Review your last buy on ProductReview.com.au
Samsung Galaxy S9 (2018) has been discontinued. See the Best Mobile Phones.
6Samsung Galaxy S9

Samsung Galaxy S9 (2018)

 Verified
6Samsung Galaxy S9
3.9

177 reviews

Positive vs Negative
72%11%17%
Value for Money
3.8
Ease of Use
4.3
Software
4.0
Battery Life
3.8
Camera Quality
4.3
Hardware
4.2
Jack Mehoff
Jack Mehoff26 posts
  64GB

The Best Smartphone So Far – This smartphone is the best one I have ever tried. The camera quality is above all others in the smartphone world. It takes crisp videos as well. The speed of the processor is amazing. Expandable memory means we never run out of space. Would highly recommend this smartphone to everyone looking for the best in technology Show details ·  1

Craig D.
Craig D.QLD3 posts
  64GB
Value for Money
Ease of Use
Performance

About as waterproof as tissue paper – Phone bragged about being water resistant to 1.5m for 30 minutes. I accidently submerged the phone in around 5cm of water for about 60 seconds. When I removed the phone, it was completely dead. When I opened the sim bay to remove the SIM and Micro SD card, it was clear a lot of water had got it. Do not trust Samsung when it comes to being waterproof. Lost my contacts, photos etc. Thanks Samsung. Show details

Samsung
Samsung    

Hey Craig, We're sorry to hear you've had this kind of… Read more

Reviews with attachments

  • Thumbnail
Joy C
Joy CNSW6 posts
  Verified 64GB

Amazing camera quality but battery could be better – As a flagship phone goes, everything is pretty standard. Speed is fast, touch is sensitive, interface is intuitive. I take a lot of photos and while there is no "portrait mode", the "selective focus" does a good job of creating the bokeh effect. Where the S9 really stands out is the low light photography. I can take sharp photos with accurate… Read more ·  1

white balance in dimly lit restaurants using the auto settings (attached photo taken at night and in the rain). The biggest downside is that even on a normal workday where I don't make extensive use of my phone, the battery only lasts one day on optimised mode.

Positive reviews

Scott P.
Scott P.SA2 posts
  64GB

Easy to use – Its a good phone overall, but after a while the battery life gets worse. At a point now where I need to charge at least twice per day. No really using heaps it just seems to drain battery everytime you use an app or look at news etc. I think it's better battery than iPhone but Samsung still needs to do better. Paying a lot of money for a phone my expectations are a lot. Show details

Darcro
DarcroWA16 posts
  64GB

Would never go back to iPhone – This is not the latest version of the galaxy series, however it is still a great phone. It is user friendly and I find that it has a lot more functions than iPhone, especially love the ability to use Microsoft Office products on the phone. The camera does the job and has a number of functions like the night mode, wide selfie, pro video, panorama and more. Show details

Nan1970
Nan197018 posts
  64GB

Simple to use.. great features – I've owned this phone for 2 years it's ease of use and its multi functional screen is just so good I will stick with Samsung for the next phone as I find that the camera is great. It's even got slow motion feature and is crystal clear Swipe your hand across the screen for a quick screenshot take selfish without the button using a wave if your… Read more

hand ..I could go on and on with the benefits but if your sn older person like me then I recommend this phone its stylish in purple and you will pick up how to use it in a flash. Plenty of storage on the 64gb as ive still not run out of space yet and ive loaded 40 plus apps heaps of pics and not near the end of the storage yet

Negative reviews

George P.
George P.2 posts
  64GB

TERRIBLE PHONE – My friend owns this phone , and everytime I call him it sounds like he’s microphone is stuck between he’s backcheeks... on top of that Everytime he gets a messages it vibrates like a toy dying out of battery.... also the ring tones sound like Thai massage background music The apps look like the design of msn messenger back in 2006 , the phone… Read more

software is like Microsoft Windows xp 2002

Also the phone is as thin as a beup strip

The camera starts recording 10’seconds after you press the recording button , than looks like it was filmed under water ...

Over all this phone need to be extinct I would not recommend

Mac
MacNSW38 posts
  64GB

Major Problems following recent update – Major problems following an update last week. Phone worked perfectly before this update. So far I have found:- It is now almost impossible to open websites. Previously no problems All my photos were wiped out. Not in backup or anywhere on the phone Problems with Smart Call. I do not have excess data in any category. Tech support were not able to help. Really disappointed Show details

Samsung
Samsung    

Hi Mac, if you continue to experience troubles with you… Read more

Gurto
GurtoNSW34 posts
  256GB

No wonder the Samsung S9 has been discontinued, as it's a very ordinary phone for this day & age – The Samsung S9 is honestly the worst phone I've ever used. This phone calls people randomly at any time of the day or night. Starts up websites without even touching anything, can't edit properly, camera was useless I can go on & on. Honestly for this day & age, this is the WORST phone by far I've ever used. Samsung should be totally ashamed of… Read more

themselves for even putting this to market & for sale. Absolutely useless phone & has caused me so much grief it's ridiculous!! No wonder it got discontinued - it's crap!! Total waste of money.

Samsung
Samsung    

We're sorry to hear of the issues you are experiencing… Read more (+1 reply)

Recent reviews

Unbolted
UnboltedNSW2 posts
  64GB
Value for Money
Ease of Use
Performance

For it's time, it was pretty decent, but since it was similar to the S8, there wasn't much to it – The snappyness of the phone is spot on, it still is pretty fast if you keep storage below 32GB, games run smoothly, videos at 60FPS look amazing thanks to the OLED display, unfortunately, battery life gets worse each year, and is horrible. The camera, for the regular S9 is not that incredible, nothing completely interesting about it. Overall for… Read more

it's time it's a good phone, the S10 would be a better option to get over at eBay if you want a decent phone.

MickQ
MickQ14 posts
  Verified Galaxy S9

Aussie model Galaxy S9 – Arrived quickly, brand new sealed Australian model phone. Works perfectly as expected. The price was good, and I think best price for Aussie model.

Shane S
Shane SQLD8 posts
  256GB

Great phone! – Upgraded from an S8/64 GB. Been very happy with this phone. Got it second-hand on Gumtree and it hasn't skipped a beat. Love the huge 256GB storage space. Got lots of apps installed, so am now thinking about upgrading to the S10 for extra speed. Highly recommend this phone. Show details ·  1

Mark
Mark5 posts
  256GB

Could be the BEST phone – The GREAT things Sleek beautiful design Fast Huge internal storage Great camera Great speakers Loud speaker volume The BAD THE CURVED SCREEN if this phone had a FLAT screen would be a FIVE stars phone Only reason I'm not returning is I want the 258gb internal storage, camera, RAM and fast CPU, If you gonna get this phone and you… Read more ·  1

watch a lot of movies, games etc, get a phone with a FLAT screen.

The curved screen has NO ADVANTAGES and it's something I only tolerate because of the phones other advantages.

Would I recommend it?

Yes, but only the 258gb internal storage version

The disadvantage is you have to be willing to tolerate a curved screen

As someone said, curves is good on a woman not on a smart phone.

Samsung : make phones with a FLAT SCREEN

Edit update :

After 6 months of using this phone it really is a fantastic phone. Beautiful design, fast, great speaker sound, beautiful screen, fantastic camera, wow what a great phone I've adjusted to the curved screen was annoying in the beginning and I've gotten used to it now, Its a 4.5 phone, if a flat screen would be a FIVE STAR phone, Overall I love this phone

Mobile Phones

Find out how Samsung Galaxy S9 compares to other Mobile Phones

Know better, choose better.

Compare all
Un3arthly
Un3arthly27 posts
  Fair Incentive 64GB

Good phone – Phone is great, does all that I need. Runs Smooth, no lags. Memory is good. My only dislike is the curved screen, even with an expensive otter box case there is no stopping the screen from breaking. Glass screen protectors also don't stick for long. Otherwise it's a great phone. Show details ·  1

kylieah
kylieahNSW23 posts
  64GB
Value for Money
Performance

Great phone – Has been a great phone. Was very over priced though at $1200. Only had a minor issue with it which I fixed easily enough and was a software glitch. Had no other problems with it at all. Love the lilac colour. I've had it almost 2 years and was going to upgrade but think I'll just keep using it now. Great battery life, fast charging and I have a Samsung led cover which works great with this phone. Show details ·  1

Annie01
Annie0124 posts
  Galaxy S9
Software
Camera Quality
Hardware

Worst phone – Purchased the galaxy S9 from Vodafone, it has been a troubled phone from the very start, returned it to Vodafone to get fixed and 2 weeks later I had to chase Vodafone for my phone, and they gave me a refurbished phone with the same battery issues, call issues etc, they advised me to take it back to store and they will try to fix it again, ho many… Read more

times I have to go through this to get the phone that actually works?? I have now lost my data twice, lost my screen protectors twice that costed me @$25. Samsung phones and Vodafone are not recommended for anyone who is thinking of buying phone, Vodafone so far cannot fix my problems, looks like they are just dragging it longer to get closer than my warranty so they don’t have to deal with it anymore.

Annie01
Annie01   

Have been using samsung for many years now looks like have to go to iphone, cannot afford to go… Read more (+6 replies)

Renata Fanti
Renata Fanti6 posts
  64GB

Great phone! – This phone has been amazing to me. I bought it second hand and everything works just fine! I would highly recommend it to anyone that loves Samsung and their S line and dont want to pay thousands for the S10/S20...well done Samsung! Show reply

Aff
AffSA20 posts
  64GB

Almost Bullit proof – Great phone . Have owned it for many years with out any failures. Well designed . User freindly with great style. Yes it is an older phone but will not be replacing till it dies Show reply

Mad Max
Mad Max
  64GB
Value for Money
Performance

Worst Android phone I have owned – The phone is incredibly slippery, it is a fingerprint magnet. Speaking of fingerprints It is impossible not to smudge the camera while using the print scanner. Bixby....really? Why ? If I wanted an assistant and an inflexible operating system I would have bought an Apple. Just stop trying to build an Apple esque environment for Android Samsung,… Read more

noone wants it. Curved screen? Why ? Makes it easier to drop and I turned off the slide out menu for just this reason. What is Samsung internet ? Why will it not turn off the prompt to use it after selecting always use on my favorite browser.... I could go on but its safe to say the tech in the phone is excellent except for the bixby button and fingerprint scanner. The UI and Samsungs horrible twist on Android is what makes this the worst device I have owned. My 3 Year old HTC and its almost stock and buttery smooth interface puts my S9 to shame. Samsung have great tech, if you buy pay the full amount and get an unlocked phone so you can flash their garbage into the trash 10 minutes after you peel the cellophane off.

Samsung
Samsung    

I’m really sorry to hear of the experience you've had so… Read more

yes i.
yes i.WA2 posts
  64GB

Love my phone – Love my phone, although its difficult to save someones phonenumber from a text. Youcan only copy and paste whole messages, not just the number or text you want . Particularly annoying for addresses into maps. Show details ·  1

Andy C.
Andy C.VIC
  Galaxy S9

Rubbish – Garbage phone. The worst Samsung I've owned. Inaccurate touch screen, terrible button placement and God damn Bixby that you can't turn off. Samsung really dropped thd ball. Don't buy this phone. Show details

Samsung
Samsung    

I’m sorry to hear that we were unable to meet your… Read more

Jacob Guzman
Jacob GuzmanNSW2 posts
  64GB

Nice product design – UI is good but UX could be better The product design is quite nice Camera quality still not great (front and back) The flexibility of the software and the ability to customize is great Show details ·  1

Mobile Phones

Find out how Samsung Galaxy S9 compares to other Mobile Phones

Know better, choose better.

Compare all
John Clark
John ClarkSA
  Fair Incentive 256GB

Not a bad phone – I believe that the phone is quite fair for price. But it seems too be awfully light. Very easy to drop without cover. Will probably be looking at Apple products Next Show details

Samsung
Samsung    

Your feedback is greatly appreciated, John. Your feedback… Read more

Mac
MacNSW14 posts
  Verified 64GB

Quite similar to Samsung S8 – I had a Samsung S8 and have to buy a new one since it got busted. Being an avid Samsung user, I purchased the next one, Samsung S9, as Samsung S10 was still a bit expensive for my liking. In terms of day to day functionality, Samsung S9 has the touch and feel of Samsung S8. Without considering the camera, everything is quite the same. I would… Read more ·  1

recommend it, however if you have a Samsung S8 that's working, probably wait for Samsung S10 to go down in price further.

Tahlea
TahleaQLD2 posts
  64GB

Pretty good – The phone is of good quality and the camera is actually very clear and looks great. The durability is alright but the phone did crack from small drops. Apps run smoothly on the phone. Show details ·  1

George D.
George D.7 posts
  64GB

Brilliant for the price – I bought the phone for my son who's a vehicle mech. He uses it for getting vehicle information off the net as well as calling parts suppliers. It has been excellent for that as the speed and screen size are perfect for the job. Because of the environment in which it is used we got the hardened glass and case and that has been perfect as well. The… Read more ·  1

camera is used to document vehicle issues and to suport reports and has worked well for that task. Overall the S9a nd case has been perfect for our need and has surpassed our expectations.

tracey n.
tracey n.ACT3 posts
  64GB

Love it – This is my 3rd phone from Samsung and I love it. Haven't had a problem with it. The longevity of the battery is great and its camera offers an opportunity for great photos Show details ·  1

kristieread
kristiereadNSW12 posts
  Verified 64GB

Great phone – I will never go back to Apple since having an android phone. The Samsung S9 has a great camera, is easy to use, stylish and I love that it has light notifications. Great for when you are at work. Speaker phone works well and is clear and crisp Show details

Mick
Mick9 posts
  64GB
Value for Money
Ease of Use
Performance

Galaxy S9 wont load – Phone was good but now wont load , freezes or takes a long time to load. Have turned on and off and re booted many times. Battery drains very quickly also . I optimise my device care many times a day and close all apps when i finish with them. Have been using Samsung for many years think its time for a change. Show details

Samsung
Samsung    

Hi Mick. Sorry to hear of the loading and freezing issues… Read more

Meghana
MeghanaVIC10 posts
  Verified 64GB

Good handset – Captures fantastic photos. Video quality is amazing. One of the best product from Samsung. Has a good battery life .Love the Samsung apps. Water detection is a bit annoying. Overall it is a good buy. Show details ·  1

Ted
Ted2 posts
  256GB

Great phone, does the job – Very happy with this phone. It is fast, plenty of memory to install apps. It is fast and decent camera. No lag - so highly recommend it to anyone. It has all feature that you need and more. Battery is decent , lasts more than a day. Show details

Loumick1
Loumick1QLD19 posts
  64GB
Value for Money
Performance

Reliable phone, find the edge awkward – The phone was the natural choice for upgrade at the time for my lagging S5. Does what I expect. I am not a heavy user of my phone but it does all the things I would want it to do without issue. I find the ‘edge’ awkward and clumsy and often can’t seem to quite touch the screen in the right way to click things I want to if they are near the edge. Show details

Swanny
Swanny6 posts
  256GB

Great phone – Camera is good but could be better at night. The phone display is nice and clear with great brightness settings. Battery has been good until the last month or so it is starting to lose its charge a lot quicker. Haven't had any isdues with using apps, can do everything easily on this phone. Show details

Dunsobarky
DunsobarkyNSW
  256GB
Value for Money
Ease of Use
Performance

Fingerprint sensor doesn't work and phone won't support USB connected headsets – It's fast and has a good enough camera. The screen is good too however...it has some usability flaws Can't use the fingerprint sensor to unlock the phone, it fails 90% of the time. The phone app won't use the USB-C port connected headset even though voice recorder, Youtube, music apps etc all can use it perfectly. Show details

Samsung
Samsung    

Hey there, thanks for reaching out. If you’re having… Read more

The Darkening G.
The Darkening G.2 posts
  Verified 256GB

A really useful phone that can do practically everything. Cheap for what it is, and good with battery life – Can be used for anything. Fairly cheap, apps run smoothly. Good battery life and works with most additions, such as phone pens and airpods. Fun and useful. Makes a great gift. Show details

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.