I will never buy a Samsung product again
Samsung finally phoned me yesterday and advised me that I am required to take the BRAND new Oven to one of their repair centres. I advised them that the unit was faulty on arrival and should not be considered Warranty but a factory defect. No matter, I am still required to take it to their repair facility! This I will not do as it is very inconvenient on so many levels!
So this leaves me
1) A defective oven
2) No water bowl to steam clean (missing)
3) a very dissatisfied customer
I understand that faults occur in manufacturing but how these ...are addressed, with minimal impact to the consumer is what matters. If Samsung think that the cost of doing business is to let the unfortunate customer do all their legwork instead of investing in QA then the answer for me is to never ever buy another Samsung product full stop.
Purchased in June 2021 at Appliances Online for $427.00.
Who dreamt up these controls???
Controls are counter intuitive and the english users manual an imperfect translation. Controls are exponentially inferior to all our previous convection microwaves and so difficult I continue to use our cheaper back up unit. The dials apparently are multi layered; after you press them once they control different functions or parameters. Not clear from symbols on screen what parameter is being amended. Ive used machine so few times I cannot comment on its cooking performance.
Purchased in June 2019 for $600.00.
Great oven and microwave but a little bit hard to use
Its a great conventional oven the size is great and cooks really well. The dial can be confusing at times with having to double check what setting it is on. I am a little unsure if this product will hold up as a error came up saying SE it has since went away but i am still concerned if it will last.
Purchased in November 2018 at The Good Guys for $549.00.
Find out how Samsung MC455THRCBB compares to other Microwaves
Know better, choose better.
Not easy to use
Not as easy as it seems to use. Flimsy booklet doesn't really explain anything. Maybe OK if you have used Samsung before but my mother was getting more frustrated by the minute (quicker than it took the food to heat). Think seriously about this before buying it.
Sad I purchased it
Had a sharp convection for 17 years. It out performed the Samsung in every way. Samsung has a big external footprint and does not fit in the cupboard, the internal racks are flimsy, the turntable wheels will probably last a year, turntable jerks as it turns. Tried to do garlic bread in tin foil in convection mode and everything inside was sparking. The sharp never did this. very sad that I did not get the sharp again.
Booklet seems flimsy without easy to follow basic instructions but there is easy to see basic cooking guide inside the door. Once you've read the booklet a couple of times it makes sense and then you have plenty of cooking methods and options. From yoghurt and prooving yeast dough to cakes and roasts, steaming crisping and microwave, finishing with its own steam cleaning setting. Buttons are fairly easy to undetstand, food seems to retain moisture, I'm still learning more about it as I go, my regular oven doesn't work well so the microwave is taking its place and doing great job so far.
This is a relatively new release convection microwave and it is brilliant. The cost is very much less than the other convection microwave combinations available and it does everything you could wish for in this type of appliance. I was particularly looking for a mix component which uses both convection and microwave in the same operation. This setting gives excellent results when baking chicken and roasts without the extra cost from straight convection cooking, takes less time and gives a beautifully cooked meal with moist and tender meat or chicken. It is very easy to use and attractive looking. It is a reasonably large microwave with a large turntable as well as a grill option. I am delighted.
Questions & Answers
Pre heat doesn’t seem to work the element does not light up the element lites up in grill mode also the oven does not reach temperature in bake mode
I can't believe that after 2 years of complaints from people unable to open the file for the user manual that the issue hasn't been addressed yet. How hard could it be to fix it? December 2020 and it still doesn't work.
Get an answer from our members and Samsung representatives
|Features||Child Safety Lock and Sensor Cooking|
|Dimensions||261 x 419 x 415 mm|
|Turntable Diameter||360 mm|
|Door Mechanism||Pull Handle|
|Colour / Finish||Black|
- GTIN13: 8801643219376
- MPN: MC455THRCBB
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