- Sign in
- Write a review
Smeg Citrus Juicer CJF01
CJF01BLAU (Black), CJF01CRAU (Cream), CJF01PBAU (Pastel Blue), etc... (See All)I squeeze half grapefruits and oranges. The motor is weak and frequently overheats. In the last few weeks the shiny metallic covering of the juice spout has literally oxidized away exposing the underlying material. When I called the company and described what happened I was met with 28 seconds of silence broken only by my asking if the customer service person was trained to respond to complaints by utter silence. There are much better and less expensive juicers on the market.
Purchased in .
Smeg should be ashamed and embarrassed that they have pocketed all this money by putting a small 70w motor in such an expensive juicer which will overheat and stop working after 2-3 oranges no matter how hard you press!
Its clear that Smeg only cares about profit and not delivering a product which will surpass expectations for its price.
You're paying around $200 to only be able to juice 3 oranges at a time before it stops working!
So disappointed in Smeg and their product. By the way this is my second juicer after having exchanged the first one.
Purchased in for $200.
I bought this product a few weeks ago in David Jones, this is the second time I have used it and stopped working ..
Now that I read the reviews I can see I am not the only one ...
I was about to make the 3rd glass...
Very disappointed specially after the price....
Purchased in at David Jones Online Store for $219.
Dear Ada,
Sorry to hear about the issue with your juicer. Could you please email diamondservice@smeg.com.au with your name, address and contact number? Once they have this information, they will be in direct contact with you.
Regards
Smeg
Total waste of money. It stopped working on its own accord and then..... long wait before it wakes up again. Not at all worth it. Go for one of the inexpensive brands instead. :)
Purchased in .
Find out how Smeg Citrus Juicer CJF01 compares to other Juicers
Know better, choose better.
We are a household of 4 and takes around 8 oranges to make 4 glasses of juice. The SMEG juicer overheated on the 3rd day. I will not say it is a good buy. Its quiet an expensive juicer to have such complaints. Very sad this has happened.
My new smeg citrus juice over heats every time I use it. Ive been gentle with pressure and very disappointed.
Obviously smeg hasnt tested these properly.
Cant believe I cant even make a juice for me and my partner. Will be returning it asap
Purchased in at David Jones for $188.
Hi Adam thanks for your review and reaching out to us. We would love to have the opportunity to discuss this further with you and make things right! Can you kindly email us direct with your full name ...
Read moreaddress and contact telephone number along with a picture of the appliance and the base of the appliance that shows the serial number on it- we will then contact you direct to discuss this further- our email address is service@smeg.com.au please mark to the attention of Lesley- 5 reviews
- 6 likes
- CJF01PBAU (Pastel Blue)
- Verified
Looks great but that's where it ends. Overheats and lucky to make two glasses of juice
I recently purchased a Smeg juicer, blue in colour, to match our toaster & kettle. They are attractive pieces and I thought the juicer would be a welcome addition. Unfortunately, the aesthetics is where it ended. Looks great, but it's not practical at all. Smeg should make it clear to purchasers well before they read the operating manual, that the appliance only operates for 3 minutes before overheating and stopping. There are only two of us at home and we are lucky if we get to make two glasses of orange juice before it stops working. Disappointed to say the least.
Hi Lucinda. Can you please email me direct as I would like to discuss this with you. Please include your full name and a contact telephone number. My name is Lesley and my email is: Lesley.ryder@smeg.com.au. Thank you. Lesley
Thanks Lesley for your response. I will email you. I did look on the SMEG website and could not find any contact details for anyone in Australia. I then sent a message on the SMEG Facebook page which was read but no response ever received.
Related Articles
Questions & Answers
I have just read the reviews, was a little undecided, now I am sure I will wait a little longer, have any of these issues been addressed and are there any that can manage to do more than 2 juices?
I was gifted the smeg juicer by my nephew around October 2020. I was juicing today and the motor just stopped working. What can I do its only 6 months old?
Received from [Name Removed] in October 2020
Albert Erby
[Personal Details Removed]
Hi AI E thank you for reaching out to us in regards to your juicer. Are you located in Australia? As this is an Australian Product review website, if so can you kindly email us direct with your full n...
Read moreame address and contact telephone number along with a picture of the appliance and a picture of the base of the appliance that shows the serial number on it. Our email address is diamondservice@smeg.com.au and please mark to the attention of Lesley. Kind Regards Smeg AustraliaHow powerful are these
Not at all worth the cost. I sold mine in the secondary market and bought Citrus Press by Philips. It is inexpensive, much more powerful, and great value for money. I believe any common brands shall perform better than Smeg. ;)))))
Get an answer from our members and Smeg representatives
Details
Smeg CJF01BLAU (Black)1.0(3) | Smeg CJF01CRAU (Cream)1.0(2) | Smeg CJF01PGAU (Pastel Green)No reviews yet | ||
---|---|---|---|---|
Category | Juicers | Juicers | Juicers | Juicers |
Price (RRP) | $219.00 | $219.00 | $219.00 | $219.00 |
Type | Motorised Manual-Press | Motorised Manual-Press | Motorised Manual-Press | Motorised Manual-Press |
BPA Free | Yes | Yes | Yes | Yes |
Power | 70 W | 70 W | 70 W | 70 W |
Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
Construction Material | Aluminium, Die-Cast Metal, Plastic and Stainless Steel | Aluminium, Die-Cast Metal, Plastic and Stainless Steel | Aluminium, Die-Cast Metal, Plastic and Stainless Steel | Aluminium, Die-Cast Metal, Plastic and Stainless Steel |
Colour / Finish | Black | Cream | Pastel Blue | Pastel Green |
Other Juicers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Dear Consumer,
Read more telephone number. We will then contact you to discuss this. Our Email address is: service@smeg.com.au and please mark to the attention of Lesley. Regards, Smeg Australia.Thanks for your review. We would like to have the opportunity to have a look at the feedback you have provided. Can you kindly email us direct with your full name, address and a contact...