Smeg DWAU6214X

The dishwasher has prehistoric controls and poor build quality. Got it as a "luxury upgrade" from the builder. I think we would have had much more luck with the cheapest dishwasher from Good Guys. You need to press 3 different buttons each time, including holding one of them, just to start a washing cycle. Also, it does now show the time… Read more

remaining.

The quality of the plastic parts is horrible. Over the 8 years, I had to replace almost all of them, including changing multiple times the leaking sprayer arms - the top and bottom are not welded together properly and come apart, so the dishwasher leaves the dishes dirty. One of the buttons had what seemed to be a production defect that prevented it from working properly - had to fix it with a file. The part itself is impossible to buy.

The worst dishwasher and brand on the market – The worst dishwasher and brand on the market. Got it with two other appliences in our new house in end of 2021. The oven broke 3 times during the warranty. Now the dishwasher and cooktop stopped working after less than 3 years usage. The cooktop repair was Au$330 and the part for the dishwasher over Au$650 without labor. We decided buying a new… Read more

dishwasher and not repairing this junk. Don't buy smeg or you will endup paying lots of money for repair. BTW, a simple wash takes over 2 hours, with our new Bosch only 30 minutes.

Worst dishwasher ever owned – We got this dishwasher as part of the new home build. Buttons don’t work properly. Within few months, it stopped working. Got it fixed under warranty. 2 years later, again it has stopped working. Called service, they will charge heaps for checking what the issue is. Not happy at all. I have already shared the details with Lesley. Changing the… Read more

rating from one start to three based on the customer service provided by SMEG. Service team called promptly and set up the appointment for diagnosis and fixed the issue within a week after posting the initial review.

Terrible product – Had the SMEG for a little over 7 months and now the machine will only turn on, but wont allow us to choose a program to start. Nothing I do will help... previous experience was that SMEG was a good brand, but not sure anymore...

Worst Dishwasher I have owned – Dishwasher is not even 2 years old, so far we have had 2 cracked arms, water leaking and now the door latch is broken, yet another day lost for a service call to have it repaired. I thought this brand was supposed to be reliable. Very disappointing Show details

Would Steer Clear of this dishwasher – We have had this dishwasher a few years, it's leaked twice to activate the pump float and stop working, once in warranty and once out of warranty, it's split 3 lower washer arms, once in warranty, two out of warranty, and now it's leaking rinse aid, a bottles worth every few washes and it's leaving Blue stains on everything but it won't work… Read more

without it as the rinse aid alarm comes out. This dishwasher will have me steer clear of Smeg in the future, wasted countless hours on this rubbish.

Too many problems – after 1.5 years the door latch broke, a service agent came and fixed that under warranty but ever since the door doesn't close properly. Now the dishwasher wont stop pumping - even when it is turned off. It is now out of warranty and will cost me to get repaired again. This dishwasher is only 2 years old. Worst dishwasher I have ever owned. Show details

Only problems and issues – Brand new apartment with Smeg appliances, integrated version dwai6214x we had issues. Aqua stop didn’t work (flooded), leaking door, cracked hose and now aqua stop again. Smeg was here March. Show details

SMEG is the worst brand of all!!! – I have taken ownership of a home that has full smeg appliances. I have had nothing but issues with a dishwasher and the oven too. Stay away from this brand!

MY COMPLAINT regarding my SMEG Products – Well so far, so good. SMEG contacted me after I posted my review - which to be honest I wasn't expecting and wasn't why I posted it - I had just had enough. A Technician came out today and the dishwasher which has clunked since new has had a part replaced - clunk gone. He is sending a report to SMEG regarding the rusting rack. The cutlery… Read more

basket which is a poor design, he is going to bring out other models baskets for me to have a look at. We had already purchased a new rangehood which we don't have yet due to COVID so he didn't do anything with that. Stove top igniter can't be replaced yet - parts need to be ordered, and he is reporting on the noisy fans in the oven. My faith is slowly being restored - I will keep you posted and update my ratings when it is all finished. Stay Tuned.

Total dud! – This dishwasher came as part of the kitchen appliance package in our brand new Clarendon house. We’ve been in the house for less than 2 weeks and the dishwasher only worked properly for the first day or two. House full of family for Christmas, and we can’t even use the dishwasher to wash the dishes. Won’t run any cycle at all. Total disappointment. Show details

Power on but won't light up any cycles. (DWAU6214X) – Hi has anyone had an issue with the power light on the smeg dishwasher is on but won't light up any of the cycles ? Only had it since November last year as we built with Clarendon. Show details

Washes well, but could be better! – Smeg dishwasher was included in Metricon package. Overall does a very good clean. I agree that i needs a short 45 minute wash. The way i get around this is start on ECO mode, for 28 minutes (using timer), then pause, and switch to soak setting (used as a rinse). Works well, saves power and a great clean.  Show details

Disappointing machine for the price! – Just moved into our new Metricon house and started using the dishwasher. Very disappointed with this “luxury” upgrade Smeg machine. 2hrs for the shortest setting is a joke as others have posted. The other extremely disappointing discovery was that this model does not come with a cutlery drawer. The cutlery basket is absolutely useless for a family… Read more

with small spoons etc falling inside the basket. Feel like we have no recourse as it was part of a new build house rather than something we could return to a store.

Dishes end wet – Just moved back into our newly renovated home. We chose all Smeg appliances as they have good reviews, however, we are very dissatisfied with this dishwasher. As previous comments, it doesn’t dry dishes. There is still water left in the spray arms so when pulling top rack out bottom dishes get fully wet again. Quickest setting is too long. In… Read more

terms of noise, it is a very quiet one. Having said that my old 5 year old Bosch used to leave everything dried. Plastic cups may have some drops but not as wet as in this dishwasher. Quite disappointing considering its cost.

Why did I do it! – So disappointing. I brought this machine on a recommendation of the SMEG brand - should not have listened. Detergent tablet does not dissolve. Does not dry off anything that is in it cycle finishes on dashboard and you open it and - dripping wet. Half the plates and utensils still got muck on them. I think it is a lemon. Yes we did read and… Read more

follow all instructions in booklet. Brand new machine- waste of money! Was excited about a SMEG won’t go near this brand again:(

Hate it, hard to fit large plates in bottom shelf and no quick wash function – We got this with our new home built by Masterton in the Yes Package. Since the beginning after reading the book/manual I didn't like it. Cleaning wise it is not to bad, it gets the job done. Problems -You cannot fit large dinner plates on the bottom (main) shelf. You have to place these only to the back left area or the plates will always hit… Read more

the above spinner/cleaner

-NO quick clean setting apart from rinse. You would only want to rinse your plates. Complete waste of a function. The quickest is over 100 minutes. I had a Samsung in my previous home (that I chose myself and got installed) and it had a 28 minute clean function that was fantastic. The only thing it didn't do was dry everything properly due to the short time. With this SMEG one there is no way to clean anything quick if you have a busy day or function at your home. This was a deal breaker for me straight away

Lowest time setting about 2hr, already within one year gross mechanical fault – We get it from Clarendon home , from begaining not happy, echo setting takes which is the lowest takes about 2 hrs , other normal echo setting not washing at all which is very annoying .. Lot of westage of water and electricity and not drying well Last wk door was not closing , SMEG technician came fixed the door , my concern about the… Read more

manufacturing quality too.

Contacted with company , they told we have upgrade if you like short cycle one, we have to pay extra money

This is a vey disappointing that this mechine has no short cycle .

We choose top company SMEG but looks like westage of money ,

BRAND NEW DOES NOT WORK – Moved into our brand new Clarendon Homes build with SMEG appliances 10 days ago and the dishwasher has not worked properly once! We have tried every cycle, every trouble shoot, yes it has rinse aid but dishes do not dry, the liquid compartment never opens, the water never heats it's always cold when it's finished and we have repeated flashing… Read more

lights which according to the booklet is an error with the machine and heating. Emailed them for a service technician and no response. Rung them for help but no helpline in the weekends. I will be asking for our builder to remove it and replace with Fisher and Paykel.

Dishwasher is a lemon – Just moved into my new sekesui home and just started to use my dishwasher it doesn't work. Called out for service and worked one wash. Was so excited to keep using my dishwasher the next day it's not working again. So disappointed. Have to call again smeg head office to get my money back. Not a happy customer for something I paid brand new that doesn't work.  Show details

Very good – After using it for 6 months its been Good both on water and energy and I've been very pleased with the results. I wish I waited for the new models as they had an auto door open at the end of the cycle which makes for better drying. Also the new ones have a 27 min cycle but all in all I'm happy with it.  Show details

Worst dishwasher we have ever used – We were supplied this dishwasher as part of our new Metricon home. It's the only thing we don't like about our new house! It doesn't open and close properly, the buttons/cycles are not intuitive at all and instruction manual is useless. The ECO function goes for more than an hour and the dishes do not dry no matter what. Nothing stands up/fits in… Read more

the top rack and our standard size dinner plates block the rotating sprayer when on the bottom rack! Can't put wine glasses or large glasses in the top rack or the rack won't close. I'd prefer the budget brand that we had in our previous rental! Have also been disappointed with our 'top of the range' Smeg oven but that's another story....so much for 'luxury' items. No thanks Smeg

It doesnt dry things properly – It is not as good s our previous dishwasher, I don't like the cutlery basket, and it doesn't dry all the dishes properly, fair enough though it cleans everything each time, from heavy soiled dishes to 2-3 day old cereal bowls from the kids. Even cleans the glass wear, just not drying ..  Show details