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Solaire Connect

Solaire Connect

 Verified
Solaire Connect
4.4

18 reviews

Positive vs Negative
78%5%17%
Average Purchase Price$10,725
Warranty Claim MadeYes · No
Customer Service
4.6
Timeliness
4.8
Job Satisfaction ?
4.6
Rates and Fees
4.7
Installation ?
4.6
Value for Money
4.7
18 reviews
Jon T.
Jon T.
 

I have used Solaire for countless jobs, their service is amazing and they go above and beyond to make sure the customer is happy!

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Gary Kalaher
Gary KalaherWA
 

From the initial consultation through to the installation of our solar panels we have nothing but praise for the team at Solaire Connect. The consultation was very informative and related to our needs and specific positioning of our roof. We felt we were dealing with an ‘expert in the field’ and not a salesperson. The installation was efficient and thoroughly professional. Show details

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Sheilamay
Sheilamay
 

We love our solaredge system. The install team were really friendly and done such a good job. They even took the time to clear any ‘mess’ up before they left. I would recommend Solaire Connect to anyone. 5 ⭐️ Show details

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Cameron C.
Cameron C.
 

Solaire Connect were amazing from start to finish, highly recommend. Show details

Cody W.
Cody W.
 

5 Stars if there was 6 I would give it 6 the whole process from start to finish was very efficient and smooth installation was amazing I am extremely happy with my solar panels

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Karl Hatton
Karl Hatton
 

Excellent installation from a team that operate with integrity and offer old fashioned customer service.

Chloe
Chloe2 posts
 

I recently had solar panels installed by Solaire Connect and honestly couldn’t be happier with the whole experience. My salesperson, Roshann, was fantastic — really knowledgeable and took the time to explain how everything works, the benefits, and the installation process without ever being pushy. Solaire Connect handled all the paperwork and… Read more

applications for government and federal rebates, which made the whole process completely stress-free. The installation team were great too — they got straight to work, no messing around, and once everything was up and running they connected the system to my WiFi and walked me through the app so I could see exactly how much power my panels were generating and how it’s being used through my inverter and battery.

It’s been such a smooth and professional experience from start to finish, and I’d absolutely recommend Solaire Connect to anyone looking to save on electricity bills without the sales pressure.

Cameron Fazey
Cameron FazeyWA
 

did our 3ph upgrade with battery and solar. Ben who assisted us was informative and the back office was great with updates throughout the process Show details

Cody Bowling
Cody BowlingWA
 

Had our home solar installed by Solaire and it was a great experience Show details

Ethan price
Ethan priceWA
 

Had an awesome experience with Solaire Connect! Ben was incredibly helpful from start to finish—knowledgeable, professional, and made the whole process easy. Everything ran smoothly, and the system works great. Highly recommend! Show details

Maryanne
MaryanneWA
 

Had solar and AC installed. Very happy with service from Daniel and Ben Show details

Gary Alexander
Gary AlexanderWA
  Verified
Timeliness
Rates and Fees
Value for Money

SHONKY OPPERATOR! Steer clear! They installed my system, were ok in the lead up but they blew up 3 of my air conditioners, and my range hood at install.......and now claim it wasn't them! Everything worked until they caused a power spike, which blew up a switch inside. It is now costing me $3,000 to replace parts and air cons! Whatever you do, go with someone else, these people don't care! Show details

Nicky
Nicky11 posts
 

I just wanted specs & prices - was not interested in the sales pitch – I was doing my research as I've had solar in the past but have a new house so needed to investigate all the new options out there as its been 6 years since i last got solar. Asked for a spec sheet & prices to be sent to me as i didn't need the sales pitch. They will not send the info unless they come out to you and give the sales pitch as they don't want their competitors to get the information. Ok lost a possible sale.

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Terry Andrews
Terry AndrewsWestern Australia
 

Installation of aircon – The person you sent out (Daniel) was very professional and polite and I would recommend Solaire Connect to anyone and thanks for a professional job please thank Daniel for a good job

Matt T.
Matt T.WA
 

Quick, Easy, Painless AC Install – Solaire connected through a tradie hire app and managed to install our new, replacement aircon within 10 days, instead of the 4-6 weeks quoted elsewhere. Installer was early, thorough and professional. I couldn’t recommend them highly enough.

Stephen H.
Stephen H.WA2 posts
 

Poor Backup – Company very helpful before purchase but could not offer an inverter with a visual display panel of performance info. Installation staff were great. Inverter connected by WiFi once then never again. Took ages to get any suggestions to fix problem back up from company and the info did not solve problem. They have never answered my messages since and never got back to me with a quote for my place in Manjimup.

Madeleine Innocent
Madeleine InnocentWA2 posts
 

Solar panels – I finally chose Solaire Connect for my solar panels after contacting 6 businesses. They came as one of the three from Solar Quotes, who have an amazing library of articles helping us work out what suits us best. Solaire Connect was helpful, knowledgeable, relaxed, always quick to return phone calls and emails with questions answered. The… Read more

installation team ran with German like efficiency. Now I can't wait to get my app to gloat over the amount of power I'm generating.

Mitch
Mitch4 posts
  Verified

Great product, terrible installation and service – I had a ducted reverse cycle air conditioning system installed on 30/11/2015. The installer was too lazy to do a proper job and just stuck the waste pipe into the old evaporative system's drain pipe with a bit of silicone around the joint. Waste water (condensate) then leaked through my ceiling. So far they have paid for the plumber I called to… Read more

fix the leak, and they have sprayed the ceiling with mould killer, after I continually nagged them and finally threatened to go to Consumer Protection. But for two weeks I've heard nothing from them. Today (16/3/2016) I bit the bullet and lodged a complaint with Consumer Protection.

Mitch
Mitch   

Update: Kevan from Solaire Connect has been in contact and I'm reassured that the problem will be rectified within a week...

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