Travel Agents don't obey with the airline rules! Don't book with Go To Gate!
I checked my flight via Skyscanner and book it via one of their advertised agents called Go To Gate. My flight was for Sydney - Vancouver - Calgary return. Next day in the morning I found out that my return flight needs to be from Whitehorse - Vancouver - Sydney, on the same date. I called Go To Gate and they requested to pay AUD $464.00 more. New flight Whitehorse - Vancouver is AUD $203.00. I requested to cancel my flight as I was within 24 hours of booking and I called Air Canada to confirm free cancellation if the flight was booked within 2...4 hours. Airline confirmed my right however GO TO GATE REFUSED TO proceed with free cancellation, saying 'its almost 24 hours'. I called Air Canada again and they confirmed again that Go To Gate has to cancel it. Left with no choice but complain to Skyscanner, Go To Gate and advised Air Canada. Skyscanner and Air Canada should not be selling tickets via travel agents who refuse to obey with customer rights!
The best flight search engine.
I always use Skyscanner to plan and book my flights. Always finds the cheapest deals with agents. Last time I even booked my hotel through them as they were cheapest although this was the only time. Normally just the flights
I do like sky scanner but there seem to be a heavy bias to certain airlines
When I search for flights to Europe from Brisbane there seem to be a strong bias towards emirates and to some degree Etihad. Several searches have recommended these airlines as best options even though Singapore airlines have had less stops and quicker flights. Also quite often it involves flying to Sydney
Avoid - half the sites it links to are scams
Everytime I try to book with Skyscanner the prices they show appear fake. Before you arrive at the payment site of any of the website Skyscanner refers to the prices have increased. In some instances does sites are such scams that they will accept your initial payment and then call you to force a further payments, otherwise you are left with no tickets and good luck trying to get a refund from these offshore based companies (in particular MyHolidays.com for example). Just book straight with the airline. Only reason the prices of the airlines seem higher than the ones on Skyscanner is because they are actually real.
Always have problems
Every time I try to book with sky scanner there is always problems! They reject the payment or they shoot the price up last minuet . I wouldn't recommend just go directly through a normal company
Avoid Yourself Headaches
Do you want to use this webpage to compare prices? Fine. But do yourself a favour and don't buy anything through them.
They always redirect you to the weirdest agencies in my case it was Mytrip.com. I've had modifications in the ticket without them confirming if I was gonna actually travel, until I called (7 months after purchasing my ticket) and they tell me my tickets aren't confirmed!! What!?!?!?!?. Also, If I wouldn't have called them then I would've never known and would've been a problem at the airport.
Now I call the airline to check m...
Simple and quick.
I booked year back on this website. Infact I used this site twice. Never had an issue. My expectation is that if they can send alerts for low price for Christmas or any major holiday, then it will help us to book in advance.
I booked a flight through skyscanner, choosing EDREAMS . I purchased a business class ticket one way. Once I received the confirmation email of my ticket it came up as an economy class ticket instead. I called EDREAMS customer service line and they said I didn't book business class, so I sent them a screenshot of my purchase which clearly shows its a business class ticket !! They still wouldnt accept that. This is a big scam on their part, and so now they are saying I will be charged a cancellation fee to cancel the flight. Beware of EDREAMS!!!
OK for price comparison but not so good for booking
I have used Skyscanner for price comparison several times. Generally the price comparison works well. Last year I was directed to Bestjet to complete my booking and then Bestjet went into liquidation. Lots of people lost their flights and their money but I was lucky.
Before that all happened I mentioned to Skyscanner to be careful who they directed their bookings too and they replied that they were. If that was the case then why did they direct bookings to Bestjet?
I would highly recommend to book with the airlines directly. If you have any d...oubt what so ever about any company you are directed to complete your booking with then google reviews on it. Poor reviews here or elsewhere can mean a high likelihood of things going wrong. Just be careful, lots of bad reviews must mean something, good luck.
I went to 2 website and typed into my credit card info, one told me no flight anymore, another asked me to wait, I think will have no flight as well, but I have to wait till book from elsewhere .
The reviewer stated that an incentive was offered for this review
Skyscanner and MyHoliday deducted flight cost twice from credit card
Be cautious! booked flight sydney to Gold Coast via MyHolidays on the Skyscanner platform. Only saw I was on an International flight after ticket issued for or the outward journey meaning longer waits, passport control etc. That was ok, but once transaction was processed I received a call from Qatar Air from an International number saying my credit card had been declined. I first checked my bank account and did not see a deduction so believed the call to be genuine. The customer service consultant confirmed expiry date and card number. I never ...gave my ccv number over the phone. Next day two payments were deducted by same company - MyHoliday. Went online, spent long wait hours on the phone and eventually a chat line to complain and resolve. Took legal action threat to get payment back 1 week later. Meaning I paid double for a flight and had to beg and plead for the refund. Book direct with airline in future, or pay with a travel card with exact funds so portals like this cannot simply help themselves to your money. Disappointing experience, and disappointing customer service taking over a week to pay funds back. Only getting refund after my flight. Simply not good enough with the second deduction being unauthorized. Portals cannot use travellers money as cash flow. Really unhappy with the experience
So simple and user friendly
My friend introduced me to this site when they was travelling and being a person who never travels, it was so straight forward and easy to use. a 1 stop shop when travelling. Payments are so simple and no stuffing around. Recommend to anyone who is not travel savvy as me.
- Verified customer
Pay more if you don't use this!
If you KNOW what you want beforehand, and you're unlikely to make any changes, and you know which airlines you would use, and know which ones you would avoid, then all the hard work is done, and the only thing to do, is find the right flight, with short transfers / stopovers, the right departure / arrival times, adequate luggage allowances, food and drinks included, and free seat allocations, and of course, the right price. Then Skyscanner is hard to beat. Expect a small fee for using credit cards, but that's stated. Comparisons are easy, with ...links to every major airline to describe their luggage policies, food, carry on, the plane type and amenities, and lastly, which 3rd party to book through. This is complete information for you to choose. I found the quotations for my trip to be 100% accurate and totally transparent. The booking through the 3rd party was seamless. It took me less than 5 min to book and pay for my return tickets to UK. Have your passport details handy and your credit card. Too Easy!
I have had booked flights through skyscanner fee times and have not had any bad experience. These sites work based on analytics and when you search for ticket fare they may give u different prices at various times.
Terrible . A waste of time
The advertised flights and prices were not available. The adverts are only there to attract you to their website but in the end one cannot book their flights because they don't exist.
Charged Double In Us Dollars
I booked a flight LAX TO ATLANTA on Skyscanner au. Given a price which was comparable to other sites , I chose a deal clicked skyscanner links to different companies and chose first option Spirit airlines . There was only a difference of about $20 more once on the airline s sites . Total price including seats was $378. I have gone back and cannot see anywhere on the Australian skyscanner site that the prices offered were in US Dollars?
This trip that I purchased and believed cost me $378 on Skyscanner au has now cost me $606 Australian. I have...
very useful search engine
For me, at least one of the sites skyscanner links to is always cheaper than booking through the airline itself. continuously updating pricing. Shows a review of the websites you will be linked to so you can see if they're trustworthy. flexible search options eg trip length.
New sky scanner app is dominated.by few airlines or give pr iority for fee air lines.
I have tried to purchase the tickets dro MEL to CMB & return (departure 05/11/19 & return on 18/11/19. But only show the tickets with Singapore airline. But love the old app.
Great website to book flights.
Pricing was super accurate. Didn't encounter any unexpected or additional fees. Was very easy to compare different companies on this website. Highly recommended very satisfied will use again always. Tks
Dont waste your time or money
I had to book twice for a return flight because it was to different airlines when I went to book the return flight it was full so then had to find a one way ticket but as I had re-entered, the date changed on the site to some random date I bought the tickets and paid for them and then realized it was the wrong date.I tried to change the ticket dates but the company said it was going to cost me the same value to change as the bought tickets as they wanted to be paid in Euros .So then I bought new tickets checked the date and paid for them but wh...en I checked my bank account the new company had charged in USD so I had got charged an extra 30%.So in conclusion I paid over $1300 for $400 tickets.Dont waste your time or money with this company.If you deal with skyscamers then dont deal with these companys Travelgenio & Opodo
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