United Global eSim

United Global eSim

 Verified
United Global eSim
3.9

11 reviews

PositivevsNegative
73% · 83 · 27%

Value for Money
2.3
Customer Service
1.3
Rates and Fees
3.0
Transparency
1.0

Reviews

11 reviews
11 reviews
Annie
AnnieGreater Melbourne (Inner), VIC13 posts
 

Absolute Con Artists

Don't even bother. United Global Sim are now Hubify and are just as useless. They keep promising a sim and never arrives. They are a con Show details
Rates and Fees
Karen
KarenWide Bay-Burnett, QLD
 
Rav
RavWestern Australia
  Verified

What a joke

Firstly, this is a call forwarding service not an actual mobile service. You need to call and then it requests a callback from a central system which delays about 20seconds.

Secondly, the connection is absolutely dreadful. Even with full bars calls randomly drop out and you get charged for the full minute. Haven’t managed to have a call longer than 1 minute.

Thirdly, after about 3 hours of trouble shooting and getting in contact with the support people mobile data never worked. Don’t expect it to.

Now you maybe thinking this might be due to the country I was travelling in (South Africa). But no, Telstra works absolutely perfectly.

Do not waste your money. Show details

Value for Money
Rates and Fees
Transparency
Shannah Avon
Shannah AvonSydney, NSW2 posts
 

Great Product

Saved a fortune on my last trip to the USA. Very easy to use and setup.
The ESIM meant I still got to use my other number for voice calls. Highly recommend this product. Show details ·  1
Terence L
Terence L
  Verified

eSIM and SOS Alerts

I've been with United Networks for a little over a year, using primarily their SOS Alerts service (it's pretty awesome, I also recommend it). Last month I bought a "blue" eSIM package from them and used it over 3 weeks in the US & Canada. Honestly couldn't be happier with how it worked. I got a call from their service team before I left, just making sure that I got set up alright. They helped me test the service and walked me through enabling data roaming etc. I just bought another SOS subscription and will reuse the eSIM for my next travels. I think United has definitely improved their services recently (judging by their previous reviews haha). Show details
Jason
JasonGreater Melbourne (Inner), VIC
  Verified

Great SIM to have if you are travelling often

Bought the Red eSIM bundle for my trip to Europe. Spoke to Emma and she was very patient with helping me set it all up (I’m a bit of a technophobe...) To my surprise the process was really simple! The SIM worked smoothly in France, Italy, Spain and Portugal. Not sure why they got such horrible reviews before, I think they must have upped their game recently. Show details
Andrew
Andrew
 

Exciting product

Contacted United asking for advice about a standard SIM bundle for my trip around Asia and was told that I had an eSIM compatible phone! I didn’t even know! Got everything set up in under 10 minutes and now I’m excited to try it out in June. I think it’s an exciting new product. Show details
Reka
RekaGreater Melbourne (Outer), VIC
  Verified

works very well!

Received an email offering a complimentary eSIM upgrade. Bought some credit with it and the service was delivered within a matter of minutes. Very happy with this new product. Just gotta make sure you have a phone that's compatible with this new eSIM technology before purchasing. Show details
Soojin Park
Soojin ParkSydney, NSW
  Verified
Tango
TangoPerth, WA3 posts
 
Kelly L
Kelly LSydney, NSW
 

So far, so good

I used an SIM from United Global last year throughout Europe. It worked fine. I now have two eSIMs in my new phone, one for USA and Switzerland and one for Europe. So far, so good. It was a bit tricky getting both to work properly, but I received the help I needed from real people. Show details

Questions & Answers

Elaine T.
Elaine T.

When will Woolworths mobile support esim

Nick
Nick

can I use the sim in Russia

United Global Sim
United Global Sim   DM   

Hi Yes you can use the SIM card in Russia and 190 other countries check out all supported countries at external link 

Extra Information

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