Solar Man Australia
Verified10 reviews
When installed all three penatrations through my tiled roof leaked ,staining my ceiling .no problems after that untill i required some warrantee work ( faulty wifi dongle ) which i eventually fitted myself ,but still doesnt work ,( not compatable with old inverter ) After numerous phone calls, promises and emails since early november ( its now march)the problem has not been fixed under warrantee .THEY DO NOT HONOUR THERE WARRANTEE ! Show details
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The Solarman Phone App does not allow one to change your password. So thought I'd report the fault. Same same, CANNOT even report the fault. Show details
High quality customer service, installers, tradies and product – A huge thank you to the entire team. Was a huge job and given my property was not conventional, everything was handled so professionally. High quality customer service, installers, tradies and product! Solar Man were highly recommended to me and they didn’t disappoint. System working a treat and looking forward to spending my hard earned dollars… Read more
on myself, instead of the electricity company. A big shout out to customer service rep James, and installer/ electrician James who worked tirelessly. Greatly appreciate your dedication
A class act – I can’t stress how professional and helpful this team was for us. They really made the whole process easy and nothing was too difficult for them. We couldn’t be happier with the result and the installation is so neat. Show details
Solar panels – Solar man team was very efficient and very professional, cleaned up after installation, very happy with it, thanks Show details
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Game changer! – We had been saving up for a few years with a view to improving our outdoor space out the back. Our existing awning roof had hail damage, was poorly designed and leaked. After pulling the old roof down, we thought about redesigning the deck. It had an old, weathered handrail which really closed off the yard. We enlisted the help of Van Home… Read more
Improvement to build for us a new deck and awning roof and we're so glad we did! Van and his team are tireless workers who will stop at nothing to make their customers happy. They have transformed our backyard into an amazing space, with a beautiful new, low maintenance deck in ekodeck with a cool, breezy, flyover roof in 75mm insulated panels, complete with down lights! The transformation is really unbelievable! What was truly impressive, was that Van helped us identify and resolve a leak in our house roof (that was caused by another tradesman). He did this free of charge as a kind gesture. I highly recommend Van Home Improvement service to anyone in need of a new deck, awning or carport!
Helpful prompt knowledgeable – Tech turned up on time and on a public holiday (no extra charge) and completed job quickly and efficiently. Provided helpful information and tips and was knowledgeable. He was polite and friendly and did not treat me like an idiot. (I was a tech in a previous life). Highly recommended. Show details
Quick and easy fix – A problem came up with our inverter during the last lightning storm. I was told that the warranty claim would take two to three weeks and then someone would come out to fix our problem. It only took three days and the swap was quick too. I also googled the inverter and it turned out we got one of the best swapped in. Show details
Reliable Solar Company – We installed 5kw system 4 years ago, recently we found inverter shows faulty . We gave Solar Man Australia office a call . Emailed photos of Serial number of inverter , and error code on the inverter screen . Within a week . Electrician came and swap the inverter without any charge . So happy for the service . Reliable company . Would recommend to our friends . Show details
Deposit held without receipt and no refund – After paying a $500 deposit for a 5kw solar system we made some checks on how well it would work at our home. We were advised that shading of our home would prevent the system from working effectively. We therefore cancelled the contract but have never received a receipt for the deposit, let alone a refund. Our attempts to obtain either met with no response. Beware of any solar energy supplier but particularly this one.
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