Machine door clip does not work properly
We get Smeg dishwasher as part of our upgrade option for a newly built house. The machine takes a long time to wash, tablets often not dissolve or dishes are sometimes left with disolved powder stuck after a full 65 degree wash. Worst part is the door clip does not work properly, thus machine refuses to run although the machine is switched on. I had to open and close the door multiple times every night to get the clip to work so the machine will run. Tonight the door clip is broken after a year of playing up...I thought Smeg is more premium than other brands but I am disappointed it did not last...
Purchased in September 2016.
This dishwasher came as part of the kitchen appliance package in our brand new Clarendon house. We’ve been in the house for less than 2 weeks and the dishwasher only worked properly for the first day or two. House full of family for Christmas, and we can’t even use the dishwasher to wash the dishes. Won’t run any cycle at all. Total disappointment.
Purchased in December 2019.
Power on but won't light up any cycles. (DWAU6214X)
Hi has anyone had an issue with the power light on the smeg dishwasher is on but won't light up any of the cycles ? Only had it since November last year as we built with Clarendon.
Purchased in November 2018.
Washes well, but could be better!
Smeg dishwasher was included in Metricon package. Overall does a very good clean. I agree that i needs a short 45 minute wash. The way i get around this is start on ECO mode, for 28 minutes (using timer), then pause, and switch to soak setting (used as a rinse). Works well, saves power and a great clean.
Disappointing machine for the price!
Just moved into our new Metricon house and started using the dishwasher. Very disappointed with this “luxury” upgrade Smeg machine. 2hrs for the shortest setting is a joke as others have posted. The other extremely disappointing discovery was that this model does not come with a cutlery drawer. The cutlery basket is absolutely useless for a family with small spoons etc falling inside the basket. Feel like we have no recourse as it was part of a new build house rather than something we could return to a store.
Dishes end wet.
Just moved back into our newly renovated home. We chose all Smeg appliances as they have good reviews, however, we are very dissatisfied with this dishwasher. As previous comments, it doesn’t dry dishes. There is still water left in the spray arms so when pulling top rack out bottom dishes get fully wet again. Quickest setting is too long. In terms of noise, it is a very quiet one. Having said that my old 5 year old Bosch used to leave everything dried. Plastic cups may have some drops but not as wet as in this dishwasher. Quite disappointing considering its cost.
Why did I do it!
So disappointing. I brought this machine on a recommendation of the SMEG brand - should not have listened. Detergent tablet does not dissolve. Does not dry off anything that is in it cycle finishes on dashboard and you open it and - dripping wet. Half the plates and utensils still got muck on them. I think it is a lemon. Yes we did read and follow all instructions in booklet. Brand new machine- waste of money! Was excited about a SMEG won’t go near this brand again:(
Hate it, hard to fit large plates in bottom shelf and no quick wash function
We got this with our new home built by Masterton in the Yes Package. Since the beginning after reading the book/manual I didn't like it.
Cleaning wise it is not to bad, it gets the job done.
-You cannot fit large dinner plates on the bottom (main) shelf. You have to place these only to the back left area or the plates will always hit the above spinner/cleaner
-NO quick clean setting apart from rinse. You would only want to rinse your plates. Complete waste of a function. The quickest is over 100 minutes. I had a Samsung in my previ...
Lowest time setting about 2hr, already within one year gross mechanical fault
We get it from Clarendon home , from begaining not happy, echo setting takes which is the lowest takes about 2 hrs , other normal echo setting not washing at all which is very annoying .. Lot of westage of water and electricity and not drying well
Last wk door was not closing , SMEG technician came fixed the door , my concern about the manufacturing quality too.
Contacted with company , they told we have upgrade if you like short cycle one, we have to pay extra money
This is a vey disappointing that this mechine has no short cycle .
We choose top company SMEG but looks like westage of money ,
BRAND NEW DOES NOT WORK
Moved into our brand new Clarendon Homes build with SMEG appliances 10 days ago and the dishwasher has not worked properly once! We have tried every cycle, every trouble shoot, yes it has rinse aid but dishes do not dry, the liquid compartment never opens, the water never heats it's always cold when it's finished and we have repeated flashing lights which according to the booklet is an error with the machine and heating. Emailed them for a service technician and no response. Rung them for help but no helpline in the weekends. I will be asking for our builder to remove it and replace with Fisher and Paykel.
Dishwasher is a lemon
Just moved into my new sekesui home and just started to use my dishwasher it doesn't work. Called out for service and worked one wash. Was so excited to keep using my dishwasher the next day it's not working again. So disappointed. Have to call again smeg head office to get my money back. Not a happy customer for something I paid brand new that doesn't work.
After using it for 6 months its been Good both on water and energy and I've been very pleased with the results.
I wish I waited for the new models as they had an auto door open at the end of the cycle which makes for better drying.
Also the new ones have a 27 min cycle but all in all I'm happy with it.
Recommended at Harvey Norman but going back
This Smeg dishwasher was recommend to us at Harvey Norman but it is going back.
Dishes are not drying even on the longest wash cycle using rinse aid and Quantum finish tablets.
The draws are terrible and the middle draw is useless, cups and mugs do not fit. The draws have no adjustment besides height ( middle draw only ) no racks lay down for pots etc.
Our cheap Haier dishwasher washed as good, dishes dried and the racks make these Smeg ones look pathetic.
Very poor for an expensive machine.
The door would not even lock first up but eventually did for some reason but i bet that is going to be a future problem.
Looking at other reviews it seems like not drying is a common problem . I will admit it washes ok and is quiet.
Worst dishwasher we have ever used
We were supplied this dishwasher as part of our new Metricon home. It's the only thing we don't like about our new house! It doesn't open and close properly, the buttons/cycles are not intuitive at all and instruction manual is useless. The ECO function goes for more than an hour and the dishes do not dry no matter what. Nothing stands up/fits in the top rack and our standard size dinner plates block the rotating sprayer when on the bottom rack! Can't put wine glasses or large glasses in the top rack or the rack won't close. I'd prefer the budget brand that we had in our previous rental! Have also been disappointed with our 'top of the range' Smeg oven but that's another story....so much for 'luxury' items. No thanks Smeg
It doesnt dry things properly
It is not as good s our previous dishwasher, I don't like the cutlery basket, and it doesn't dry all the dishes properly, fair enough though it cleans everything each time, from heavy soiled dishes to 2-3 day old cereal bowls from the kids. Even cleans the glass wear, just not drying ..
Questions & Answers
Is there a known issue with the 'Door Not Closing' properly issue?
If so, what is the fix?
Thanks for your enquiry. If the door doesn't close properly, this can be due to the upper basket not being adjusted correctly and maybe on a slant. This will not allow the top basket to engage the water feed and therefore prevent the door from closing.
I have this dishwasher
I turned it on this morning and only the power button lights up but no other button does. There for you cant select a program. I have tried a number of times but only the power button lights up seems to be stuck
Dear Caitlin, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at email@example.com with your address, telephone contact details and also if you can scan me a photograph of the rating plate from the right hand side of the appliance. Once I have this information I will be able to arrange an inspection to ascertain what to do to fix these problems. Regards, Steve Cullen
I have had my smeg dishwasher for about 1 month and it been great dishwasher but I turned it on this morning and only the power button lights up but no other button does. There for you can’t select a program. I have tried a number of times but only the power button lights up seems to be stuck
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