Visually good. Initial issue resolved quickly
Overall very happy despite an initial teething issue which was resolved within 24 hours.
Looked great in the store. Oven was dead on arrival, gas cooktop works though. Smeg organised a next-day in home repair, which is excellent after sales service and was quickly resolved by their technician.
Gas burners are powerful, but as noted by another reviewer the included stainless-steel wok stand included is pretty woeful and glows red-hot when used. We will purchase an aftermarket replacement in cast iron, not comfortable using that piece.
Design ...wise very appealing. Something we didn’t realise at the shop was only 1 wire baking rack is included, not 2. Includes a 2 of the solid ones but if you bake a lot a lot you will need to buy an aftermarket 2nd wire rack. Our Installer, who was not affiliated with Smeg, noted this particular issue of oven not working is a somewhat common fault with them and caused by the clock itself not working, which controls the oven on/off even when no timer is in use. Other than that his advise was “he would happily buy one” as they are very reliable.
Purchased in July 2021 at The Good Guys for $2,514.00.
Replacement for older stove
Looks wonderful. Nice quality . Cooks well , easy to operate, oven heats up fast . However the cheep flimsy wok burner lets the quality down . Also needs more than one wire oven shelf /rack . The lead to plug in the oven could be slightly longer . Didn’t reach to my power point in the cubard next to oven . Also does not come with the gas lead conector.
Questions & Answers
Hi there. Wondering if it is normal for the big middle burner to go out when using bigger pots and woks? Aren’t the bigger burners for larger sized pots? Should I buy a better quality wok burner adapter piece? The one supplied in very thin and blackened quickly. Thanks.
Hi Jenny. Thank you for reaching out in regards to your cooktop. Can you please email us direct with your full name, address and a contact telephone number, we will then be in direct contact with you to discuss this further. Our email address is firstname.lastname@example.org and please mark to the attention of Lesley. Regards Smeg Australia.
Hi guy's just wondering if the electric function needs to be hard wired in?
Hi Mia , mine just plugged into the existing PowerPoint but it’s NOT a standard power point , it was put in for my previous oven , as my Smeg was a update . I think it’s a 15 amp one ( in Australian) . The cord on the Smeg was shorter than previous oven and did not reach to the PowerPoint !! So I had to get a short extension cord made up by a electrician ( as it was not a standard cord size) . I am very happy with my new stove / oven though . On a negative I would have liked another wire oven rack included ( I purchased one) and the wok burner attachment is very flimsy. Good luck I hope this helps .
Hi Mia.R thank you for your enquiry. This model comes with a 15-amp lead and plug and just needs to be plugged into a 15-amp power point. Kind Regards, Smeg Australia.
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