Reviewer Photos & Videos
Great Appliance with exceptional warranty service
I scratched the door of this very fragile appliance while trying to remove the sticker. Warranty replaced the door quickly and efficiently no questions.
It is recommended this dishwasher only be washed with a soft cloth and hot water.
It is also a great dishwasher for a couple and the occasional dinner party. only ocassionally things may not get a proper wash (as in one item per load) of you use a shorter cycle. Otherwise it is very effective.
Purchased in December 2020 for $1,000.00.
Smeg DWA6314X (Stainless Steel) will not start
Dishwasher won't start even though turned on. Rinse aid light is on, but this should not affect the wash cycle. Any suggestions or is there an issue with the machine? Tried turning it off and on to no avail. Manual is very basic and has limited trouble shooting examples. Anyone experienced this before? This is the second time
Purchased in August 2017 at Liebe + Haus for $888.00.
Most Disappointing Appliance Purchased
Very poor performance. Dishes are NEVER dry, knives and forks in top tray need hand washed and dried after cycle complete, cutlery basket too small. So much for European (Italian), quality.
Purchased in November 2020 at Betta home and electrical moe for $1,049.00.
Poor quality door surface rusts and peels off
This dishwasher has the usual appealing Smeg design. However the materials used are substandard. Three times in five years the surface of the door and control panel have started to peel. Underneath this peeling are small areas of rust on the "stainless steel", which may be the source of the problem. Twice Smeg has come and replaced the whole door. Now that we are out of warranty Smeg will send a technician at our expense to install new parts which we also pay for. Seeing as the problem is obviously systemic there's no point repeating that extre...mely expesive process over and over for the life of the machine. I've read about this problem in other reviews since I purchased the dishwasher. It is now happenning to the door of our Smeg oven as well. (The dials on the oven turned out to be plastic with a silver finish. More poor quality materials.) I suppose Smeg are more than aware of the peeling problem but find it cheaper to replace some parts for the short warranty period, for the number of people who get around to it, than to use quality materials. I wouldn't buy Smeg again.
Purchased in September 2016 for $998.00.
Not happy, waste of money
Unfortunately this dishwasher is unreliable. We have had numerous issues with it including faulty latches and it not washing properly due to faulty parts. Now a month out of warranty the machine is throwing a leak error and refusing to complete wash cycles. For the money paid, I am extremely disappointed. I don’t think we will pay for the repair as we would rather put the money towards a good dishwasher. Feeling disappointed and ripped off.
Purchased in October 2018 at Harvey Norman for $990.00.
Ok if you purchase for a child to wash their toy tea sets.
Absolute rubbish. Most confusing controls I have ever come across.
Internal design the worst I have ever had.
Can not fit anything standard in the basket racks. The top rack is useless if the cutlery rack is left in place.
Purchased a complete Smeg appliance set for my new kitchen and purchase the Dishwasher to suite. Wish I had put more thought to it before hand.
Worst purchase I have ever made.
Purchased in May 2019 at Harvey Norman for $900.00.
Perfect for shine and hygiene level of dishes
It is highly compatible with the more stars the more water efficient. I utilise finish dish washing liquid and it gives excellent results.
It is very quiet, you don't even realise whether it is running or not. Just excellent
Purchased in April 2019 at The Good Guys.
We have had this model dishwasher for since early March 2020. The first unit didn’t even last it’s first cycle and brought an error and shutdown. Turns out it had an internal water leak. We contacted the seller and it was exchanged for a new unit ASAP. Now this new unit has just complete stopped. It has been working daily for aprox 10 weeks. It completed its daily wash yesterday, but now won’t operate. The power light is on, but nothing else is working, I have read the manual to no avail. Have spoken with the seller again and they’ve organised a technician to come and inspect, however with the issues we’ve had after only 3 months, Only a full refund would be suffice. Very dissatisfied and disappointed with product.
Would not recommend
Purchased in March 2020 at The Good Guys for $1,100.00.
- DWA6314X2 (Stainless Steel)
This is perfect!
I am using it for almost 2 years. Thed best washing machine that I have ever had. Washing and drying perfect. No issue. Works calm and quickly with the minimum water and electricity.
Purchased in September 2018.
The reviewer stated that an incentive was offered for this review
Brand not meeting expectations.
This is one of the brands that does not live up to your expectations. It does not dry properly, problems with soap tablets but most disappointed with the machine breaking down in less than 3 years. Customer service is efficient but I wish I don't have to call so soon. Check other products before buying this brand/product.
Purchased in March 2017 at Harvey Norman.
- DWA6314X (Stainless Steel)
Had this dishwasher for 4 months, now it won’t operate
Had this dishwasher for 4 months. It completed a wash yesterday, but now won’t operate. The power light is on, but nothing else is working. I have tried to do a reset without success.
Purchased in December 2019 at RetraVision for $760.00.
- DWA6314X (Stainless Steel)
Easy to use with great results
The SMEG DWA6314X stainless steel matches perfectly with my others S/S SMEG products.
Being my first dishwasher I'm very pleased with how it operates and settings are very straightforward and easy to use.
I always rinse my dishes with water before placing in dishwasher and each and every time my dishes have been sparking with no residue left on any of the dishes ... even the odd coffee cup that had some coffee stains have come up super clean.
Ive only had it installed for four months and have had no issues or concerns to date.
Am very happy with my purchase so far.
Purchased in July 2019.
Works well for me
It’s one of the only dishwashers that cleans quick and gets hot enough to remove gunk on it.
Quite good in my books and I would buy again if this one ever breaks
Purchased in March 2019 at JB Hi-Fi Online Store.
First time I have bought a smeg dishwasher. Very happy so far, washes great it is replacing a LG and I am very happy with it. The beautiful colour matches my kitchen and looks fantastic.
Purchased in January 2020 at The Good Guys for $969.00.
Best Dishwasher I have owned
Extremely happy with this dishwasher it cleans better than any other dishwasher I have owned, it uses very little power and water and is very quiet. The Quick Time mode works excellently. I always use Pots and plates with Quick Time. It runs for about 50 minutes if you open the door when finished it dries well. Highly recommended would purchase SMEG again. Other dishwashers previously owned: Asko, Bosch German made, Westinghouse.
Purchased in September 2017.
- DWA6314B (Black)
NOT JUST GOOD LOOKS
I had never considered a Smeg product before and I'll be honest I originally purchased this product because of its looks. I have had it 6 months now and although I cant comment on the life span what I can say is I really like it.
It cleans well, the water gets really hot, the drying stage makes everything sparkle, there are heaps of settings to choose from and it looks good with my black granite bench top.
What I really like though is the small tray at the top of the machine where you can individually place your cutlery , leaving heaps more...space in the other trays for larger items making it more efficient to run and the cutlery comes out sparkling The settings panel is a little confusing to start with as you need to hold in each button to get it to work, also in the middle of the cycle it will start to blink?? I cant work out why, everyone thinks its on delay but it does keep working must be some kind of part of the program, also as stated by others it makes a clink half way through the wash like it is tuning itself off but all of this does not affect the outcome. At this stage I have not had any trouble with it and it is the 3rd dishwasher I have purchased. Would highly recommend it over any others I have had in the past.
Purchased in May 2019 at The Good Guys for $1,099.00.
- DWA6314B (Black)
Cooks those dish's clean
Super cleans and hot.
Best dishwasher yet. Easy to use once you read the instructions. I use eco wash and used the time delay so it wakes me up in the morning as an alarm doing the dishes. Perfect. Love the black.
It has one fault it always makes the same two clunking sounds mid cycle for a few seconds. Is this normal?
Purchased in July 2019 at Harvey Norman for $899.00.
Love this machine
I purchased my machine from Harvey Norman and at first, could not get it to complete the cycles. Called SMEG, who were amazing. Best customer service I have experienced for years. So impressed. The serviceman came out and checked it over. Working perfectly now. Boy compared to my former Miele, Smeg is far the better choice. So important to know your product has the professional backup and best practice service available. I am so appreciative of the whole company's commitment to looking after their customers. Could not be happier.
Purchased in August 2019 at Harvey Norman Burleigh Waters..
- DWA6314W (White)
OK. Brand new dishwasher. First cycle the powder dispenser opens but leaves the powder inside now as a solid lump. The dishwasher is SO wet inside that you can't stop water droplets falling all over the dishes. Rinse aid was used - since this is always asked. Smeg support tells me its because of the steam and you need to open the dishwasher after its finished to let it escape!! Really!! So stand there at 2am because your dishwasher has a design flaw. As for the powder, I am told the top spray arm has been blocked somehow from getting to the powder? With what? The breakfast bowls along the front rack? Or your cutlery tray? Or the handle of the rack itself? Another design flaw perhaps?
Purchased in June 2019.
We had a problem with a 3yr old unit and through these reviews the Nat Service Manager had the anomaly rectified within days.
Been perfect since and one of the more quiet machines we've had.
Thanks Steve Cullen
Purchased in April 2016 for $800.00.
Questions & Answers
Hi there I’ve just purchased this series dishwasher and noticed that at the end of the cycle 5 lights flash continuously and continue to do this even after I’ve opened the dishwasher and have been told by SMEG that this is normal and indicates the end of the cycle. Is this correct? Can anyone confirm this? Thanks
Dear Trudy C,
Could you please confirm that it is only the last two program lights that flash briefly? Are you able to select and start another program? if you can, the machine is working correctly.
Thx Rodney for your response! At the end of the cycle which finished a few mins ago all the front lights on the centre panel were flashing as well as three on the right and when I turn the machine off and on again the flashing lights are all still there snd No, I can’t seem to select any another programme thx
Our dishwasher has started playing up and won’t finish a cycle. The appliance is level and plum, door closes correctly but won’t finish a cycle. It runs for a short period of time then stops and beeps five times. When you open the door it appears it isn’t draining correctly. Just out of warranty but really disappointed in the quality considering the reviews and price as well as the SMEG name.
Appreciate any assistance.
Hi Shawn, thank you for your review. We would love to have an opportunity to discuss this further and get your dishwasher repaired but in order to do this we will need to have you contact us with your full name address and contact telephone number along with a screen shot of this review. Our email address is Service@smeg.com.au and please mark to the urgent attention of Lesley. Regards Smeg Australia
The door on our dishwasher won't click. So unable to start cycle.
The racks are level and so is the unit.
|Category||Freestanding Dishwashers||Freestanding Dishwashers||Freestanding Dishwashers||Freestanding Dishwashers|
|Features||Child Lock, Eco Mode/Wash and Height-Adjustable Upper Rack||Child Lock, Eco Mode/Wash and Height-Adjustable Upper Rack||Child Lock, Eco Mode/Wash and Height-Adjustable Upper Rack||Child Lock, Eco Mode/Wash and Height-Adjustable Upper Rack|
|Number of Place Settings||14||14||14||14|
|Water Rating||4.5 star(s)||5.5 star(s)||4.5 star(s)||4.5 star(s)|
|Water Consumption||9.7 L/wash||9.9 L/wash||9.9 L/wash||9.9 L/wash|
|Energy Rating||3.5 star(s)||3.5 star(s)||3.5 star(s)||3.5 star(s)|
|Energy Consumption||243 kWh per year||243 kWh per year||243 kWh per year||243 kWh per year|
|Control Panel Position||Front||Front||Front||Front|
|Maximum Noise Level||47 db||47 db||47 db||47 db|
|Number of Programs||10||10||10||10|
|Colour / Finish||White||Black||White||Stainless Steel|
|Dimensions||850 x 598 x 600 mm||848 x 598 x 600 mm||848 x 598 x 600 mm||848 x 598 x 600 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Replaced by||Smeg DWA6314W2 (White)|
|Manual||Download manual||Download manual||Download manual||Download manual||Download manual and manual 2|
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