Samsung Galaxy Note20 Ultra (2020)

Great....When It Works – When it works it is great but that is not often. After about seven months the entire display died and service took a week. Six weeks ago a dreadful screeching noise was heard by the other person when i used the speaker phone. Put on a "Voice of Concern" to Samsung who said no fault was found and phone was fine. Said yo ho onto Samsung Members for… Read more

a solution!!! Put phone in for service again. Tech no idea what was causing problem but ordered lots of parts. Three days later get it back and it is still making noise. Back in for a 4th service in 15 months!! So far it is working but I am just waiting for the next problem. Complaining to Samsung is a waste of time! It could not give a flying whoopee!! Will think twice about buying another Samsung phone!!

Switching off constantly – Worst mobile phone I have ever purchased. Switches off several times a day - without any warning, have to literally put in my pin code to restart again, and yes have updated weekly!. Have missed so many important calls, appointments messages! - waste of money. Do Not Purchase. Disappointed is an understatement. Show details

Probably avoid samsung phone in the future – Bought just 9 months ago and one day the screen just suddenly turned all black, none of any buttons works. I had to send it back and lost all my data in the phone... If you are using samsung phone, better backup your data daily. Otherwise you are gonna lose it all of the sudden. Show details

Solid performer – I have owned a number of versions of the galaxy note. There are a couple of things I dont like about this version. The screen finger sensor is not as responsive and can be difficult to get a read. Camera quality is great, especially when using pro or some of the preset modes such as food. No other issues for me. Show details

For the money I'm less than satisfied – Paid $1774 for this mobile and I can genuinely attest that my $499 Motorola, Moto G 5G+ is superior in just about every way. The volume while using the speaker phone function is so low it's almost unusable unless you're in a silent environment. The camera, which does take very high definition, crystal HD photos is very slow to actually take… Read more

the photo once you've pressed the button, making it pretty much useless for action shots.

The embedded finger print reader is slow and unreliable to the point of reverting back to pin login method.

Both of my phone's run Android 11. The swipe gestures on the Note 20 seem very hit and miss. Getting my moto to do as I ask via swipe gesture is pretty much 100% accurate. The note 20 however is probably less than 40% success which for a phone of this value is frustrating.

I purchased the Note 20 Ultra as a tax write-off for my business. If it was a personal buy I would have tried to return it or would have on-sold it.

Like many other users, NFC payment simply doesn't work, I've tried both Samsung and Google pay and all I ever get is an error of the EFTPOS machine, something like contact error 34 or similar.

On the positive, battery life is reasonable for such a large screen. The build quality looks and feels like a premium device should and the screen definition is again very good.

However, for the cost, it's definitely not worth the investment given my personal Moto G is better overall for less than a 3rd the cost of the Note 20 ultra.

UPDATE AFTER A MONTH OF USE: This is genuinely the worst mobile I've ever used. As above the embedded finger print scanner is completely pointless, never works. It literally has 1 bar of service in 3,4 or 5G. NFC payments simply don't work. $1700 wasted.

Dual Sim Samsung Galaxy Note 20 Ultra 5G – 8 April 2021. Compared to the Samsung Note 8 or iPhone XR, this is a slightly larger phone - which is great to have more real estate to read emails! I connect the Note 20 to a UPERFECT X True Portable Monitor 13.3" Touchscreen which has a built keyboard and battery via USB-C cable. Samsung DEX works perfectly and I have access to the full… Read more

screen, audio, touch screen and phone charging. Pair it with a bluetooth mouse and you have a laptop like experience.

Compared to the Hong Kong dual SIM version of the Note 20 Ultra 5G, the Australian version allows one eSIM and one physical SIM. If you are travelling to USA, you can use an Optus eSIM and a plan which allows unlimited calls from USA to Australia, unlimited calls to USA numbers and allows from from Australia to call your mobile number for the same price as if you were in Australia. The physical SIM slot can be used for a nano SIM eg T-Mobile giving you a lot of flexibility to travel - but only carrying one phone. There are two IMEI numbers - one for each SIM.

The phone also supports WIFI calling and Texting - which is offered by T-Mobile. Useful when you are in an area which has poor signal strength, but you have good wifi signal.

If you are travelling in USA, make sure you set the language to English (United States) and you may need to create another Google account. This is the workaround when I encountered an error when installing apps - saying the app is not available in your country. Many say use a VPN, this doesn't make sense if you are actually in the USA and trying to install the Walmart or Kroger app!

Note20 Ultra review, the good, the bad – The Note 20 Ultra is a fantastic phone to use with an overpowered camera. I have used the phone since release and here's what i have to say. Samsung's Note 20 Ultra has extraordinarily terrible battery, barely lasting 8 hours with power saving mode on and no 5G. This is with moderate use and about 6 hours screen time. If you are someone who is… Read more

in an office environment this doesn't pose an issue, however in more laborious jobs the Ultra may be too big, heavy and barely last the day. Alongside this, the device can get quite hot to the touch with prolonged use, especially on the camera.

The best part of the phone would be the gorgeous display and camera quality with extremely fast focusing. It is simple to use and has relatively good speeds. The pen included in the device as note devices usually do, is not entirely useful for me personally but does have its uses for the camera.

Overall, the Note 20 Ultra is not the best value for money and i would consider which environments you will be in for the majority of your days as it heats up very quickly and is uncomfortable to hold.

Poor considering purchased top of the line – Am resetting the phone almost daily - constant drop outs, misreporting of incoming numbers, misreporting of out going number to clients, finger print verification loops ie approves then 10 seconds later if transaction not finished asks again - gets quicker and quicker until i have to reset phone. To date no help from Telstra whatsoever with 18 months to run on contract....Pixel was perfect why did i move? Show details

Don't buy AU version, you will be disappointed – Bought on pre-order expecting great quality. Thought, Samsung would have learned from the reviews of past 2 years pointing out the differences of performance/stability between snapdragon vs exynos. But no change. Battery life - not as expected, can't last for a day Camera - quality not as advertised. Got jerky HDR videos with video… Read more

stabilization on. Zoom quality not good. Heat - it easily gets hot if you continuously use for 10 mins. Cannot use without a case. Price depreciation - Fast depreciation of value than an iphone. Cost - Expensive in AU.

Suggestion, do not buy. If you want to invest AUD 1800, go for something else or something better at lower price.

Absolute rubbish for a Flagship – Battery life is dismal. Barely get 1 day and I'm not a high end user. Dropped from 71% to 15% on standby over course if 6 hours. Checked battery settings and nothing is cau a drain as far as the phone is concerned. The camera.... Wow, where do I start. It's cr@p! Won't focus properly... And eventually when and if it focuses... It drops in and… Read more

out ever couple of seconds. It's like using glad wrap as a condom... After you shoot you're only just hoping for the best possible outcome. There is no possible way of getting a close up shot of anything, I read somewhere that this is because there is no macro lens. So the only way to accomplish this is stand back and zoom in. This means you can't use the flash. Duh Samsuck! The fingerprint scanner is just painful. Works 50% of the time even after registering and re-registering my print time and time again. The edge part is way too touchy... If you have no cover just the slightest touch from holding the phone in your hand, from either your palm or bit of your finger sets of this dumb alert which renders the phone unusable until you dismiss the alert. Turning this useless feature off helps, but still on a lot of occasions the slight touch will take focus off what you are typing....causing frustration for the user. The only good thing I can say about this phone is the 120 hertz screen is nice..... But the apple has that. So buy an apple.

Was this an upgrade! Dont think so – Really disappointed. Had the Samsung Note 8 for 3 years and absolutely loved it. Decided to fork out the $2,000 for the Note 20 Ultra, its going to better, right!.. Wrong!!.. The Note 20 is erratic, slow, sometimes it Just Stops Responding and really not very nice to use because of this. The 'other half' has an OPPO, we were holidaying in Margaret… Read more

River, I had not Phone or Data available, lucky the old OPPO did (and yes, we both use the same provider). Sill considering going back to my Note 8.

Good, but not perfect – So this is a great phone, there is no doubt about that, Most phones nowadays are fine, they're all good enough. The parts where this phone stands out are what is important here. The S-Pen; It's pretty good, very useful for jotting down notes and some quick scribbling, I wouldn't recommend it for artists thinking of using it for digital artwork,… Read more

the pen is too small to really be held normally, you feel like you're holding a chopstick rather than a pen.

The display is gorgeous, very vibrant, crisp and clear, colours pop out amazingly, thanks to the AMOLED display, it is 1440p and 120z, sadly, however, it is not both, you can only choose between 1080p with 120hz, or 1440p with 60hz, Personally, I prefer 1080p at 120hz as I prioritize smoothness over resolution, and honestly, it doesn't even look that different.

The battery life is okay, it's not amazing by any means, usually, if I use my phone every day, it gets to about 10% by the time I get to bed at around 11 PM, so as previously stated, it's not excellent, but it'll do. It does make me wonder about battery degradation over time, however, which would compromise its longevity. Keep in mind, this is me using it with the 120hz mode on, so your battery life might be a lot better with that turned off.

The build quality is top-notch, nothing beats it honestly, I feel like I'm holding a very premium piece of equipment and it's fantastic, Although, without a case, the corners do sometimes feel like they're digging into the palms of my hand when I hold it horizontally for watching videos. Thankfully a case does solve that, but it is a bit disappointing to see that. It is a bit big for my liking, but not too large that it'd be offputting for me, it still fits in my pocket just fine, although when seated at a desk, it will occasionally fall out of my pocket, and when situated at my desk on my phone stand, it is just tall enough to block a small part of the lower part of my monitor, but that's not the phone's fault.

Performance is unparalleled, honestly, pretty much every single game runs on this phone just fine, it glides through apps like it's a hot knife through butter, and everything just runs perfectly. Never any hiccups, lags or stutters at all. I can't complain about the performance. Keep in mind, I am using the Exynos variant of the phone, however, I have heard that in terms of performance, it isn't really affected between Exynos and Snapdragon, only battery life from what I've heard.

The Camera is stunning. Every single photo I have taken with this phone has come out amazing, I will warn you however if you take a photo on the 108 Megapixel mode, most sites will not allow you to upload those images to it, as the file size is simply too big, I suspect that the phone is actually taking the photos and not processing them at all, leaving them in the RAW file format until you actually attempt to upload it. This can cause some issues with certain programs, so I recommend you just use the regular resolution for taking photos and sending them to your friends. For that though, it is amazing and does the job beautifully.

Overall; it's a great phone, the best phone Samsung has made yet, but for this price, I would possibly look into alternatives that are a lot cheaper, such as the iPhone 12 or the Google Pixel 5, unless you really care about the camera quality and the S-Pen.

makes you feel as though youve been ripped off – Been a samsung user for a long time. thought id Update My S10 Plus and unfortuantly Purchased The note 20 Ultra 512GB Exynos Version as the Snapdragon version is not available in Australia. Over priced at almost $1900 AU, The phone screen is excellent with great viewing angles but thats about it everything else about the Note 20 Ultra is a let… Read more

down and doesnt feel like a flagship phone it actually feels cheap and makes you feel as though youve been ripped off. The exynos version runs very hot the battery lasts about 6/8 hours with regular use the camera's are ok but nothing great its another thing that will make you feel ripped off, youll tell yourself they arent so bad but you know better. The biggest issues with the Note 20 Ultra seems to be Exynos its a disappointment that causes quality, software and hardware problems. The Snap Dragon version would be the Better Option. I wouldnt Recommend buying exynos or the note 20 ultra as there are better phones on the market, its actually a gimmick.

Returned phone for a full refund within a week and purchased a P30 pro, which im very happy with and the camera quality is exceptional. Samsung phones are not worth the price and i believe are actually getting worse and not better due to being exynos and far too expensive. Will not purchase a samsung phone in the future. will stick with what i have. good luck.

Great phone thats let down by excessive heat and glitches even after update – I am a business power user so at most i get about 5-6 hours out of the phone which is adequate but at least it charges up quickly. Excessive heat is very annoying. Also when talking on the phone you need the volume at maximum to hear the other party, they sound distant. Will not make a notification sound when receiving texts regardless of… Read more

settings. Dissapointed as the above issues spoil a good phone. Love the Dex connection and direct computer connection. Build quality not as good as the S10....

Great phone overall except for network issues (from the phone side) and battery – Firstly, the phone itself works great. I have no complaints about the processor, speed, display, audio, or anything about the phone, other than the battery. It is heavy on battery use and gets noticeably warm when being used, even doing not very processor-intensive things. I can cope with this as it does have fast charging, and I don't usually… Read more

drain the battery before coming home, but when I get to travel again after COVID I will bring my older phone, which could last all day even sharing a mobile data connection over a WiFi hotspot.

Anyway, my main issue is network-related (but it's the phone's fault, not the network's). I am on Vodafone and my signal at home is marginal. It's useable outside but not inside the house, so the phone will eventually roam onto Optus, which is normal. However, more often than not, the phone doesn't want to quickly switch back to Vodafone when I drive into town. If I want to use the phone for any data I have to manually search for networks and switch it back to Vodafone, otherwise I am stuck on roaming 3G (as Optus only allows roaming on 3G for Vodafone customers). The other issue is that when it does switch back to Vodafone, either manually or by itself, it doesn't connect on 4G, only 3G. In fact, when the phone is not switching over back to Vodafone by itself, when I search manually for networks, it only ever finds Vodafone 3G, not 4G, even though it finds Optus 4G and 3G and Telstra 4G and 3G, and even though it is in an area of clear signal. It takes a radio reset to get 4G happening in these cases, either by changing the network type (e.g. switching to 3G only, and then back to 4G/3G mode), or by turning on flight mode, and then turning it off again. Then it "magically" finds Vodafone 4G.

This is something I have reported to Samsung, and the phone sent system information, but Samsung seems unable or unwilling to investigate this further. I'm sure it's a simple software/firmware issue which could be solved with an update (like a previous Samsung phone I had, the Note 1, which would not switch back to 3G after being on a call which went down to 2G, which was fixed one day with a system update), but it will take effort for Samsung to find it. They couldn't really diagnose the issue with the system information which was sent automatically by my phone, but weren't interested in finding out more. Considering how much we pay for these phones, that is unacceptable. A phone worth close to $2000 should, in my opinion, work perfectly. I have had a much cheaper phone (an Oppo) switch very quickly back to Vodafone as soon as I drove down the road, and never had an issue with 4G/3G. For a phone in this price range I expect not to have issues like this, and if I do, I expect them to be investigated, diagnosed and fixed in a future update.

So overall, great phone, but Samsung need to tidy up a few system bugs.

The Worst Phone – - I have been using mobile phones since the 1980s, the Siemens then the brick - on 22 Sep I bought a galaxy note 20 ultra this is the worst thing I have done for the following reasons: - wake up in the morning and the phone resets itself. - after changing a few personals like wallpaper, ring tone .... etc again in the morning it will go back to… Read more

factory settings and so on and so forth

I contacted the 1300 customer support and asked to first do a data resetting then factory resetting and nothing worked my case number 821 540 1831 finally, Samsung decided that I should get back repaired

NOW am HEART PATIENT, I can not live without my phone

WHY do I have a buy a new phone and get it repaired after 2 weeks from purchase date unless it is refurbished stuff

the only solution I will accept is refund or replacement.

Perfect phone.... apart from the CPU – I purchased the Samsung Galaxy Note 20 Ultra 4G 256GB version in black from the Samsung store online. My model included the phone with the S Pen as well as a USB C to C cable, a 25W charging Brick, AKG USB C Headphones with extra tips and some documentation for everything. I upgraded from a Samsung Galaxy S7 Edge 32GB and loved the increase in… Read more

storage immediately, finally being able to install all of my apps freely.

The phone feels great in the hand, its not too heavy and I would say the screen is the perfect size - I would not go any larger than this.

It's pretty speedy and has lot's of cool features to play with, the S Pen is surprisingly useful but I would atill still prefer a headphone jack in it's place. The screen is massive, this phone essentially requires 2 hands to use comfortably, videos look amazing on this display though.

Speakers are awesome too, with Dolby Atmos enabled they sound incredible.

120Hz makes for a very smooth experience but it's very overrated, not something I consider super important after trying it.

The battery is really underwhelming, I struggle to get 6 hours of screen on time with basic web browsing and quarter brightness, honestly worse than my last phone.

Fingerprint sensor works pretty well, hardly have issues unlocking (aside from the totally random forced password entry).

The battery is probably the worst part about the phone, this is most likely because of the Exynls CPU. I'm from Australia so unfortunately the only model available contains the Samsung Exynos CPU rather than the latest Snapdragon 865+. The CPU is the biggest let down of the device, for the price of this phone I'd expect the best of the best. Samsung has made different models for different parts of the world, all of which have the same price tag, the Exynos CPU is inferior in basically every way with worse performance and battery life. This is the only thing stopping me from rating this device 5 stars, its created much confusion for customers and angered people who weren't aware of the differences before purchasing.

Poor performance for a 2k device – Bullet points: 1- very poor Battery life, I'm talking 3 to 4 hours as average with the highest of 4:30 >> no gaming whatsoever 2- if you wanna game on your device, don't get this Aussie version, dropped frames and frequent hangs in different play settings all of this thanks to the inferior Mali GPU. And i don't have to say that you will need… Read more

another charge for your Battery. 3- Software not optimised correctly. When i go to sleep on 100% Battery i wake up with up to 20% drain, and I'm using optimised settings 4- shutter lag is present, so don't expect any quick shots to be taken

2k device you Said! I removed my Sim card to my 2019 OnePlus phone as its miles better than this

Never again Samsung!