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Smart Lifestyle Australia

Smart Lifestyle Australia

 Verified
Smart Lifestyle Australia
4.6

21 reviews

Positive vs Negative
96%4%
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21 reviews
karlk1947
karlk1947VIC
 

Good knowledge and installed with no fuss. Adjusted slight variations to preferred site with a smile. Good work keep it up. Thanks team specially Rehman.

Joel
JoelVIC2 posts
 

It Was almost a year ago- so it's hard to remember details and stand- out services. It wasn't seamless- the process- both technically and installation- wise. But in both areas , staff were helpful. In short the loan process could have shorter and much less complicated Show reply

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S Lim
S LimVIC2 posts
  Verified

The Cyanergy 300 SLA heat pump has turned out to be a wise investment as a replacement for the gas hot water heater. Works perfectly in tandem with existing solar panels. No issues and no regrets since installed 10 months ago. Runs quietly and autonomously once the timer has been setup. Show 2 replies

 Follow-up  · Have no issues with the product (300 SLA heat pump) but the retailer (Cyanergy) has gone under leaving customers without any warranty support.

shifty
shiftyVIC2 posts
 

The company and the installers were fantastic would recommend then anytime Show reply

Lynette
Lynette VIC
 

Arifur Rehman and the team at Cyanenrgy were super helpful, knowledgeable and professional in their advice, organisation and installation for my solar battery. My options and usage needs were taken into consideration when selecting the battery size. The installation team were efficient and left the area neat once installation had been completed. Thanks team, I am now enjoying the benefits of solar production and storage. :) Show reply

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Md Abdur Rahman
Md Abdur RahmanVIC4 posts
 

I got a 30 kWh SLA battery with a 7 kW PV system installed about 4 weeks ago, and it’s performing exactly as expected. The process from sales to installation was seamless—the sales rep from Cyanergy carefully assessed my energy usage, reviewed my electricity bills, and considered my future electrification plans before recommending the right system… Read more ·  1

and size.

The installation went smoothly; the installer -Cedric, was professional, thorough, and ensured everything was clean afterward. Some features of the battery were unclear to me initially, but the SLA tech support team patiently guided me through them.

Since installation, my home hardly draws any energy from the grid. The system is so efficient that I’m only utilizing about 35–40% of the generated & stored energy, allowing me to confidently plan for an EV and replace my gas ducted system with air conditioning. The app provides a user-friendly interface that clearly shows the flow of energy across the home, battery, and grid

I highly recommend Smart Lifestyle Australia Battery for anyone looking for a reliable home energy solution.

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Craig
CraigVIC3 posts
 

Installation of batteries went well and are working to expectations. Arifur Rehman from Cyanergy was very helpful throughout the process. Update: Company now in liquidation I now have no warranty hopefully nothing goes wrong Show reply

Marty
MartyNSW2 posts
 

Great service,the installation was fast and great no short cuts over all it was a great no complaints Show reply

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Samchaya
Samchaya2 posts
  Verified

I’m enjoying the battery so far save the bill thanks fahad Show 2 replies

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Chota
Chota6 posts
 

Very happy with my sla batteries they work very well Show reply

Ian
IanVIC
 

The unit works well and there is a ton of hot water. The plumber used was quick, efficient and certainly knew what he was doing Show reply

Kemal G.
Kemal G.
 

SLA Heat pump water heater was installed about a year ago. So far it works as it should. We are happy with the product , provides sufficient hot water. Practical user interface, one can set Heat pump operation hours and water output temperature. Default temperature is 50 centigrade. The temperature is boosted to 65 C weekly (health and safety requirement) Show reply

Lou. B
Lou. BVictoria3 posts
 

System runs perfectly and minimal cost. Resets itself after power outages. Show reply

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Troy S.
Troy S.
  Verified

Solar system and battery was installed at my property and functioning perfectly. Thanks SLA. Troy Show reply

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elizabeth
elizabethVIC20 posts
  Verified

If I could give this company negative 20 stars, I would: honestly. This company has caused me so much stress with their ineffective, ineffectual, and unscrupulous practices. I have now had no hot water for 3 days with no hope of getting it fixed before Monday. The problem with the hot water is most probably a warranty problem (if I believed it… Read more

wasn’t, I would have had an electrician to fix it). The company just wasted time and then sent me an email which contained an agreement sentence: I did not understand they needed me to agree to the charge and didn’t pick up the email until after COB, although they had my number, they didn’t follow up with a call to seek my agreement. This is totally unacceptable and this company needs to be removed as a service provider. I will be moving this matter into litigation and encourage other consumers to not engage with this company unless they are prepared to be completely stressed out by their poor communication skills and desire not to service the units they provide.

Smart Lifestyle Australia
Smart Lifestyle Australia    

We are truly sorry to hear about the… Read more

Talica Rasake
Talica Rasake
 

I love my new hot water system and so far no problem Show reply

Kesi
Kesi
 

Great support from the team during installation, and the system has been working well for the past 10 months, since installed. Show reply

Steven Kingsley
Steven Kingsley
 

Hot water pump system is working extremely well and has not missed a beat. Hot water runs to all appliances and the longest we have to wait is approx 30 seconds at the Kitchen which is the farthest appliance from the HWS. Show reply

Sean Curran
Sean Curran4 posts
 

The after-sales service has been great. Strongly recomend their Heat Pump and Battery Storage. Show reply

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Darren
Darren
  Verified

The battery perform flawlessly and defiantly suits our needs. It did take from June to September to be installed. My out of pocket contribution was required before the battery was delivered. The battery is not in any of the discussed locations on my home. I was requested to pay extra for several un supplied items The cost of which was inflated… Read more ·  1

by a factor of 10. EG 2 cement sheets at $440 +gst 2 cement pavers and sand $300 + GST and 2 bollards at $440 + GST. I have challenged these charges and have yet to hear back from them. While installing the cables in my fuse box, the wires for my light circuit were dislodged and I required an external electrician to repair this. I live in Bendigo and the technicians that installed my battery were from Melbourne.

Dinesh K.
Dinesh K.
 

Staff are very helpful, taking care of everything l, specially after sale service is excellent. Show reply

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