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Simpson SWT1043
End of wash buzzer not audible, need to buy a kitchen timer.
After reviewing a number of washing machines we opted for the Simpson SWT1043 10kg. Price per features seemed good. Whilst overall this is a good machine there are a couple of really annoying issues. The main issue is the end of wash buzzer....... You almost need to have your ear against the machine to hear the buzzer when the wash is finished. The manual says the end of cycle buzzer is factory set and cannot be altered....well the factory need to adjust this in the initial stage, so that the buzzer is audible. The only way to know the wash ha...Read more
s finished is to set a timer on your mobile phone or set a kitchen timer. The number of times I have relied on continual checking only to remember 2hours later that I still haven't hung out the wash, is very annoying. We purchased the 10kg machine as we have large wash loads, but this does not hold as many clothes as our previous 9.5kg Simpson did. We wanted to support any company that still manufactures in Australia, however Simpson need to address the buzzer issue. We did receive an email from the company following a warranty issue, asking if we wanted to speak with a company representative, I stated yes but did not get a follow up email. Come on Simpson.....make your company great again.Purchased in June 2019 for $800.00.
1 comment
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yvemarieSydney, NSW
- Verified purchase
Simple to use but a great top load washer!
I bought this top Load washing machine SWT1043 2 years ago in Bing Lee. Until now it never let me down. It washes all types of clothes from my working, sensitive, delicate to simple clothes. Its a 10kg one so even my Queen size heavy bedding it is giving me good results. I am satisfied with the water rating and it has a product feature called Active Boost wash system that uses less amount of water and is more energy efficient during th washing process. I am satisfied with the cycle time feature, as well. My advise to my fellow consumer is that read the manual well and follow the advises on how to maintain a product. I recommend this top load washer.
Purchased at Bing Lee.
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The reviewer stated that an incentive was offered for this review
Daniel MCCulloughPerth, WA
- 7 reviews
- 2 likes
- Verified purchase
Large, Efficient, Easy to use
I got this washing machine for my parents as there's had blown up.
It was a massive improvement from the last one (size wise and efficiency)
It has an amazing water rating and consumes very little power.
The size of the machine being 10KG allows us to fill the machine with 10KG of washing, this has cut our washes per week down by almost half !
The only issue I have with it is, the sound output, it isnt as quiet as the last one, however you get used to the noise, and the agitator is a bit large, I would've liked it if it didn't have one.
Purchased in June 2019 at The Good Guys Online store for $795.00.
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MarnieBSouthwest, VIC
- 4 reviews
Top loads for a top wash !
Wonderful machine with great wash results no matter how light or heavy the load. Have never had to rewash one item ever. It handles soft wash to heavy bedding. Washes & rinses perfectly. Many choices of cycles with easy to use settings.
Purchased in March 2018 at The Good Guys for $830.00.
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Monty1089Sydney, NSW
- Verified purchase
A good washing machine but with a lot of negatives. Please read my full review!!
My dad bought the Simpson SWT1043 top loader washing machine on 13th June from The Good Guys and it was delivered the next day on 14th June. After using it over the past month we can give a thorough review to help other’s who may be deciding whether to purchase this or not. I will first list the positives and negatives as well as the length of wash cycles. It will be a long read but worth reading if you are looking at buying this washing machine.
Positives:
1. Price. We bought this for $795 + delivery at The Good Guys. Very cheap for suc...Read more
h a large top loader. Many other 10kg top loaders are over $1000 and some even more expensive. 2. Agitator. This machine has an agitator. We previously had a 9.5kg LG pulsator/impeller washing machine. Clothes would always be tangled and never washed as clean as this agitator model. We love the agitator and can’t see going back to pulsator/impeller anymore. 3. Space. A lot of space inside this washing machine even though it has an agitator in the middle. We can fit our queen size blankets and sheets in there. I am pretty sure you can easily fit a king size blanket in there as well.Purchased in June 2019 at The Good Guys for $795.00.
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GraceeSydney Surrounds, NSW
- Verified purchase
It terrible will not do as it is told
It is terrible will not do as it is told, the product's features/controls.
It is slow & stops for no reason, locks and reset is nearly impossible.
When you wash clothes you sort the load you want to turn a knob and the machine works.
It also leaves marks on dark clothes. I bought the 10kg as my previous 9.5k was a very good machine yes electronic but this model has gone to far. Previous model had a low wash that was low, on this machine low is where medium should be. The old machine was low, medium, high & extra high. Would love to get my money back.
Purchased in June 2019 at Harvey Norman Appliances Physical Store for $945.00.
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- Verified purchase
Bad Experience
Purchased a new SWT1043, followed all Installation steps. First wash resulted in E20 error message (problem draining), checked everything was installed properly again. Next 5 washes (all different cycles) resulted in same. In between cycles I had also repositioned hose, trimmed hose, checked hose wasn't kinked, checked hose wasn't blocked. Still the same.
Returned to Harvey Norman, great service, replaced machine.
Got the second machine home, same E20 message, I checked everything above again, and this time I also pulled the filter out of th...Read more
Purchased in May 2019.
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Dianne.Albert HotelWide Bay-Burnett, QLD
THE WORST WASHING MACHINE ON THE MARKET
This Machine is supposed to be a work horse, washing all the time. We do sheets and personal cloths with this Machine. This morning once again is leaking water like no tomorrow. This is only 18 Months old this machine. The guy that fixes the machine knows the problem straight away. I will call him tomorrow about the machine leaking water badly again, this will be the third time they will have to replace the part. The trouble being now is it is out of warranty and no doubt I will have to pay for the call out and the part.
So extremely disa...Read more
Purchased in July 2017.
1 comment
ELECTROLUX ..Simpson
Hi Dianne.Albert Hotel,
Narelle from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your Washing Machine.
If you wish to discuss this further pleas... Read more
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LouiseQueensland
- 3 reviews
- 1 like
Noisy noisy noisy and bad lint collector
This is my second Simpson washing machine and I'm really regretting my purchase. It's so noisy!! We live in a big house and I can hear if at the front door.... our laundry is at the back of our house. It was quiet for the first few weeks and then all hell broke loose with the noise. Terrible. I continually have to level the machine as it constantly gets out of balance and literally moves across our laundry floor. Our laudry floor is level by he way and we are a new build. I would really recommend you choose another product, not this machi...Read more
ne. Also this machine has the worst lint collector ever. Just like their last model its impossible to clean and lint gets stuck in the fabric. It also gets mouldy even though I clean it after each wash and lift the lid to dry the machine after each wash use. I have no idea why I chose this terrible machine. Mistake!!Purchased in January 2018 for $779.00.
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BradSouth East Queensland, QLD
- 2 reviews
Good washer, but...
No complaints with the machine, mostly. But, for the love of god, I wish I had known what "active wash" was before I brought this machine. It mixes water into washing powder before dispensing into wash.
It achieves this by turning water inlet ON and OFF in rapid succession. I have issues with water hammer at my place and this thing is a nightmare when it runs. The "feature" cannot be turned OFF either.
So, in closing, if you have water hammer issues, get a machine without "active wash".
Purchased in August 2018 for $800.00.
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MelPERTH
- 62 reviews
- 43 likes
Not as good as the old one
Just had this machine delivered last week and already I'm noticing little niggly things that make it a bit inferior to its predecessor.
1. There is no soak option -- if you have really soiled items that could benefit from a good soak in Napisan before going through a full wash, the only way you're going to get that with this machine is by running to the laundry and pressing "Pause" once the water has filled up. And then when your load has soaked enough and you're ready to commence the actual wash, go ahead and press "Pause" again. It's only a m...Read more
Purchased in February 2019 at Appliances Online for $859.00.
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Downunder 01South East Queensland, QLD
- 2 reviews
We hope it's as good as our old Simpson.
We have gone back to Simpson after buying 2 other Brands that died straight after the warranty ran out. These were Samsung and just now an LG Turbo Drum, which both were not economical to fix. In fact repair costs on those 2 machines was more than the purchase price new. We had 2 Simpson washers prior to that, which both lasted about 10 years each. Not sure if this one can repeat, but the simple sturdy design seems very familiar. Another thing I liked, was that this 10KG Simpson uses 50% of the Electric and 5 litres less Water per wash than our...Read more
8.5KG LG it replaces, whilst costing about the same to purchase. ( 350KW/ Year as opposed to LG's 711 KW's per year). Only downside was that when unpacked, there were 2 dents on the lower body, but luckily are out of sight. There was no obvious damage to the packaging though. Fingers crossed it now lasts more than the average 2 years.Purchased in January 2019 at Domayne Physical store for $714.00.
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mozz67Sydney
- 4 reviews
- 9 likes
Not Impressed!!
I had no problems with this machine until just over 1 year after purchase of the SWT1043 when the machine started leaking out of the bottom. Called Electrolux and was on hold for 30mins only to be told a technician couldn't come out for just over a week. Spoke to technician on the phone before he came and he asked me to explain what was happening and straight away he said he knew what the problem was before looking at it as it was a common problem with this machine. When he arrived he took a quick look and told me that it was a hose that had sp...Read more
lit because when they made the machine the hose was too rigid and after a period of time had split. He then told me he would have to order a new one and it would be another week before it would come in, I would have thought that hose would be something they stock all the time if this was a common problem. When it came time to organize for him to come back out he was very inflexible with times as I work. I even offered to leave the laundry door unlocked as you can't access my house from the laundry but it still took him a week and half to come back out. Hose was replaced and the first load I did the machine failed saying it was out of balance which seemed like a simple problem. My husband leveled the machine and it still wouldn't work. Called Electrolux again and it took another 4 days for the Technician to come back, he said he didn't even have to look at it to know that it was the motherboard this time and said it was just a coincidence that this failed after he fixed the first problem. Have now been told that he will call Electrolux and have a new machine delivered after already being without one for 1 month. Stay tuned.1 comment
So we never heard back from Electrolux so my husband had to chase it up himself. Turns out they can't provide me with a washing machine until the end of February because they are out of stock that's h... Read more
ow bad the customer service is. When my husband told them that wasn't good enough and after a lot of arguing and a lot of expletives we were offered a store credit with Bing Lee to purchase another machine but they had the hide to tell us we would have to pay for our own delivery!! Electrolux would have to have the worst customer service ever, steer clear of them I say. I will be purchasing my own machine this weekend and demanding a full refund and if I don't get it straight away, it's off to Fair trading I go. .Similar opinion? Write a review on ProductReview.com.au!
Samar
- 6 reviews
- 7 likes
Best machine
I’ve always had a Simpson -my first one lasted 10 years then I purchased a different model just to update as it started to go yellow and I had a new renovated laundry-I bought a heir and that was the worst mistake I ever made - it lasted 2years- I went back to get my good Simpson and now it’s been 2years and I’m loving it
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Pip SAU
- 3 reviews
- 2 likes
- Verified purchase
Interrupt the wash without 'dumping'!
I looked at all the large washing machines generally available to me, and settled on this SWT1043 because it could handle my large wash requirements....and.... it was the only brand that I could find that would allow me to interrupt the wash cycle at any point, without the washing machine 'dumping' it's wash load. Some machines even start the wash completely over again if interrupted ! (Grrrr!). It has a good choice of wash cycles, and has been operating well for the last 11 months.
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gward1211Sydney
- 3 reviews
- 2 likes
New washing machine - bottom of price range.
So far, so good. It's easy to use and washes well, but a bit slow for regular cycle with extra rinse. But the real test will be whether it is still OK after 10 years. Only my wife and myself, so not heavy use. I will report back in 10 years or sooner if it fails.
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Simpson washing machine.
Very disappointed with this machine. Machine starts to fill up only just wets the clothes before starting cycle with no water in it. I paid for extra warranty and although it’s still under it’s normal warranty I have to go through the process of contacting the extra warranty team. I had to leave work early because the mechanic won’t come after 3 pm. He then arrived at that time anyway. Looked at machine I put a load on showed him what’s happening. He ordered parts. Yesterday after 1 week he came back. Replaced the parts I’ve now put a load of w...Read more
ashing on still having the same problem.when your paying $1000 for a machine this shouldn’t be a reacurring problem. The mechanic said this is a problem with this model. So if that’s the case replace my machine with something that will work and take this model off the market. Very disappointed.3 comments
ELECTROLUX ..Simpson
Hi Nye,
Rumana from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.auwithreference 71033 attention Rumana... Read more
Still having the same problem with machine not filling up. Tech came out on the 6.12.18 with new parts again and the problem still occurred while he was here. He left to go back and request a new one ... Read more
for me. Then closed down for Christmas break so I was left one month without any information or a working machine until today 7.1.19 when they opened and I contacted them now want to come out again with more parts. I want a refund I want this machine out of my house. Very poor customer service I’ve been put on hold continuously paperwork has gone missing and no help what so ever.Noises are getting louder everytime the tech fixed another part sounds like a plane taking off in my house
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E SmartBaldivis
- 7 reviews
- 2 likes
- Verified purchase
OK
We have recently purchased this machine & so far it has been average / a bit disappointing.
The size is great - suits our clothes & linen! The range of wash cycles is great as well although we have had to stop our loads mid wash due to the movement/noise from the machine. It has been levelled / checked 3 times and it continues to move and even chipped our wall! We are waiting to hear back about a refund
2 comments
ELECTROLUX ..Simpson
Hi,
Julie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the machine. ... Read more
Thank you Julie, I have just emailed customer care
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BAZGreater Melbourne (Outer), VIC
- 9 reviews
- 21 likes
- Verified purchase
Do not trust your new washing machine against flooding your house
Purchased new Electrolux/ SIMPSON Whirlpool SWT1043_15/9 from Mornington Vic Harvey Norman store with $3k other items. All delivered and machine installed. First wash machine flooded laundry bedroom and hallway of our newly laid expensive carpets. Rang Electrolux immediately who sent out a technician the next Monday. Unable to repair and he wanted to organize replacement. We do not want another Electrolux product - no confidence so requested full refund. Their customer service advised we could have a machine refund but not the $2k plus repair b...Read more
ill including $500 insurance excess. The ELECTROLUX customer service rep [name removed], advised that we could not even have machine refund until I send them an original bank statement to verify our account numbers, and the machine is picked up-its been 3 weeks and they will not get it out of our laundry!!- More hoops to jump. I find this company a bad representation for Harvey Norman company and hope you consider carefully dealing with this product. Chinese crap not checked properly before delivery. No longer australian made beware!!1 comment
ELECTROLUX ..Simpson
Hi Baz,
Julie from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.au attention Julie? ... Read more
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Rhondaocean grove
Worst machine ever with even poorer customer service
Worst machine i have ever owned, with even worse customer service.
- Clothes come out the machine with dry patches
- leaves lint all over clothes
- machine stopped working after 16 months, motor failure and circuit board failure. Took several weeks for a mechanic to come and look at it. Currently at 5 months and counting awaiting for the machine to be picked up and my refund processed. Currently in discussions with Fair Trading Australia due to failure to reply to emails and phone calls
1 comment
ELECTROLUX ..Simpson
Hi Rhonda, this is Zaida of Electrolux Customer Care. I'm so sorry to hear that this has occurred for you and will give you a call now to further discuss. Kind regards, Zaida
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Questions & Answers
Tanasked
Hi there my machine is showing error E40
Please help
Cheryl P.asked
Hi purchased a simpson inverter swt1043 washing machine 10kg from the good guys was delivered 23/7/2019 ok so I'm having trouble with the fabric dIspenser i put softener in this section as have measured it so I would know if it is getting used or not I have tried many ways of doing this with the plastic cap on and with out it off with softener filled to the max, half way , even very low I'm running the cycle quick 20 and after many washes still no fabric softener is getting used I rang the company and was told to push down the plastic cap as I told them I have done this many times with it on and with it of with it pushed down and still no fabric is getting used on the quick 20 cycle so I went back to good guys with the whole dispenser and was given one from a display model and was told not to use fabric softener at all and do not use the plastic cap at all so I did what the sales man said with the cap of but did put in fabric softner as i want to use softener and again not working this is not right I should be able to use it if I want to he said dont use it to me it was bad for machine and my cloths couldn't believe what i was hearing he said this statement to get rid on my problem and me so I came home and use the replacement dispenser I was given with and without cap on, full and not so full levels of fabric softener still using the cycle quick 20 this is not right payed near $900 for machine that is a few days old and get this problem not sure what to do if this cycle does not use fabric softener well that would fix the problem but if it is supposed to I would like to know have hunted down the net for answers seen pictures of the dispenser with the plastic cap on as well as fabric softener in dispenser but no info on my problem how do I solve this could you please help like I said above if this cycle quick 20 does not use the fabric softener liquid then so be it please could some one help thank you very much
1 answer
You need to push the cap down before putting fabric softener in the dispenser. No fabric softener is used for eco or fast rinse options.
wazasked
Has anyone else had issues with the machine creasing clothes excessively? Our machine spins long and hard to a point that the clothes are almost dry when the spin cycle after the wash cycle finishes. Then it does the same again after the rinse cycle. As a result even wash and wear clothes have to be ironed. Adjusting the spin speed seems to have little affect. Any ideas?
2 answers
Mine has the same problem, have you found a solution?
After emails back and forth to Simpson where I was basically told you need to iron your clothes anyway and the program is set and Simpson cannot do anything about it, I did find a solution to my problem. I still cannot believe that Simpson believe a 16 minute spin cycle is necessary and a 6 minute rinse cycle is sufficient and they cannot change a computer program to adjust the settings. Anyway, I am wiser for the experience and hopefully will not get caught again in the future. My solution was to program a favorite to wash in cold water with no spin. This means the clothes cannot go straight into a dryer but that works for me. The other option I found is to put everything through a dryer after they are spin to within an inch of their use by date. That also seems to get most of the creases out as long as you do not overload the drier and the clothes can move around freely. Just another added expense in terms of electricity. Hope that helps you.
Details
| Category | Top Loading Washing Machines |
|---|---|
| Price (RRP) | $1,249 |
| Capacity | 10 kg |
| Household Size | 5+ people |
| Energy Rating | 4 star(s) |
| Water Rating | 3.5 star(s) |
| Drum Material | Stainless Steel |
| Colour / Finish | White |
| Dimensions | 1076 x 670 x 680 mm |
| Motor Type | Inverter |
| Max Spin Speed | 850 rpm |
| Number of Spin Speeds | 3 |
| Number of Wash Cycles | 11 |
| Weight | 52 kg |
| Country of Manufacture | Thailand |
| Mechanism | Agitator |
| Open Lid Height | 1,490 mm |
| Manufacturer Warranty | 2 year(s) |
Visit official website - Download manual
- MPN: 36562656
- GTIN13: 9315540404227
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ELECTROLUX ..Simpson
Hi Wendy,
Narelle from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.au attention Narelle (Ticket 1097736)?