Lid mechanism defective, rending machine unusable
We had a swt5541 top loading washing machine. We kept it in pristine condition. We used it regularly and had no problems for almost five years.
One morning it stopped working. Nothing from the user manual I downloaded dealt with our problem.
To describe the problem in the terminology of the user manual:
When the lid is up, there seems to be no problem. The program selector knob functions normally, and the temperature, water level, soak time, and rinse option buttons all function normally.
When the lid goes down, the problems begin.
All settings reset, temperature to hot, water level to full, soak time to no soak, and rinse options to deep....
SWT5541 Beeping and flashing, will not run
The Pros: this machine is small and compact and seems to wash clothes reasonably well for the size.
The Con's: the cycles do take quite a while to run and there is no delayed start function.
My machine is now flashing and beeping continuously, which i beleive is a sensor or PCB issue. Emailed the service number asking for advice on what it 'could' be and if its a common fault, which it clearly is, and they will only refer me to pay for a technician to inspect it at a cost of $145. Surely they could atleast acknolegde the common fault so I know what i'm up for and whether its worth repairing?
Simpson machines are not what they used to be
Had a Simpson machine for 20+ was a great machine still working when we got rid of it due to leaks & the weight(we were about too move) got a cheap machine from Aldi & was not happy with it & it died after 5 years, so thought we would go back to a Simpson......They are not what they used to be!!!
From the start we were disappointed in the job it did, lint collection was terrible.
3.5 years in & it has stopped working with the display flashing & beeping, similar to many of the other reviews online.
Not sure if it is even worth repairing as many have said the control board & repair will end up being nearly as much as the machine.
Cheap, but not so nasty.
My old Hoover finally died and I went to the Laundomat for too long. I decided to buy this smaller machine, only myself on my own these days. Read mixed reviews, but took a punt anyway, free delivery, take the old machine away and 6kg of powder that I don't usually use but I will until it runs out, so that was a plus. Once I carefully set it up and got it nice and level time to give it a whirl. As others said, long wash cycle, but that's OK. Very quiet and smooth and washed my clothes so much better than the Laundromat machines, so off to a goo...d start. I've been using it for 7 months now, and no problems yet. It doesn't get a hard life, but nearly always does a full load about once a week. It does what a Washing Machine is supposed to do, and that's wash my clothes properly. The short 45 minute cycle I've used a few times but mostly just the usual 60 minute wash. Hopefully it will continue to give me good service.
Waste of money
Bought this for granny flat hasn't had more than 6 months use, but just over 6 months of warranty running out it died, whatever happened to washing machines at least lasting 6/10 years, always swore by Simpson brand but bitterly disappointed, should take this to consumers complaints a washing machine should have more than 2 1/2 years of life in it, replaced it with and LG lets hope I have more luck???
Hopeless - third machine to develop RUST
Original machine purchased 19 July 2017 from Appliances Online. Noted rust marks on white items 27 December 2017. Technician arrived 8 January 2018 and stated impossible as stainless steel drum HOWEVER he inspected and was most surprised to see that I was right. Rust developed in the seam connecting the stainless steel drum to the plastic base. That machine replaced by SWT6541 (6.5kg) on 16 January 2018 as no 5.5kg machine available. Was advised by Electrolux to use the 6.5kg until 5.5kg became available, I had been without a washing machine f...or weeks at this stage so was happy to use UNTIL the 6.5kg machine developed RUST in the seam after THREE (yes 3) washes. Replacement 5.5kg machine arrived 19 January 2018. This machine has now left rust spots on my white towels, sheets and mattress protectors. Most likely have rust spots on my coloureds too. Inspection of the interior shows rust patches in the seam as per previous models. This seems to be a manufacturing fault. I believe that these three washers were made in Thailand. Other users of Simpson washers who have noted brown marks on their washing may have been told they weren't using their machines properly. Not so. These machines develop RUST in the seam which will eventually transfer to your washing.
Worked OK till 2 months after warranty ran out. Control board faulty. I used it once a week on mainly fast wash program using cold water.Will cost $200 for part plus labour unless i do it myself. Better off buying new one.Will not buy Simpson again .Shoud have lasted longer than 26 months.
- Verified purchase
Possible Charges for warranty claim.
My mother purchased this model on the 25/10/2016 from Radio Rentals. It had been working well up until 16/07/2018. Water isn't flowing into drum( water turned on, connection is secure), drum not spinning. On The 17/07/2018 I contacted Electrolux and explained faults, first thing I was told was if fault is deemed by using incorrect top load powder, fee of over $140 would apply. Now I'm not sure of what brand laundry powder mum used, but it seemed like Electrolux just want charge to inspect. Mum will be throwing out this washer that technically should have 3 months warranty. Classic warranty saga!
Just Purchased...very quiet good washer.
Grabbed a bargain on this model at David Jones Half Yearly Clearance sale. Could not find any front loader to fit laundry. Small size fitted tiny laundry perfectly. Mr Electrolux delivered it by surprise in four days instead of two weeks quoted. Removed the twenty five year old Simpson washer (still working!) and installed the new model in minutes. Am finding this machine very quiet during use. Only noticeable noise is water fill and the end of cycle beeper (can be silenced). Water use and program options are great in variety and operation. Washes well in all temperatures. Spin and water saving options great. Will see how it performs over the next twenty-odd years!
So far, so good!
My clothes come out very clean and at a right dampness level. I have quite a few fragile clothing so I just put that in a laundry protector bag so none of it is damaged. What I love about this washing machine is that it is not noisy at all and also collects the lint very well.
Just lasted to the warranty ran out
recommended repairer,wanted $165 to come out and wait over a week and they had no clue of what could be wrong,even after I told them Simpson said it was a top problem (E40). Got a local guy ($50) he took the top off.... Condenser leaked and sprayed water over computer
- Verified purchase
Happy with the size and features
I had seen mixed reviews for this washing machine, however purchased anyway as it was the latest model of the 18+ year old Simpson we needed to replace. Very happy so far - I don't think it will be as long-lived as our old one, but reasonably priced, and one of the smallest I could find (household of two, and I tend to do more frequent, smaller loads). Similar noise level to our old Simpson; washes and spins efficiently. The plastic lid seems to mark easily, however, more practical than the metal lid of the old one which rusted early on.
Helps with water saving
I like this machine as it has a "hold"option which enables you to save water. It is quiet when in use and it cleans clothes as good as other more expensive washing machines I have used. The dials are very user friendly, I think this machine is value for money.
Flimsy exterior dints just with gentle moving, unhelpful company
So sorry to have to write this as my first washer was an awesome Simpson many years ago, which is why I came back to them. What happened? The company is as truly annoying and unhelpful as they can be. They wanted nothing to do with my problems with the product. It was like bad luck, we produced a flimsy casing and you bought it. The main reason I bought it is my dog, he freaks out with front loaders which I had before, so the best thing I can say is it is dog friendly, he can handle it. But it's not quiet. Mine does work though, so I persist an...d try not to let the massive dint on my new machine get me down. It happened just by shuffling a small way to clean behind it, I aim neither big, nor strong. Crap materials. The curved lid (also crap material) is a pain to place things on, they probably curved it because it is also weak.
- Verified purchase
Good little helper
Fairly good for the price. Had been using front loader for quite a while but now I require something that allows me to soak my clothes. Was in the market for something cheap and reliable and Simpson came to my mind. Had been using one during my unidays and never had any problem.
Clothes come out pretty clean and smells good (after soaking). The noise level was pretty low compared to my front loader which sounded like a F1 racing through my house.
The only downside for this unit is the dust collector and the ability to spread the washing p...ower around the clothes properly. At first I got huge chunks of washing power sticking on the the clothes and dust particles as well. A little trick to that is to dissolve the power before hand and mix it around manually. All in all, it's a fairly good unit.
- Verified purchase
Not off to a very promising start
Well now, what to say about this machine.
We've found it to be a mixed blessing which has not inspired great confidence in its longevity.
On the positive side, it does do a good wash though it takes about an hour to do it.
(it doesn't really matter what cycle is chosen either - 1hr minimum)
The spin cycle works a bit too well but more on this later.
Plenty of programmes to choose from (in fact it seems to have a programme for just about everything).
Physically, the machine is quite light weight and small in size with a max load capacity of 5.5kg....
- Verified purchase
The cleaning seemed to be ok in the first couple of months but now I am really annoyed by the amount of lint that comes in the clothes each time the clothes are washed. Went to Good Guys to report the matter. They created a service ticket but the customer service is horrible. They never came and we can't reach them on phone either. Now we are stuck with a stupid washing machine and we are spend at least 5-10 minutes each day removing lint from our clothes.
Put it for sale but no one is willing to pick it up. Never going to buy again
Had it for 18 months and it's always having uneven load problems. Now it's just broken. The whole control panel is flickering and beeping and it will not start any cycle. As there is no error message or indication of what could be wrong, there is no idea on whether it's worth calling someone out to fix it. Going to just replace it.
Questions & Answers
Comes up with an E10 code 7 to 8 minutes into wash..Same thing on hot warm cold washes.
Has anyone had a problem with water mixing? For a warm wash the hot and cold come through separately so as clothes are being hit with hot water. No good for woollens and delicates.
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