Simpson EZIset SWT6541

Dies just out of warranty – Light use by careful pensioner. Worked well however not even 3yrs old and appears to have failed drive to agitator. Am told likely gearbox failure. Seems to have many other points of failure so not worth spending money on repairs. Last Simpson lasted over 10yrs. They came to the party on warranty repair so back up and running. Show details

Amazing little macchine – I am a single. I wash most items on 'delicates' cycle in cold water. I cannot fault my long-lasting machine which follows a prior with just as enthusiastic a review. Show details

Terrible machine that lasted just 4 years. Will never buy Simpson again! – Bought this machine 4 years ago after having Simpson machines for years. On spin cycle it was making a noise like an aeroplane taking off. Got technician out and he said bearings had gone and approx. $400 to fix. Not worth it. Now looking for good machine that is not a Simpson. Seems like this batch of machines were lemons judging by review on this site. Very disappointing that a machine only lasts this long. Show details

Appreciated help – Thank you for replacing gearbox under warranty, the machine is working fine again we do appreciate you coming to our aid. Would recommend your service to anyone. Cheers, Ron and Fay.  Show details

Perfect size – I moved out of home roughly 6 months ago just bought a cheap one until I saved enough for a decent one. I was tossing up between the 6.5kg and a bigger one. I live by myself so I just went with the 6.5kg. So many different washes to choose from. Only thing you have to remember to clean the lint catcher every wash  Show details

Excellent – I am so happy to havevthis machine. Was facing so many issues with my previous lg washing machine. This is so easy to use. Even my mom can run this machine. It cleanistains and marks very nicely. I suggested my friend to upgrade her washing machine from samsung to simpson I will highly recommend this to everyone in future. Thanks  Show details

Poor product – This is with out a doubt the worst washing machine I have ever owned. It's also the first new machine I have been able to purchase. So a double disappointment. Our clothing is always covered in lint. It doesn't matter what I do. The lint basket and entire filter plug up with fabric softener constantly. I spend an absurd amount of time cleaning… Read more

out the filter and actually found the issue resolved slightly when I removed the basket. Lint and what appears to be fabric softener gunk seems to get stuck under the agitater then comes out during the next cycle. Clothes often come out sprayed in fabric softener and need to be rewashed. I struggle with this machine for nearly two years and will be replacing it used one shortly.

Poor quality – Bought this machine 3 years ago and worked well until the bearing gave way. Spin cycle sounded like a jut plane was about to take off. Luckily I took out the extended warranty. Would not recommend this washing machine, seems like many on this site have experienced lots of issues. Show details

never again – 17 days out of 2 year warranty, pensioners with light washing 2/3 loads per week, bearing gone, disappointed as we have never had a machine that lasted less than 8/9 years or more, will not buy again Show details

Mould problem – Ive had this washing machine for about 3 & half years now its putting black mould like substance on my clothes. I dont use fabric softner & mix my detergent with water before putting it in the machine. I also do regular tub cleaning and leave the lid up to air and dry the machine. I absolutely never leave wet clothes in it. Anyone else have this problem? Show details

Proceed with caution – I'm not sure about this machine. When I put it on delicates it wasn't delicate at all. It washed like a regular wash. Sometimes it beeps like the lid is up but even after moving the wet clothes around, I could not get it to continue. I had to switch it off at power point and start the load of washing again. I've only had it about a year. Show details

Avoid this machine – I am happy with the washing of this machine, however, it has a tendency to show that the lid is not closed (402) with an error message (when lid is closed) and machine has rust around the outside metal joining the body to the top. This doesn't impact performance but is indicative of really poor product quality I believe. It has plastic inside… Read more

the machine across top of the tub which has eroded and catches on the clothes when I remove them, causing snags. I would not recommend anyone to buy this machine or one in the series...I could not get service a few months after 2 year warranty for these issues without paying what I regard as a high call out fee and so, very disappointed. Machine is 2 years and 5 months old I believe. Simpson said they had never heard of these problems (particularly the eroded plastic) however, they wanted to charge a call out fee for what I believe is actually a defective product. Washing machines should not have a rusting body. I do not live near the sea!

Cycle times are fine, rinsing is fine. Just rust and plastic breakdown seems really unbleivable at a 2 and half year mark for a washing machine. I will never buy another Simpson washing machine, thought they were reliable. Not my experience.

THROW AWAY PRODUCT – Seems to be a common issue with this machine. Purchased new machine (5.5kg) in 2011 and thankfully took out the extended warranty. Machine had to be replaced in 2015. Replacement machine was than put into storage for 14 months and has only been used for 3 years. Seems to be a common fault that Simpson are not prepared to admit. Controls… Read more

started flashing and beeping when the lid is put down and you can't change any of the settings. Lift the lid and you can change the settings, it stops flashing and beeping, put the lid down and it again flashes and beeps. Cost to repair $380 + labour. I contacted Customer Service but all I got was that there is only 2 year warranty on item. Thought they may have covered because it does appear to be a known fault. Live and learn, never again.

Not built to last – Machine is only 38 months old. I only wash for myself and one child, so it certainly hasn’t been over used. it’s bedn looked after, clean the lint filter after every load. Always done a tub cleaning cycle on it regularly. Machine has decided to flash and beep all control buttons on the panel while the lid is down and cycle has been selected.… Read more

Lift the lid and it stops and correct cycle time displays. Put the lid down and the beeping starts again. There are already posts on here for this problem as well as a stack more when you google it- looks like a design fault that Simpson are not acknowleding. Definitely wouldn’t purchase another after this experience.

UPDATE Upon posting this I got the option to have Simpson contact me to resolve the issue before I published it. Okay, I thought I’d give them the benefit of trying to rectify this and show show customer support. How wrong! I replied to their email on 4 Feb with the reference number if been given. No reply back. 48 hours later. I email again. No reply back. So I call the ‘customer care centre’ on 6 Feb On hold 28 minutes. Spoke to someone who was going to ‘speak to her manager when she returned to her desk’ and contact me back. That was 9.15 Wednesday morning 6 Feb It’s now nearly midnight Thursday. Nothing. So it appears their ‘customer care’ is as poorly working as their machines. Very disappointing Simpson.

ANOTHER UPDATE 14 Feb. I get a call. I’m at work and can’t talk. The lady said oh well we called you on 4 Feb and you didn’t answer. ( double checking diary I see I called them on 6th ) I said- well it’s now the 14th!! And I can’t talk . Could you call me back please? She said well if I don’t call you- you call me back. Wow!!! This is just AMAZING service. Sure I’ll call you from the laundromat I’ve been parked at for the past 2 weeks since your machine with a fault that has been reported on this ( and other sites) sits idly in my laundry!!

Having a fault with a machine is one thing. And these things happen. Everything could have been worked out if the customer service team were doing some sort of job. Absolutely disgraceful Simpson. And I’ll let everyone I ever meet know.

Good Basic Washing Machine – Does what it says. Minimal controls. I just need a washing machine that washes - bells and whistles not needed. Perfect for my requirements. Seems to take a long time to complete wash - over an hour - but maybe all washing machines are like that. I put anything and everything in this machine - although not together!  Show details

Terrible machine – We bought our machine from good guys after looking at the reviews in their website three weeks ago. Every time we wash clothes we have to level it. It rattles during the spin cycle start moving. Big sound come out and we had to stop 3 times before finish the cycle. Really unhappy and decided to wash clothes by hand. Contacted the Eloctrolux and… Read more

mechanic is coming to have a look. Never ever buy again a simpson . Shame ... Australian made brand.

Terrible program – I have had several previous Simpson washing machines and always happy with them. This machine however seems to have a nonsensical program. It stop starts, stop starts through the whole program for no apparent reason. Even when filling up, it stops and has a think for no reason. The "Regular Wash" cycle takes a ridiculous 1hr and 10 minutes. Surely… Read more

this can't be right for a top loader. My previous Simpson machine took less than 40 minutes. Even the "Fast Wash" takes 45 minutes and with all the stop start, stop start, it only washes for a very short time and only one minute rinse. Also, you can't change the program at all after starting it. You can't decide to give a larger wash or a larger rinse etc. I gave feedback to Simpson and their warranty department contacted me to say it is working correctly. They didn't want to listen to my disappointment in their programming. So it isn't going to change. It seems whoever did the programming for this machine hates top loaders and wants it to take the same amount of time as a front loader. It seems to wash OK, but I have noticed my clothes wearing out much faster.

Best home appliance – Love this exactly like the old model I had reliable n uses small amount of water just set n forget quiet economical washes doonas as well as blankets amazing capacity gentle spin as well as ground in dirty clothes come out clean n fresh love the button settings as well as dial  Show details

EZI washing ! – Great little machine. Does the job well. A whole load of settings and has an option for every need. Stainless steel drum. Easy to clean the debris as well. Only negative about this machine is that the outer body seem to be made from very thin metal sheet. Will Recommend.  Show details

Love doing washing – The name says it all, it’s very easy to use. Lots of settings but still so simple. I love how quick it washes it when I need a quick wash. And if I want a proper long wash it does it efficiently. It’s not very noisey either even when it beeps to let me know it’s finished. This washing machine is cost friendly and reliable!  Show details

Excellent and does the job – We are very happy with this machine it it so easy and simple to use it is gentle on the clothes of course you have to put plenty of water in giving the clothes room to move around the machine is reasonably quite it certainly no louder than other makes and it is just set and go so very simple it even lets you know when it is finished the wash  Show details

Doesn't wash clothes and constantly stops working – Have had this machine for a few years, finally got sick of it and calling a technician to come and "assess" and I will be requesting a different machine replacement. Constantly get clothes coming out dirtier then they go in and covered in lint. I empty the lint bit every time and have tried the instructions "tub cleaning" options. Doesn't help. … Read more

Machine has leaked & also takes twice the time stated on the machine to finish a load.

Would not recommend.

Not too bad! – Cleans really well without ruining the clothes. My husband and I work pretty dusty and oily area and our work clothes are cleaned nicely by this brand without a worry. It can get sometimes loud but i think i fill it too much. The only downside of it is that is water consumption. It meant to save water and energy but even in low water cycle, it takes almost 15 litres. We collect the water to use it in our garden...  Show details

1 month after warranty is up, BANG – This has been an easy to use machine and doesn't have any bells and whistles (which I didn't want in the first place) however machine now won't even turn on, It tries to, but it shuts down in less than half a second... hmm... check the warranty and... it ran out a month ago. How convenient for the retail industry... Never again Electrolux... bye now...  Show details

Super quiet and simple and cheap and light! – Positive : Very simple to use, looks clean and neat, very light, I love the plastic lid compared to my old steel one. Most important it is quite quiet.At the time of purchase it came with free detergent. Negative: does get dirty quite easy, and is a bit expensive when i got it compared to now.  Show details

My wife`s satisfaction and praise – The machine washes and rinses perfectlyand doesn`t wear out clothes.The machine is reasonably quiet.The controls are easy to read and simple to operateThere are so many settings on it you can`t go wrong,just set and forget.The lint collecter works a treat and the drawer for the washing powder makes it easy to put the exact amount in.  Show details

I love this washer! – Have had this for 3 weeks and love it! It's VERY quiet (even on spin cycle) which is great 'cos I live in a unit. It's compact, easy to use and has a lot of wash options. It does take longer than my last washer, but only marginally. I would recommend it.  Show details ·  1

OK...BUT would source another machine – Bought this as it was on sale and it does wash the clothes very clean..but it is loud and there is no cycle under 40+ mins even the fast wash! When I say loud I mean like really loud the spin cycle sounds like some sort of engine and I actually rang to check that this was normal and it is!!! Also you can't change your water temps etc mid cycle… Read more

which is frustrating if you want to change to cold for rinsing. Another irritating thing is the beep that tells you the washing has finished...it keeps beeping at intervals until you turn it off, meaning you can't put it on before bed (given the loudness of spin as well). The other thing I noticed is that auto water level is not always correct and it does tend to unbalance quite a bit with blankets.

Slow programs, terrible lint filter – This machine washes ok however you can grow a beard waiting for it to finish washing programs also having to manually clean out the lint filter is a pain in the butt and I suspect the filter itself won't last too long. Before installation the purchaser has two screw on a base on the bottom of the machine and if you lay it down face first on the… Read more

floor you will get a dirty great big dent in the front of your machine, mine looked new for one day.

Regret not researching, wouldn't have purchased – After having a simpson top loader for more years than i can remember i didn't think twice about buying another! Wish i had though, terrible quality, functions are easy to use however it often gets unbalanced and uses excess water to try balance its self, even with minimal load, i never put a big load of washing in it as i don't trust it at all! Would not recommend  Show details