Sharp 26L Flatbed Microwave SM267FH

I am not impressed with the programming of the new on ,as my old 16 year old Sharp was nice and simple with programming. The timer was easier and you did not have to press twice for anything. But the worst of it if there was a power failure of 1 second you are unable to put in the time again unless you take the plug out, which is very inconvenient when it is built in. To open the door, it takes a lot of strength and the Microwave moves back quite a bit in it's cavity. Therefore you have to hold it back with the right side and press the button with the left hand. When closing the door it makes a very loud noise. One would think that newer items would be easier to use but it is just the opposite.

Defrosting Debacle – I have a Sharp Flatbed Microwave Model SM-327FH and while after 9 months I am generally happy with the product, I must comment on how bad the defrosting aspect of it is. There are limited options of what weight you can set, this causes defrosting issues often meaning you have to defrost twice or set weights that don't apply, often cooking parts of the meat/fish/chicken instead of defrosting. This is a major fault with the product and should be rectified.

Hard to program. Defrosting is a disaster. Makes constant noise even when not operating – I have had it for around 3 month and now came to a boiling point. Just got out a half frozen and half cooked peace of meat out of this device. It is ok for heating up. But defrosting is a disaster. You have to tippy-toe around it all the time. Turning meat upside-down, covering with foil the parts that are already defrosted. Also Setting up defrosting program is not intuitive and easy, required more steps, than older model. Weight can be set in only in 500 g interval. No such settings for 700g of chicken. When trying to set 700 (would be 70 on the screen - no sense) and press start, it reset to 0 instead of giving a meaningful reason. In other programs settings, like vegetable, need to enter 500 not 50 like in defrost program, no consistency. User need to have manual handy all the time. My old Sharp (2005) was so easy to use and more flexible options, yet, setting the programs with a 1-2 button touch. Who is the designer of all this new stuff? Did they use it by themselves? Also!!!! When not in operation, it emits constant subtle high-frequency sound, similar to the charger, when charging a battery. But microwave does not have a battery...