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4Samsung TU8000 Crystal UA75TU8000WXXY (75")

Samsung TU8000 Crystal UA75TU8000WXXY (75")

 VerifiedMPNs: UA75TU8000 and UA75TU8000WXXY
4Samsung TU8000 Crystal UA75TU8000WXXY (75")
2.5

15 reviews

Positive vs Negative
47%6%47%
Build Quality
3.6
Value for Money
3.3
Sound Quality
3.5
Software ?
3.1
Picture Quality
3.5
K k.
K k.QLD
  Verified UA75TU8000WXXY

Regret spending $2k on this TV. After 2 yrs we noticed the screen had opened up from the top & side sections on the TV frame. Had issue's with the remote & now the Tv started turning it's self off. We unplugged it overnight & it worked for a couple of hours till it turned it's self off again & now won't turn back on but has a back light that… Read more

flashes intermittently. For the price you pay for these so called High end branded smart TV's I'd like it to last longer then 5yrs.

Samsung
Samsung    

Hey, I am so sorry to hear about the poor experience you… Read more

Jules
Jules3 posts
  UA75TU8000WXXY

Had this TV 4 years. Regretted buying it the whole time. Had so many issues. The backlight was replaced after 18 months. We are now having the same issue, and the “shadow” on the screen has returned. The brightness is on 100% but darker shows/movies are impossible to watch as you can’t see anything. Show details

Samsung
Samsung    

Hi Jules, we're disappointed to hear this feedback. I am… Read more

Ask the reviewer
Michael
MichaelNSW3 posts
  UA75TU8000WXXY

backlight failed – Absolute garbage the backlight failed after 2 years worst TV brand ever, Stay away from any Samsung Tv

Jimmy
Jimmy
  UA75TU8000WXXY

terrible, will break before 18months – I bought a sonic75inch TV which lasted 3 years for $900. I than thought id upgrade (now realizing i downgraded) to a samsung and spent 2200 on it. Wont power on after 14months so let this be a warning for anyone thinking of buying this. Best advice i can give is just buy the cheaper brands they tend to have no problems compared to samsung. Samsung… Read more

also wont fix the tv for you if you received it as a gift from a family member and cant locate the receipt even though they can probably track it from the serial number.

Samsung
Samsung    

Hey Jimmy, Thank you for reaching out about this. I have… Read more

Lance D
Lance DNT3 posts
  Verified UA75TU8000WXXY

Great entry level TV at a reasonable price – The TU8000 range are great TV's for the entry level price that they sell for. With an easy to use platform, and great integrations with streaming services, this TV has it all. I purchased the 75" over a year ago now, and have been very pleased with it. The quality of the image - although not the top of its class - is crystal clear. With the… Read more

ability to synchronise Bluetooth headphones to the TV, it makes those late nights, when the baby is asleep, an immersive cinema experience without the noise pollution to wake him/her up. The TV also has a gaming mode, which automatically is enabled when playing games, allowing the TV to scale up frame rates to make the experience better - and I agree it definitely is! If you are looking for a TV that is relatively modern, with most of the bells and whistles that you would expect, but at a fraction of the price - this is it!

aroonie
aroonieVIC5 posts
  UA75TU8000WXXY
Build Quality
Performance

Ouch! What a terrible remote – Picture magnificent. 5 stars. Instruction book is a small sheet of paper which does not help at all. Everything else on line. The remote is incomprehensible My previous Samsung smart tv had a remote that was perfect. I've bought a third party remote to use on this set which I should not have to, The instructions for connecting headphones are… Read more

also impossible to understand, The previous set had a dedicated headphone socket marked headphone. What could be easier? Samsung have made a set that is too clever for me.

Fred
Fred2 posts
  UA75TU8000WXXY

Many, many problems + Zero Factory Support – Picture Great, Remote Control is worthless. It is almost impossible to use the TV without a remote control. Samsung websites are worthless, and so, apparently is the warranty. Website designed so any actual interaction with Samsung is impossible. What has happened to this once fine company? Show details

Rockyg
RockygNSW4 posts
  UA75TU8000WXXY

Picture and Sound great=Remote terrible – Picture great- sound excellent-Remote control Terrible. Have never come across a more confusing remote control when trying to use apps Very frustrating. Key board is hopeless, no facility to scroll back and correct an error

Badger
Badger7 posts
  Verified UA75TU8000WXXY

Very Budget TV – Can't give half stars, really I would give 2.5, Right in the middle. Not good, not bad, very bleh... --Pros-- * 75" Screen is Big * HAS PLEX MEDIA APP <- This is a big thing as any PMS owner knows, no need to fire up the power hungry Xbox just for Plex. Yehaw. * Under $2,000 (Don't pay more than $1,995 as pretty much everywhere has them for… Read more

$1,995) I paid bout $1,800.

* Pretty thin, aesthetically pleasing

* The tiny remote control is nice and useable... if you like talking at it you can do that with either Bixby or Alexa.... not my thing, pressing buttons is my thing. Some people mention it doesn't have number buttons so you can't quick switch channels, this isn't 100% factual. It doesn't have number buttons that much is true. However if you press the "123" button, oddly enough it brings up a number selection panel for you to quick jump channels by number, so it is doable, just requires 1 maybe 2 extra button presses. I think it's a good trade off for the slimmer remote. The remote is probably better than the TV TBH.

* 1080p content seems to be upscaled nicely, as long as you have the "judder reduction" dialled between 3 - 5. Anything over that and you get artefacts and noise during moving scenes.... don't do it.... keep judder reduction 5 or below, and completely off when Gaming (make sure to turn it off in the specific Game mode area as well as the normal picture quality area). YOU ARE WELCOME.

* Built in Apple TV+ app and AirPlay2 protocol, it is good to see them throwing in some proprietary protocol love, even though it seems to be at the expense of DTS.

--Cons-- * Not Android TV so you have no choice of apps, only what is available for their Tizen OS.

* If you mount it on the wall you will loose a HDMI port and have only 2/3, and I believe the Digital Optical out also becomes obstructed by the wall. Consider this if you want to wall mount.

* A backwards step from last years RU8000 according to every rating site ever.

* Advertised as a Freeview Plus TV, does not have the Freeview Plus app anywhere on it so it doesn't actually record TV shows. I searched long and hard, cannot find the Freeview Plus app. TV is updated to latest firmware.

* Dirty Screen Effect - Lots of banding and grey shadowing in bright moving scenes. *Sigh* this is still happening... In fact it is probably worse than my 2004 model 720p 32" Samsung, I thought 2020 was going to be the year of fantastic low priced TVs. Clearly not, if anything the panels look dirtier then ever! Very noticeable when playing on my Xbox Series X.

* Poorly implemented features like "clearview" which makes the screen dark, the backlight flicker, and makes you feel like you're about to have an epileptic seizure. I think the point is to make you feel so sick it distracts you from the motion blur... because that's about all it does... it doesn't reduce motion blur at all. Dead set "clearview" is unusable, how is it even a feature? it's like turning your TV into a giant strobe light, WTAF!!!! Fortunately this feature is off by default, as I imagine no one would buy the TV if they saw this feature running in the shop, it is seriously that bad. It's literally flickering the back lights at some coma inducing frequency. Try it and beware, you're playing with your life.

* Poor viewing angle - If you sit 1 deg to the left or right the screen washes out. Not good for having mates around watching the footy, forget it. Sit directly front and centre or GTFO. (Obvious exaggeration, probably more like 15 deg to be real)

* Plays ads and you can't disable them..... first time I've bought an electrical device to have it flash ads at me. You'd rob me in me grave Samsung! I will investigate if I can catch these ads in my pihole DNS server and blackhole them. I'd suggest I could, but I shouldn't have to.

* Doesn't transcode DTS Audio, this is really crap as lots of my media files are DTS. I stream files from my Plex Server, DTS files have to be transcoded. My poor Raspberry Pi.

* Dark corners - Seems that the backlight doesn't reach into the corners. I think this is a general trend with big panels tho? I could be wrong... that said the unit in the shop didn't look to have dark corners.... hmmm.

* Doesn't handle motion well.... slow responding pixels = plenty of motion blur.

* Terrible lag on the Digital Optical (TOSLINK) port.... Cannot play xbox games due to the audio lag, luckily I was pleasantly surprised to learn that my surround sound has ARC so I have it going through HDMI now just by accidentally switching to the eARC port and it seems..... at least playable. I had no idea my 2013 model receiver had ARC, so I was lucky to find this. But I've not had such bad audio lag through a TV ever as I have through this TV, this is with delay set to 0 on the TV, not possible to set delay any lower so big fail. I will probably get a HDMI audio splitter and go straight from the xbox to the receiver and bypass this heap of junk TV audio transcoding. FWIW I have managed to get some kind of ok sound by setting the Xbox to Dolby Digital via Bitstream and I had to faff about to get this setting to actually take in the Samsung TV. Seems flaky at best. Sometimes playing 2 channel audio, others 5.1, and the source is all 5.1 xbox games so no excuse for it to be playing 2.0 audio and then I have to go in the settings and faff about to get it to work properly at 5.1 again. FFS Samsung, how about just passing through the DD and DTS audio? I don't care if you don't want to transcode DTS... in fact i'd prefer if your TV didn't do any transcoding at all and just passed it through to my receiver.

* Cant disable the auto dimming feature, which means some dark scenes go stupidly dark. It's 2020 and Samsung are forcing this on their TVs? At least back in 2004 this feature was turn offable.

--My specific unit-- Is in the process of being replaced by Samsung because it has a dead pixel on arrival, and strange light banding streaks around the edges.

--Final Thoughts-- If you taper your expectations I guess it's ok. If you just want a big netflix and chill screen, it's alright, it has plenty enough "bells and whistles" without going the whole hog Android TV. Probably not really worth the asking price, I value it more around $1,400 for the 75", as it is a pretty ordinary budget TV, in fact it wouldn't shock me to learn it's just a rebranded Soniq, that's how ordinary it is. I used to think of Samsung as a quality brand. After buying this TV I have come to realise that low rung Samsung is comparable to say Soniq or ALDI brands, but at a higher price. Bring back DTS you tightwads. Will not buy another Samsung as a result of this poor experience.

Also they ran a campaign earlier in the year encouraging people to leave reviews for a chance to win gear. And so now finder.com.au can give them the "most reviewed TV under $2000 award". The reviews are not organic, but at least they do mention in the reviews that the reviewer was offered an incentive to review so it's not all bad. But learn from these marketing tactics, you can buy an award from finder.com.au just by offering people incentives to review your product. It means you should take anything seen on finder.com.au with a large grain of NaCl. But that's why you're here on productreview instead right. hopefully my honest review is useful for you.

Samsung
Samsung    

Hi there, we appreciate the time you took to share your… Read more

mish
mishNSW8 posts
  UA75TU8000WXXY

Samsung smart tv – The Tv itself is great having all the smart features like Netflix and you tube and then installing all our other streaming apps the only downfall is the remote as it doesn’t have numbers you have to scroll through all the channels and can’t select a specific one straight away Show details

Canterbury
CanterburyVIC2 posts
  Verified UA75TU8000WXXY

perfect Tv Samsung better than qled – Bought Samsung tu8000 75” really nice picture and waiting for my Samsung bar highly recommended very happy with it, I was confused between qled or Samsung but resolution of tu8000 is really clean Show details ·  1

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Andrew.S
Andrew.S5 posts
  UA75TU8000WXXY

Horrible – I bought the TV set some months ago and noticed a very bad backlighting fault, contacted samsung and they sent someone out approx a week later. After they replaced the panel for the first time I noticed the backlighting fault had gotten worse so I once again contacted Samsung in which they sent a Tech out to see if there is a fault, he took 1 look… Read more

at the at the TV and advised I was correct. Approx 1-2 weeks after the technician came out they replaced the screen again and gave a faulty panel which had a 2-3inch line going straight down the middle.

I recieved a call approx 5-6 days later from my case manager giving me options ( repair, refund, upgrade at my own cost and store credit ). I eventually took the refund as they would not budget alot on a upgrade.

We have spend 13k+ with 4-5 years and have ALWAYS supported Samsung with purchases and for the first time we used their warranty system we have been shown no customer loyalty.

Samsung
Samsung    

We're very sorry to hear that this was the kind of… Read more (+2 replies)

GregF
GregF5 posts
  Verified UA75TU8000WXXY

Great TV – Excellent TV and great value for money. The TV is great for watching sport and Netflix and regular free to air TV. I highly recommend this TV. I purchased it from JB HIFI - great value for money. Show details ·  1

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MWa
MWaQLD12 posts
  Verified UA75TU8000WXXY

Great TV, so bright and colourful – Amazing quality, can’t believe how bright the colours are. Compatible with a great range of apps, easy to use remote, great wireless connectivity. 3 HDMI ports. Has everything we needed. Great screen size Show details ·  1

s1Lence
s1LenceWA10 posts
  UA75TU8000WXXY

not bad good size – Everything about this TV is great except for one big thing - the DSE (Dirty screen effect) due to poor grey uniformity. However, besides that everything else is fine if the specs suit your needs. Show details ·  1

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