I am so upset with my purchase of the Smeg upright cooker
I am so upset with my purchase of the Smeg upright cooker. This is the second cooker I’ve had delivered as the first one was faulty. The oven cooks unevenly. The gas hobs switch of continuously whilst cooking and I come back to check my meals and realise it’s turned off. The oven is impossible to clean. I’m so irritated and I really don’t want to have to try and communicate with the Smeg contractor here in Melbourne as their customer service was terrible. Very difficult to clean. I guess I have to just wear it but Smeg has really let us down.
Dodgy Smeg Freestanding Oven FS61XNG8
We have recently purchased a smeg freestanding oven and have had it for less than a month. From the very first day we turned it on it has made a very noisy vibrational sound, I contacted smeg straight away, they advised to continue using for a couple of weeks to see if it settles after transportation. Late last week a new rattling sound emerged aswell. There has been nothing but problems. To make matters worse it seems there is too much moisture in the oven and that the thermoseal is not doing its job, when on vapour clean starts leaking water into the cavity draw below. I suspect the oven is not distributing the heat evenly as food is not cooking consistently. This is ridiculous. I am not happy at all.
- Verified purchase
Good compact dual fuel oven
- Triple-glazed oven door is amazingly cool, great for little hands
- Great safety features on the gas - push to turn knobs, flame failure (while very rare) seems to cut the gas.
- Oven cooking is fairly even (front to back), but not perfect unfortunately
- there is an occasional rattle in the fan but it's not a huge issue
- For the price it seems to be decent quality and quite stylish too!
Mediocre aat best
The gas cook top is great, however the oven is very uneven, and the temperature is all over the place. Cooking times are inconsistent.
Tolerable for most situations, but totally sucks for baking cakes pavlovas, soufflés etc.
The fan has rattled since new.
The bottom tray door hinge was broken.
The clock started playing up/losing sections after about a year and now is useless.
After 4 years the oven element failed.
- Verified purchase
When the oven of our BLanco stove died we decided to go for a new cooker .3 stoves would fit into the space provided with the right power connection for the installed cabling.WE decided on the Smeg for its looks and after having recently bought an excellent Smeg dishwasher. We were a little apprehensive about the new style control knobs but these have been very easy to use and give excellent control of the element heats.The oven is very good heating up reasonably quickly and the timer function of the clock is easy to set and works well. The sou...nd of the alarm while being fairly quiet is easy to hear.The oven temperature controls this very well and the cooking time is normally in the lowest stated period on frozen products. Have not used the auto timing on the oven so cannot comment on this but if it is as good as the rest of the functions it will be very good. Strongly recommend this product
- Verified purchase
Great - almost perfect!
This is a terrific electric oven/gas stovetop cooker. I love the electric oven - it heats up so quickly and cooks things evenly. The stovetop is great too, although the starter clicky things have to be on for quite a while before the gas will stay lit, and in early morning hours seems loud and long. After a black out the oven will not work until two buttons are pressed on the clock, and I do not use the timer so cannot say whether it works - found the clock difficult to set and don't need another clock so I made a cover for it to black it out. The front wok burner gas hob tends to make a stain/burn mark around the steel that can be annoying, maybe I need to use the stand more? But altogether I love this cooker and am glad I bought it.
great stove rubbish timing system
brought this stove a year before we had it installed in a new home.
this is a brilliant stove the gas cook top is great and the oven good.
However the clock just rings a bell when time is up does NOT switch OFF as our old Smeg oven did. Also the time would not adjust on the clock, Smeg replaced the clock no trouble but the technician had trouble setting the time on the new one and didn't know how he did it. Later when we tried to set the time again it would not reset, After numerous phone calls, and an offer of another new clock, Smeg head of...
Questions & Answers
Oven worked fine for a year. Now the timer is flashing A and a key symbol appears. I can't find reference to key symbol. In manual
I was considering getting this stove but am alarmed at the number of bad reviews.
SMEG used to have a great name but wondering if this is still the case.
I'm a food technology teacher and cook a lot so want an excellent product with reliability and long term satisfaction.
My previous stove was Smeg but over 15 years old and was great. Stove very difficult to clean oven. It’s as if residue from cooking gets into the enamel and cannot be cleaned. They are unfortunately made very cheap.
Hi Jane. thank you for your question, we would love to have the opportunity to discuss your concerns and also talk you through the various functions and features of our beautiful appliances. Can you kindly email: firstname.lastname@example.org with your full name, address and a contact telephone number please mark this information to the attention of Kylie. Kind regards, Smeg Australia.
Trying to remove the door for cleaning. Inserted a 'pintle' into the hinge but it actually prevents you lifting the door off. Any suggestions?
Please call our technical support team on 02 8667 4888 and they will be able to assist you
|Category||Freestanding Ovens||Freestanding Ovens|
|Features||Cooling Fan and Separate Grill||Cooling Fan and Separate Grill|
|Colour / Finish||Stainless Steel||Stainless Steel|
|Dimensions||915 x 600 x 600 mm||945 x 596 x 595 mm|
|Number of Burners/Zones||4||4|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Release date||Jul 2012||Jul 2012|
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