I ever buy anything Samsung again and I will never ever recommend it to anyone.
Purchased in November 2020.
Was this an upgrade! Dont think so..
Really disappointed. Had the Samsung Note 8 for 3 years and absolutely loved it. Decided to fork out the $2,000 for the Note 20 Ultra, its going to better, right!.. Wrong!!.. The Note 20 is erratic, slow, sometimes it Just Stops Responding and really not very nice to use because of this. The 'other half' has an OPPO, we were holidaying in Margaret River, I had not Phone or Data available, lucky the old OPPO did (and yes, we both use the same provider). Sill considering going back to my Note 8.
Purchased in September 2020 at Telstra Retail Store for $2,000.00.
- Galaxy Note20 Ultra 256GB (5G) (2020)
- Verified purchase
Good, but not perfect.
So this is a great phone, there is no doubt about that, Most phones nowadays are fine, they're all good enough. The parts where this phone stands out are what is important here.
The S-Pen; It's pretty good, very useful for jotting down notes and some quick scribbling, I wouldn't recommend it for artists thinking of using it for digital artwork, the pen is too small to really be held normally, you feel like you're holding a chopstick rather than a pen.
The display is gorgeous, very vibrant, crisp and clear, colours pop out amazingly, thanks ...to the AMOLED display, it is 1440p and 120z, sadly, however, it is not both, you can only choose between 1080p with 120hz, or 1440p with 60hz, Personally, I prefer 1080p at 120hz as I prioritize smoothness over resolution, and honestly, it doesn't even look that different. The battery life is okay, it's not amazing by any means, usually, if I use my phone every day, it gets to about 10% by the time I get to bed at around 11 PM, so as previously stated, it's not excellent, but it'll do. It does make me wonder about battery degradation over time, however, which would compromise its longevity. Keep in mind, this is me using it with the 120hz mode on, so your battery life might be a lot better with that turned off. The build quality is top-notch, nothing beats it honestly, I feel like I'm holding a very premium piece of equipment and it's fantastic, Although, without a case, the corners do sometimes feel like they're digging into the palms of my hand when I hold it horizontally for watching videos. Thankfully a case does solve that, but it is a bit disappointing to see that. It is a bit big for my liking, but not too large that it'd be offputting for me, it still fits in my pocket just fine, although when seated at a desk, it will occasionally fall out of my pocket, and when situated at my desk on my phone stand, it is just tall enough to block a small part of the lower part of my monitor, but that's not the phone's fault.
Purchased in August 2020 at Samsung Online store for $1,799.00.
makes you feel as though youve been ripped off.
Been a samsung user for a long time. thought id Update My S10 Plus and unfortuantly Purchased The note 20 Ultra 512GB Exynos Version as the Snapdragon version is not available in Australia. Over priced at almost $1900 AU, The phone screen is excellent with great viewing angles but thats about it everything else about the Note 20 Ultra is a let down and doesnt feel like a flagship phone it actually feels cheap and makes you feel as though youve been ripped off. The exynos version runs very hot the battery lasts about 6/8 hours with regular use...the camera's are ok but nothing great its another thing that will make you feel ripped off, youll tell yourself they arent so bad but you know better. The biggest issues with the Note 20 Ultra seems to be Exynos its a disappointment that causes quality, software and hardware problems. The Snap Dragon version would be the Better Option. I wouldnt Recommend buying exynos or the note 20 ultra as there are better phones on the market, its actually a gimmick. Returned phone for a full refund within a week and purchased a P30 pro, which im very happy with and the camera quality is exceptional. Samsung phones are not worth the price and i believe are actually getting worse and not better due to being exynos and far too expensive. Will not purchase a samsung phone in the future. will stick with what i have. good luck.
Purchased in October 2020 for $1,900.00.
Great phone thats let down by excessive heat and glitches even after update
I am a business power user so at most i get about 5-6 hours out of the phone which is adequate but at least it charges up quickly. Excessive heat is very annoying.
Also when talking on the phone you need the volume at maximum to hear the other party, they sound distant.
Will not make a notification sound when receiving texts regardless of settings.
Dissapointed as the above issues spoil a good phone. Love the Dex connection and direct computer connection.
Build quality not as good as the S10....
Purchased in November 2020 at Vodafone.
Perfect phone for Tech Enthusiast
The phone is great and build of the phone is first class.
The OLED screen is amazing and 120 htz refresh rate makes everything smoother. I have been using the phone since it's launch in August and have no complains. I worried about the processor and Battery initially but after 1 week or so phone learnt my pattern of usage. Overall amaizing phone.
Purchased in August 2020 at Samsung Online store for $2,000.00.
- Galaxy Note20 Ultra 256GB (5G) (2020)
- Verified purchase
Great phone overall except for network issues (from the phone side) and battery.
Firstly, the phone itself works great. I have no complaints about the processor, speed, display, audio, or anything about the phone, other than the battery. It is heavy on battery use and gets noticeably warm when being used, even doing not very processor-intensive things. I can cope with this as it does have fast charging, and I don't usually drain the battery before coming home, but when I get to travel again after COVID I will bring my older phone, which could last all day even sharing a mobile data connection over a WiFi hotspot.
Anyway, m...y main issue is network-related (but it's the phone's fault, not the network's). I am on Vodafone and my signal at home is marginal. It's useable outside but not inside the house, so the phone will eventually roam onto Optus, which is normal. However, more often than not, the phone doesn't want to quickly switch back to Vodafone when I drive into town. If I want to use the phone for any data I have to manually search for networks and switch it back to Vodafone, otherwise I am stuck on roaming 3G (as Optus only allows roaming on 3G for Vodafone customers). The other issue is that when it does switch back to Vodafone, either manually or by itself, it doesn't connect on 4G, only 3G. In fact, when the phone is not switching over back to Vodafone by itself, when I search manually for networks, it only ever finds Vodafone 3G, not 4G, even though it finds Optus 4G and 3G and Telstra 4G and 3G, and even though it is in an area of clear signal. It takes a radio reset to get 4G happening in these cases, either by changing the network type (e.g. switching to 3G only, and then back to 4G/3G mode), or by turning on flight mode, and then turning it off again. Then it "magically" finds Vodafone 4G. This is something I have reported to Samsung, and the phone sent system information, but Samsung seems unable or unwilling to investigate this further. I'm sure it's a simple software/firmware issue which could be solved with an update (like a previous Samsung phone I had, the Note 1, which would not switch back to 3G after being on a call which went down to 2G, which was fixed one day with a system update), but it will take effort for Samsung to find it. They couldn't really diagnose the issue with the system information which was sent automatically by my phone, but weren't interested in finding out more. Considering how much we pay for these phones, that is unacceptable. A phone worth close to $2000 should, in my opinion, work perfectly. I have had a much cheaper phone (an Oppo) switch very quickly back to Vodafone as soon as I drove down the road, and never had an issue with 4G/3G. For a phone in this price range I expect not to have issues like this, and if I do, I expect them to be investigated, diagnosed and fixed in a future update. So overall, great phone, but Samsung need to tidy up a few system bugs.
Purchased in September 2020 at Vodafone for $1,909.00.
- Galaxy Note20 Ultra 256GB (5G) (2020)
- Verified purchase
The Worst Phone
- I have been using mobile phones since the 1980s, the Siemens then the brick
- on 22 Sep I bought a galaxy note 20 ultra
this is the worst thing I have done for the following reasons:
- wake up in the morning and the phone resets itself.
- after changing a few personals like wallpaper, ring tone .... etc again in the morning it will go back to factory settings
and so on and so forth
I contacted the 1300 customer support and asked to first do a data resetting then factory resetting and nothing worked my case number 821 540 1831
finally, Samsung decided that I should get back repaired
Purchased in September 2020 at Harvey Norman for $2,588.00.
This phone is incredible, especially the camera(s). Customer service was lacking severely, at first.
The phone is just incredible! The camera(s) on it, beyond incredibly good.
Some accessories I ordered went missing in the first week and it too over a week to get in contact with customer service and then they even had trouble finding these items, even though I ordered through my Samsung account.
Some of Samsung's customer service channels were really bad... because it was almost impossible to get in contact with any person. Finally, after a week or more, I got some good customer service.
The Galaxy Buds Live Bluetooth headphone earbuds too well over a month to arrive.
But I'm so happy with the phone, it's all been worth it!
Purchased in August 2020 for $2,300.00.
- Galaxy Note20 Ultra (2020)
- Verified purchase
Bite bulky and heavy
I bought note 20 ultra 5g I feel it bit bulky and heavy can't really use with hand that's what I feel over all its ok but i think note 10 is better then this.
Review collected in partnership with Samsung
Perfect phone.... apart from the CPU.
I purchased the Samsung Galaxy Note 20 Ultra 4G 256GB version in black from the Samsung store online.
My model included the phone with the S Pen as well as a USB C to C cable, a 25W charging Brick, AKG USB C Headphones with extra tips and some documentation for everything.
I upgraded from a Samsung Galaxy S7 Edge 32GB and loved the increase in storage immediately, finally being able to install all of my apps freely.
The phone feels great in the hand, its not too heavy and I would say the screen is the perfect size - I would not go any larger ...than this. It's pretty speedy and has lot's of cool features to play with, the S Pen is surprisingly useful but I would atill still prefer a headphone jack in it's place. The screen is massive, this phone essentially requires 2 hands to use comfortably, videos look amazing on this display though.
Purchased in August 2020 at Samsung Online store for $1,479.20.
Questions & Answers
Did anyone Pre-Order their phone?.. Has anyone received their Earbuds yet?.. 1 Month and still waiting!.
I preordered and it came with the AKG earphones in the box, other countries are different from what I hear.
I pre-ordered my $2,000 phone, followed the redemption process and still not received notification that the earbuds are on the way. Becoming increasingly disappointed. Oh! In WA (Australia).
Hi there, we hope your Note20 is treating you well! As for the redemption offer, eligible claimants should allow at least thirty (30) days for delivery of the Gift from the date they receive notification from Samsung that they have submitted an Eligible Claim. Samsung will use reasonable endeavours to deliver the Gift within 30 days from the date notification is received.
Promotions support - Email: firstname.lastname@example.org
Phone: 1300 362 603 (Option 5)
As Samsung markets them, here are some of the impressive features in the Galaxy Note 20 Ultra that may make you covet this phone, despite its dear price:
- There’s an impressive inclusion of cameras here, particularly with the 12MP periscope telephoto and 12MP Ultrawide cameras, which add finesse and accuracy for optical zoom and to clearly capture more background, respectively.
- If you’re not a fan of seeing that old familiar message ‘Insufficient storage space,’ you certainly won’t have to worry about that with the Note20 Ultra - this phone features 256GB of built-in storage, and up to 1TV of expandable storage space via a microSD card.
- Super-fast charging gives you 50% of battery in 30 minutes, which is convenient when you have to rush out the door. Wireless charging and Wireless PowerShare are added features - with PowerShare allowing you to charge other devices such a Galaxy smart watch, using the back of your phone
- With its large, phablet-like size (available in a 6.7-inch or 6.9-inch screen), Samsung also markets the Note 20 Ultra as a great phone for mobile gaming. This is helped along by its ability to stream Xbox games, a 120Hz display refresh rate, the sizable and enduring 4,500 mAh battery, and 5G network connectivity available for the two pricier options.
- Other inclusions that may go some way in justifying the premium price point for the S20 Note Ultra include: 8K video, Dolby Atmos sound, water resistance up to 1.5 metres of water and when immersed for up to 30 minutes. The signature inclusion of the Samsung Galaxy Note Series - the stylus ‘S Pen’ - is also included, and is new and improved compared to previous versions.
What reviewers really thought of the S20 Note Ultra:
While the Samsung S20 Note Ultra is equipped with a host of impressive features, the majority opinion of reviewers was that Samsung did not deliver when it came to how this phone performed on a practical, day-to-day level.
Reviewers described its underwhelming performance, citing poor battery life, average cameras and the inclusion of the Exynos 990 for Australian phone models - which they considered a cheaper, less powerful version of the Snapdragon chipset used overseas. One reviewer shared the sentiment of others with an aptly titled review 'Makes you feel as though you've been ripped off.' A few devoted Samsung users even professed to switching to using an iPhone after their less-than-impressive experience with the Galaxy Note 20 Ultra.
|Category||Mobile Phones||Mobile Phones||Mobile Phones|
|Features||Expandable Storage, Stereo Speakers, Stylus (Included), Waterproof and Wireless Charging||5G Network Compatible, Expandable Storage, Stereo Speakers, Stylus (Included), Waterproof and Wireless Charging||5G Network Compatible, Expandable Storage, Stereo Speakers, Stylus (Included), Waterproof and Wireless Charging|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
|Weight||208 g||208 g||208 g|
|Colour / Finish||Mystic Bronze, Mystic White or Mystic Black||Mystic Bronze, Mystic White or Mystic Black||Mystic Black|
|Dimensions||164.8 x 77.2 x 8.1 mm||164.8 x 77.2 x 8.1 mm||164.8 x 77.2 x 8.1 mm|
|Pixel Density||496 ppi||496 ppi||496 ppi|
|Screen Resolution||1440 x 3088 pixels||1440 x 3088 pixels||1440 x 3088 pixels|
|Battery Size||4,500 mAh||4,500 mAh||4,500 mAh|
|Internal Storage||256 GB||256 GB||512 GB|
|Memory (RAM)||8 GB||12 GB||12 GB|
|Max Video Resolution||2160p (Ultra HD, 4K)||2160p (Ultra HD, 4K)||2160p (Ultra HD, 4K)|
|Rear Camera(s)||108MP Wide, 12MP Periscope Telephoto, 12MP Ultrawide||108MP Wide, 12MP Periscope Telephoto, 12MP Ultrawide||108MP Wide, 12MP Periscope Telephoto, 12MP Ultrawide|
|Front Camera(s)||10MP Wide||10MP Wide||10MP Wide|
|Release date||Aug 2020||Aug 2020||Aug 2020|
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