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Shark Rocket Complete DuoClean HV380

Shark Rocket Complete DuoClean HV380

 VerifiedMPNs: HV380 and HV380ANZ
Shark Rocket Complete DuoClean HV380
4.4

38 reviews

Positive vs Negative
85%5%10%
Product is used ?
  • Daily
  •  · 
  • Several times a week
  •  · 
  • Weekly
Pet OwnerYes · No
Build Quality
4.4
Value for Money
4.3
Ease of Use
4.4
Cleaning & Maintenance
4.5
Noise Level
3.9
Battery Life
4.0
38 reviews

Positive reviews

Sue
Sue
 

Powerful suction & easy to use – Powerful suction, easy to use on any floors carpet or tiles. It reaches every corners which are not reachable by my other old vacuums. Easy empty dust bin & brush & roller. Show details

Trish S.
Trish S.16 posts
 

Shark HV380 – I love its ease of use! Can get in behind furniture easily and has a bumper on the front with the lights - can see everything. Dust container is a bit small but easy to empty. I had the Shark Rocket head. First one broke down, was replaced, second on also broke down and the HV380 is its far more superior replacement. Show details

Julia
Julia6 posts
 

Excellent value. Great for animal fur – Used on lounges, tiles, linoleum & low pile carpets. Crosses over all easily with no changes. Suction is fantastic. Actually works at picking up animal fur. Only negative - dust collector small. Show details

Negative reviews

Ashley H.
Ashley H.
 

Vacuum sucks, in reference to efficiency, not effectiveness – ABSURD! Change SharkHV380’s container more than Rocket dust buster! Bought both for dog hair. Chose both for said issue... The smaller does better job and was 1/3 the price WTH?! Show details

Wendy W
Wendy WNSW19 posts
 

Excellent until warranty ran out – I bought this vacuum a few years ago and I regarded it as the perfect vacuum cleaner. Just before warranty was due to run out the plastic tube in the main floor attachment started to split and I contacted Brand Developers who were not helpful but I persisted and finally was sent a new one which I truly believe was a used one - well it split as… Read more

well within months of receiving it. I do not recommend Brand Developers for their after sales service and now am in the process of sourcing another vacuum cleaner.

Purple
Purple
 

Shark Rocket Duo Vacuum – Suction great. Swival action to crazy, hard to keep it straight. Motor is very heavy and is being held by hand which is very hard on wrist after vacuuming a whole house. And it won't stand up by it self so when not in use you are constantly leaning it on furniture or lying it on the floor.  Show details

Recent reviews

sonyahmaree
sonyahmareeQLD16 posts
 
Ease of Use
Cleaning & Maintenance
Noise Level

Great till they aren't – I have been an avid Shark user and supporter for many years. I have numerous Shark vacs over the years. I have to say that Shark vacs over all are brilliant. Trouble is after a while of use they have their problems. This Duoclean is no exemption. I bought 4 of these. I bought my first one at a great price from Costco, and it was so good I bought a… Read more

second as a spare. I then bought one for my daughter. Well she used it once and I had to take it back because everytime she tried to vacuum it would stop working. So got a replacement and it was perfect. Then one day I was using mine and all of a sudden, everytime I pulled the vacuum back toward me, it would cut out. I checked everything but it kept happening. Then I recalled the issue with my daughters. So I checked all parts with my spare. After changing various parts between the two machines, the issue was the wand. There is a problem with the electrical connection from the wand to the head. Once replaced with the new one it worked like new. So I called up Shark months ago and am still waiting for my replacement wand. So in the meantime lucky i have the spare duoclean right? Yeh you would think so however, using it today guess what. As I am vacuuming and pulling the head back, it is cutting out! Exactly the same issue as the 1st two! Clearly this is a major fault with this particular model. I have an original old Shark stick vac. NEVER had an issue with it, yet these duoclean ones have been a bloody nightmare. So here i was looking for my receipt to get a new wand or a refund, and I cant find it! So now what. I have one wand apparently coming sometime this month, and one I can't do anything with because I can't claim warranty. Like i said, they are brilliant while they are working. Just so ticked off. (Also the reviews here about how good Shark vacs are, only cover them from having them a short time. It is mostly once you have used them for sometime that the issues occur. I can say this from personal experience. And it is the same issues with each similar vacuum.)

sonyahmaree
sonyahmaree   

Update - Shark actually sent me 3 wands because I have 3 of the duocleans. Since replacing with the new wands I have had no issues.

Luke A.
Luke A.9 posts
 

Pretty damn happy :) – I bought this because it was on sale and I had seen good things about Shark vacuums. It works really well. I have even tested it after using a Kirby and it still lifted some fine dirt out of the pile that the Kirby didn't. It tries to pull away from you with the power of the brush head but that doesn't bother me in the slightest. Very easy to… Read more ·  1

empty, since the canister comes off the machine. Nothing I have vacuumed has even gotten to the filters except some gyprock (drywall) dust and that washed right out.

Very good for the price.

Jak
JakWA13 posts
 

Love this vac – Best vac I’ve ever had, easy to use, glides under furniture with ease . Use 2 times a week as we have dogs and does a fantastic job always . Setting for hard floors and carpet Show details

Harry
Harry2 posts
 

Very powerful and easy to clean – It is very effective on carpet and wooden floor, especially on carpet it works like a charm . Only downside is it can be little heavy if you are lifting it to clean windows and stuff. Show details

Nikki A N
Nikki A NSA4 posts
  Verified

Efficient stick Vac – Quite efficient for a stick Vac. Can be used on both wooden as well as carpeted floors. Comes with quite a few attachments, so there are no dramas of having to buy them separately. Has an HEPA filter as well as a generous compartment to collect rubbish. Easy to empty and clean. The chord it comes with is quite long too. The vacuum cleaner also has… Read more

LED lights conveniently located that helps you pick up additional dust. Not battery operated so plenty of usage time. The carpet roller is motorised, so less efforts and more work done!

Review Logic
Review LogicSA48 posts
  Verified

Budget Friendly, Amazing functionality – Great performance for a stick vacuum. It is powered with a pretty decent length of wire. Comes with quite a few attachments, 2 years warranty, LED lights. Easy to use and store. Carpet cleaner has a motored brush roller which makes it a breeze. Not a very popular brand name but performance is on par with Dyson at fraction of the cost plus no need to worry about charging batteries etc. Highly recommended for a tight budget. Show details

Trish
Trish8 posts
 

Best Vacuum Ever! – This vacuum is light and easy to manouevre! I easily switch from hard floors to carpet with the flick of a switch. The waste container is a little on the small side, however extremely easy to empty. I would highly recommend to vac to anyone! Show details

Stick & Cordless Vacuum Cleaners

Find out how Shark Rocket Complete DuoClean HV380 compares to other Stick & Cordless Vacuum Cleaners

Know better, choose better.

Compare all
MargHarry
MargHarry10 posts
 

Love the DuoClean HV380! – I needed a light & handy vac after a Dyson failed me. A friend recommended Shark products and after reading the product reviews I bought a Shark DuoClean HV380. What a great vac it is! I have 50:50 Carpet/Vinyl and with the two power settings it works great on either surface. I cannot believe how powerful it is - it practically drives itself. I… Read more ·  1

find it easy to take apart and clean and the filters are super easy to rinse out clean. Even though it is top heavy to stand up on it's own, all you have to do is release the top part and there is a bracket further down to store it! Great accessories, and I am actually able to clean under my Queen size bed easily!

Carrie
CarrieVIC8 posts
 

Best vacuum I've ever had – I use it on carpet which picks up all my dog hair, and on vinyl floors. It's very easy to push and does an amazing job cleaning all surfaces. It's easy to use and store. You can see how much dirt their is in the filter which is also easy to empty.  Show details

Mic
MicWA6 posts
 

Best vakky ever – So quiet I can hear records playing over it, so bendy can get under furniture, my dog doesn't even mind the minimal noise it makes and bagless is awesome and easy to empty. The attachments are great for window runner cleaning. I use it to dry the dog after washing. Great for the car.  Show details

Lil S
Lil S4 posts
 

The best bloody vac ever – This little sucker is the best hands down!!! It is so easy to maneuver. Goin got from hard floors to carpet is a simple flick of a switch! So easy to clean and suprisingly quiet. The only down point I have is that it doesn’t stand by itself.. the pros definitely out way the cons by loads!  Show details

Pete
PeteVIC4 posts
 

Shark hv380 – Really love this vacuum. Have previously had a dyson and this is better! Great suction and although it is a little heavier being an upright vacuum, the way it self propels across the floor makes it really easy to use. Having 4 girls in the house it is always getting clogged up with hair but getting to and cleaning out the roller is very easy as well.  Show details

Jen K
Jen KNSW3 posts
 

Love it! Better then a Dyson! – It works great on all floors! We have floorboards and we also have a shaggy rug and it cleans both excellent. The only thing I could suggest is to make the filters HEPA but other than that I really cannot fault this vacuum. It is so easy to get under the bed or the coffee table it really is an all round vacuum. Well worth the money! I didn't find… Read more

the tool that comes with the vacuum to cut the tangled hair off too useful so I just use a pair of scissors instead.

Leonie Baldry
Leonie Baldry5 posts
 

Easy to use and lots of power – I am very happy to have purchased my Shark Rocket as it is very light, easy to store and has lots of power. It is easy to get under beds and the mattress cleaner connection is fantastic as I am asthmatic and do my bed regularly with great results. It removes dustmite very efficiently  Show details

Hayleee L
Hayleee L3 posts
  Verified

Love my vacuum – I was hesitant to begin with. Having both carpet and tiled areas. But going from one surface to another transitions beautifully. No little pieces flying out from the back of the rollers as previous vacuums did. So lightweight and compact as it says and so easy to clean and maintain  Show details

Ivan
Ivan5 posts
 

Great for a small apartment – Bought from Harris Scarfe with a great discount ($250). Very powerful suction, heaps of different attachments for all your cleaning needs. Easy to store & clean the dust bin. The only problem is a non-retractable cable, but you get used to it. LED lights on the head are awesome for vacuuming under your furniture.  Show details

Stick & Cordless Vacuum Cleaners

Find out how Shark Rocket Complete DuoClean HV380 compares to other Stick & Cordless Vacuum Cleaners

Know better, choose better.

Compare all
Kylie M
Kylie MSA16 posts
 

Shark rocket complete duoclean – I have owned 4 Dyson vacuum cleaners including there stick vacuum. Today I purchased the shark duoclean stick and must say I prefer it over my dyson's ,I wasn't sure what to expect but must say it is super powerful that much that it pulls itself along the ground and it is really good quality I also really love the led lights they really show all… Read more

the dust and hair you just dont see even with the house lights on.

I would recommend anyone buying this that gets fed up with the fact that when ever there is something bigger then crumbs on the floor the vacuum just pushes them around, well this is no longer a problem as the duo clean has a fantastic soft wheel instead of the standard plastic front that all vacuums have and the wheel just grabs everything dog biscuits ,crumbs, the kids cereal they dropped and scoops it all up no problem . Must say I will not be going back to dyson after using one of these.

Rita Caink
Rita Caink11 posts
 

Wow how did I manage without my shark – Very happy with the performance It's light gets where other backs carnt Light quiet good on tiles and carpets my house is a 4bedroom house quiet big my carpets look like new .my tiles are so clean gets right into the grout .so easy to clean those high up plAces  Show details

Prags
PragsVIC9 posts
 

A good buy – Just bought this last month. It was in deal In $250 with $100 worth free accessories on Harris Scarfe store. Really working well on carpet. No complaints So far really happy with this purchse. Easy to use and cord is also long. Used to vacuum our car. Nice buy in such a cool deal we got.  Show details

Linda
Linda3 posts
 

Can’t live without it – I had a Hoover bag vacuum cleaner than changed to a shark brand bag less and is the best thing I have bought don’t have to buy bags you just tip into bin and few weeks you rinse with warm water it has never lost power and has remarkable power to clean and than went bought a floor steam mop better than a old mop especially with kids and if you have tiles so easy  Show details

PVS
PVSVIC3 posts
 

Best Vaccum you can ever have!! – Pros: Great piece of equipment very powerful suction Great attachments to cater all requirements Cons: not many but things that can be improved is the noise, cord is not retractable. But all in all, would highly recommend this vaccum any day. Way better than the very expensive Dyson. Love it.  Show details

jo l c
jo l cSA45 posts
  Verified

It's a great handheld – I brought this in June of this year. It is easy to use and lightweight. It picks up mess with ease. I like the long cord. And that it has a few diffrent attachments. Downside is it doesn't hold much in canister and is a bit loud. However I don't really mind as it picks up first time. Is great at getting cat hair off my couch too.  Show details

Glenn A
Glenn ANew South Wales74 posts
  Verified

Shark DuoClean Rocket Corded Ultralight Upright Vacuum, Charcoal Gray – Decided to give the shark duo a try, basically because of the versatility and warrantee of 5 years. Previously used an expensive drag along hepa bag cleaner now 8 years old. We have pets so it's important to have a good suction. Have used the shark duo 5 times and are very surprised what it's pulls out of the carpet, works well on hard floors,… Read more

has all the accessories that you would ever need.

If it lasts 5 years l will be happy.Pleased that l no longer need to buy hepa bags.

Melorna
Melorna6 posts
 

Easy to handle – The shark is lightweight and easy to use. This vacuums look will deceive you. Great suction also easy to empty. This vacuum goes from carpet to bare floors without having to change anything. Great price and good warranty . i recommend this for any house hold. Works great on dog hair.  Show details

kim
kim23 posts
 

Excellent – Very light and easy to maneuver. Is a little noisy. Has excellent suction.I use everyday and always get a barrel full of dust.It is bagless which is great. Easy fo clean. Comes with lots of accessories for soft and hardfloors. I love how you can hang it up on the wall and its out of the way.  Show details

ebigbird
ebigbird
 

A wonderful solution of every kind of vacuuming in the house a well designed vacuum and light in wei – I am into vacuum cleaners. This is the first vacuum that targets every job you need to accomplish. Over the head beams, dry bird nuggets that they throw outside the cage. This vacuum picks up the three dimensional nuggets and is able to pick up debris sideways (our brick) I run this vacuum to pick up stuff in corners. I have ancient wood floors… Read more

and this vacuums picks stuff up that is between the boards. I can do the stairs. Well this vacuum does everything I need so extremely well, lots of dust and lots of bird stuff, and the weight of this vacuum is just a plus. Fabulous, because it is light, all accessories just snap in~. NOW my complaint. We saw the advertisement on TV and ordered it that way. Then we saw it advertised in Sam's Club for a considerable lessor price. We felt we had been taken for a ride. We are not going thru all the stuff to call you guys and tell you that we feel we were taken advantage of. Actually that spoiled our happiness at acquiring an appliance that we love.

Ali66
Ali664 posts
 

Absolute Rubbish – So disappointed with this appliance. Very poor suction, not like television advertisement. I had to go over area 3 to 4 times before it picked up the dirt. It seems to flick the dirt back out with the rolling bristles instead of suction. I should have bough a cheap $50 vacuum cleaner from Kmart as it would have done a better job. Tried cleaning filters but still experienced problems with suction. Don't be fooled.  Show details

diacols
diacols2 posts
  Verified

Able to vacuum my house buy buying this so over the moon!! – firstly I found it lightweight, suction fantastic on all surfaces, quiet, easy to manoeuvre, even an attachment to clean under the refrigerator. It was expensive to buy but in saying that it is worth every cent. Easy to put up on the wall out of the way and the bags that come with it hang up with all attachments in them. Everyone has a different… Read more

opinion on products but I am a very satisfied customer even though we have just received it as it does everything for me not having to get husband to help

katsize1
katsize1WA11 posts
  Verified

Love the duoclean brushes – Light weight, love the way it cleans right up to the edges and seeps not just vacuums on hard surfaces. Using the turbo speed on carpets the head seems to self propel so very little effort is involved. Comes with a lot of handy accessories. The only thing that I wish was different is the smaller head, it is just a regular vacuum head. On my… Read more

Lift Away (that my son commandeered lol) the smaller head was also a turbo head which was great for pulling cat hair off of fabrics

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