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Skip Bin Hire Australia

Skip Bin Hire Australia

1.6 from 13 reviews

Reviews

1.6

13 reviews
5
(1)
4
(1)
3
(0)
2
(1)
1
(10)
  • Customer Service
    1.6 (7)
  • Timeliness
    1.5 (6)
  • Job Satisfaction
    1.8 (5)
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Dazzam88

Dazzam88

  • 4 reviews

Good price

published

Ordered for a Monday but they called Monday morning and advised they couldn't deliver until tuesday, arrived Tuesday within the given timeframe and was picked up next day as requested. Would of been 5/5 had they delivered on requested day but overall not too bad.

Customer Service
Timeliness
Job Satisfaction
Colette K.

Colette K.Greater Melbourne (Outer), VIC

  • Verified customer

Terrible - Don't even deserve 1 star

published
Customer Service
Timeliness
Job Satisfaction
3 comments
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Colette K.
Colette K.
Skip Bin Hire Australia
William T.Skip Bin Hire Australia

Hidden charges & cancellation fees

published

The smallest T & C's and cancellation fees (10%) within a 30 minute window in booking. Consultant was not apologetic and was condescending. Would never use this company again when hiring a skip!

Customer Service
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Sam D.

Sam D.Sydney, NSW

Terrible

published

Bin still in front of garage for the last 7 weeks ,called , text , emailed , terrible
, paid first then they requested more money , Clowns, no good , shut up
Shop, terrible, never again

Customer Service
Timeliness
Job Satisfaction
1 comment
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Dion W.

Dion W.Greater Melbourne (Metropolitan), VIC

Terrible Service, Amateur Company

published
Customer Service
Timeliness
Job Satisfaction
1 comment
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Dan ..

Dan ..Sydney, NSW

Poor delivery times

published

Booking the skip bin was easy. The sizing and prices is easy to follow. What I don't appreciate is choosing a 5 hour window for delivery (7am - 12pm) Ringing them up at gone 11am just to see if it's on its way, to be told the delivery will be this afternoon (12pm - 5pm)

Doesn't seem like the end of the world but it's just poor service, they could have at least reached out to me to let me know it was delayed. My wife's been sat at home all day expecting it by 12pm. Why select a time window for it to be disregarded so easily?

3 comments
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Dan ..
Dan ..

Thanks William. I appreciate your offer of the credit to rectify the experience.

Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Obaid

ObaidSydney

  • 4 reviews
  • Verified customer

Do not ever make the mistake of hiring these people.

published

I paid 295 for a 2m3 bin which was delivered late. I did not make much of once filled i have been chasing them to pick it up and [name removed] keeps on asking me to talk to their supplier to pick up. The supplier claims they have not been paid for 15 bins and even if i offered them extra money they will not pick it up from my property. Obviously the supplier is using me to put pressure on these guys to release their payment. The gall of these people they keep on telling me they will call me back and they never do. I am unable to start my landscaping and people are dumping their stuff on my open bin, i risk being penalised by council for it.

Customer Service
Timeliness
Job Satisfaction
10 comments
Obaid
Obaid
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Obaid
Obaid

Your terms and conditions basically say that you collect money and everything after that is between the customer and your supplier.

Mara W.

Mara W.Sydney Surrounds, NSW

  • 2 reviews
  • Verified customer

One star is too much.

published
2 comments
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Mara W.
Mara W.
Ilona L

Ilona LGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Very misleading

published
Customer Service
Timeliness
2 comments
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Ilona L
Ilona L
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JaneM

JaneMGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Skip Bin Hire Australia

published

Booked a Skip Bin online based on the price quoted. Received a call from a Skip Bin Hire Australia person the next day to ask what we were using the bin for. She then advised we would have to pay extra for the standard items we planned to put in the bin. As the person was so rude I asked to cancel the bin. She advised I would be charged a 15% cancellation fee even though I cancelled 3 days out from getting the bin and within 24 hours of booking it. This companies website and pricing is very misleading and they are disgusting to deal with. Beware. Have to wonder about all the "good"reviews on their site. I will be reporting them to the ACCC and Office of Fair Trading.

1 comment
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
  • Verified customer

Convenient online booking with good customer service

published

Easy online booking and prompt delivery. We had an issue with the size of skip that was delivered and when I raised this matter with them, I received a prompt and positive resolution.

Andrew

Andrew

  • 5 reviews

Stay away

published

These guys are something else.

They honoured the following a price and delivery date and then called me and said it would be an extra $15 a day over 4 days ($60 in total). They would not honour what they first agreed and pretty much told me to go away.

Use them at your own risk! Misleading and wont honour price quotes

2 comments
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Andrew
Andrew

That's right as I said to cancel the booking after you tried to charge extra. This occurred over a year ago, nothing further to discuss.

Jason

JasonSydney, NSW

  • 4 reviews
  • Verified customer

Avoid Using - Misleading Booking Service Price

published
2 comments
Skip Bin Hire Australia
William T.Skip Bin Hire Australia
Jason
Jason

Hi Brent, Here is the booking reference (Skip Bin Booking SBB21394) and the communication was with you directly so if you search your emails you will find the discussion. Happy to copy that here to support all my comments above.

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