SPAR

Second time we buy a product which is either infested with moths or over 12 mo the expired. The manager/owner seemed to try dodge when told he could get in serious trouble for selling expired foods. I feel bad for the few lids working there, having to apologise to the owners slack and deplorable products sold and over priced. They should receive a dep of health inspection and get them shut.

I’ve just come home from picking up some groceries from my local Spar supermarket instead of travelling further to Coles or Woolworths or Aldi . I’d had a big day working & as you do sometimes , we use the local supermarket instead of driving further & traffic , dealing with parking etc . I use this pretty regular , not just for the above reasons… Read more

but also they do have great hot chickens ! And staff are usually pretty good . And today my very ill husband said he’d felt like a hamburger from the Takeaway shop right next door to Spar hence deciding the things needed from a supermarket, I’ll just go & order the Burgers & go into Spar while waiting . I ended up picking up more than I’d intended as you do sometimes. Going through the checkout with a man serving me around maybe 35ish , I hadn’t seen him before , he was probably new to the job , which I can understand that everyone has to learn, we’ve all been there . He obviously hadn’t been taught too much about packing groceries, he’d put 7large heavy bottles of things like 2litre milk , couple of 1.25litre bottles , 2litre bottles of juice , 2litre makeup cordial , big can of dog food etc in one bag with couple toms, 2 apples & an avocado on top in the same bag ! Then the rest of the lighter groceries between 2 other bags . I’d told him at the start , I don’t mind paying for more bags as I only had 2 of my own & I’m 63yrs old & 5foot tall , & heavy bags just aren’t realistic or practical for someone like me , he then just handed me the Weetbix box , the pack of 3 kitchen paper towel & pack of 8toilet paper just loosely , ok right , I’ll deal with it , there were people behind me so I didn’t want to fuss . I paid the $126 but as always you have to ask for the receipt if you want it , got that & took it all back to the car , I naturally had a problem getting the heavy bag out & into the car , got the rest in , & went & picked up the ordered takeaway , back to the car , thought maybe I’ll just check this receipt before I leave because it’s happened numerous times with having a discrepancy with what the price is on the shelf to what goes through the register . Yep a Quick Look & there’s the $8.99 eggs & the $6 Weetbix have gone through twice , but not next to each other as you could understand, they were at different ends of the receipt ? & raw sugar price different to shelf price , only 20cents , but another few items , apples & avocado & icecream also different & not my way but their way of course lol . So back out the car I get & go back in & see the same guy & start to tell him nicely about the mistake , but then a woman who works there came over & said what’s going on ? I begin to tell her & she takes the receipt & peruses the receipt saying that she didn’t see any Weetbix twice or eggs & then says maybe we should go back through the entire thing & mark it off ? I asked her would she like to come out to my car & she said no I would not , in the meantime I have been completely polite & she was starting to make me doubt myself & wouldn’t hand back the receipt yet , so I just said ok I’ll go back & get all the groceries & bring back in , which they allowed me to do on my own 2trips , got a trolley for the last lot , the woman wasn’t there when I’d finished them back in , I waited for the man who had served me to finish , he came back to me with the receipt & says yeah no I don’t see anything twice here …l said please let me show you & I’ve said have you got a pen ? He says no & I said no pen around here in this area ? He said no , no pen . Now I’m starting to doubt myself & shake , there’s people everywhere , I pulled myself together , grabbed the receipt & adjusted my glasses & yes there it was , two definite extra items & 4 overcharges . I was not offered any apology whatsoever, I was not offered any help with the groceries to get back to my car again . I looked around for the blonde lady who’d treated me with disdain as though I was trying to get away with something, but she’d disappeared . I let it upset me for a bit , but writing this was therapeutic, & I have more important things to take up space in my mind than this pathetic lack of skills in customer service in a local business . But definitely…. PULL YOUR SOCKS UP SPAR BOOLAROO . I won’t be in a hurry to walk through your doors again ! I will drive the few km down the road instead of giving you my business again like I used to . Thanks for reading :-)

Replace employees who do not comply with Policies and Procedures relating to Customer Service and Community Services – The owner of the Franchise is Amazing and a wonderful businessman, I would rate him as a very high score, however? There is a psychotic young lady who behaves as arrogant as a spoiled child. Apparently, she has been given so many chances as an employee who mistreat the customers however, she feels she is entitled to respond. From a personalised… Read more

opinion and a lawful right as an Australian Citizen to express my experience regarding this service. I am happy to share my experience.

It was terrible, and the next time myself as a customer experience any backlash from any other employee who do not have the compassion towards customers, I will be forwarding a formal complaint to the OFT & ACCC.

If the employees cannot behave in a professional manner, but instead, behave like there in a ghetto? That is fine. I don't believe I will waste another cent of my hard work and earrings on this business anymore due to contributing to [Content Removed] employees, unless there are changes with employees that will comply by the policies of Customer Services.

Bloody awful AGAIN – I went into Blandford market place spar. Asked the guy at the counter if I could please have someone else serve me. He said sure. Went towards the back and said to a colleague in front of a customer and said here’s the nutter from last time. That broke my shell and I then became a nut. Especially when the old gentleman looked over towards me when… Read more

Alex said the nutter from last time is here. I wasn’t a nut then. But I became a nut when you called me a nutter. You’re a disgusting disgrace. Even your own colleague Samuel said that didn’t need to be said. If it wasn’t for Samuel and the old gentleman it would’ve went down much worse this time. Sack that Alex before I activate my social medias and completely ruin your shop. You lot should be ashamed for keeping that scum in the position of power. Let Samuel tisbury or Samuel tilbury be the store leader. He was a gem that day. Thank you Samuel for all your kind service and decent hospitality. I appreciated that and appreciate you. Thank you ❤️ but Alex you are a dirty filthy human. And what goes around comes around. Trust.

Alpha QLD SPAR no hello, uncomfortable completely silent service – I live in Alpha and the only supermarket is SPAR I am not happy with the service of the managers wife who is very rude if you say hello, very bad customer service. Its not just to me, I've witnessed her being very rude to travellers who don't even get a hello out of her.. Her husband is a nice fella, always says hello and is helpful towards us and… Read more

the weary travellers heading for longreach but now he's not well, so we have to put up with her.. she is my bad egg of the town.. I say if you have to be rude to customers, then don't come to work.. if I was her boss she'd be out the door.. I have never approached a checkout without a greeting, that's why I had to write this review, it's a very uncomfortable moment being served without a word spoken because I won't bother saying anything now after many times returning home in a bad mood because of her..

Rotten Apple – I bought an apple from Spar, Sussex Inlet 3 days ago and yesterday evening on cutting it open discovered it was absolutely rotten inside. I bagged it and today went back to Spar, showed the Staff the rotten apple and asked if I could exchange it for another one. I was promptly informed Spar couldn't see inside their apples so it's not their… Read more

fault. I couldn't believe it. No apology just aggressiveness. I looked up the law on rotten produce from a Grocer or Supermarket and it states quite clearly, as soon as your purchase produce you are immediately covered by the ACCC and if the produce is rotten, damaged, old etc the Grocer or Supermarket is legally required to either refund the money or replace the produce.

I suggest Spar Management at Sussex Inlet train their staff accordingly as I am sick and tired of ignorant, rude Cashiers being aggressive with me. Next time I will lodge a Formal Complaint with Spar Southern District Management.

Does not address cost of living for low income shoppers – I shop at our local Spar and find the operators and staff to be very friendly. I find their prices to be high in comparison to another local supermarket. Their weekly specials are predominantly "junk food" I emailed head office to express my view. I received no response from Head office but a verbal comment from local store staffers who said the email was forwarded to them and that they had no control or input into specials content. Show details

Spar gives me life – What can I say about Spar that hasn't already been said about the invention of the modern car, electricity or penicillin. Spar is THE best supermarket in Australia, Nay, the WHOLE WORLD. The people there are the friendliest I've ever met. The food choice is superb. I love it so much here.  Show details

Poor customer service to tourist – Very poor service at counter checkout Staff lady with long dark hair middle aged about 430 pm tuesday 25th May. She was more interested talking to a friend. No greeting or thankyou. Abrupt and didn't even move grocery items for us to easy access. Disgusting service I would give 0 out of 5.

Smooth and creamy Belgian chocolate – Best chocolate I can find in Australia. My partner and love chocolate and have found our absolute favourite, thank you. Show details

they won't refund missing item – i won't return to this brand of stores, as neither store nor network would refund a missing item, i had to ask bank to reverse charge on debit card

Out of date and rotten food served by gloomy staff with filthy interior – I went to spar sussex inlet a couple of times but never want to shop there again unless it’s an emergency and have no choice. I would recommend never to buy things that have a ‘special’ sticker on them from here. It is usually out of date or rotten. I have bought bread that was out of date here before. Fruit that are on special have rotten and… Read more

moldy ones on the bottom so you can’t tell until you open the packet. I bought deli food from here and had two indegestions in the past. The supposedly old owner lady here always watches me like a hawk and makes me uncomfortable, like I’m doing something bad by just browsing around. The staff look very sad and mistreated all the time. It’s a gloomy place for a holiday town. The vegetables are always soggy.

Theives! – Went in with $50 got the wrong change back when questioned the assistant she denied it then i spoke to the manager 3 times and i was still missing my $20 change and also they didn't provide me with a docket!!

From in billing – Take care when purchase lose items in spar the cost which stickered on item and cost of item in purchased bill high. I purchase bitter gourd mrp on price tag on packet is 48 inr but in bill it become 99 inr.

Excellent local Supermarket & Liquor – I visit and use this store quiet regularly , great fresh produce , excellent range for a small convent supermarket,excellent liquor range ,great prices for a independent business , very friendly family small business.

Most inconsistent stock – When this Spar opened, it's owners had a good selection of everything you would want from a small supermarket, and I did my weekly shop there. Then a new family took over and it is so inconsistent with the stock. Some weeks you can buy frozen peas, next week you can't, but you can buy a toaster?!?!? Instead of stocking the staple line of products,… Read more

they stock weird brands or types or sizes. If they stocked a consistent range of products, we would not be forced to go to the big chain supermarkets. Woolworths is opening in Mascot soon, so I think Spar will just become one of the many convenience stores in the area.

Never using again – Discrimination against Asian going on in this store. Always never been welcomed, but given a look looking at me up and down for two times, and stares at me like why did you even come here I so hate my job. There are a lot of asian people living in Mascot, and Spar can definately not be able to compete against Woolworths coming in, but they are not even trying anything.

Thieves – Hopefully they will be forced to close when Woolworths opens. My advice: count your change, question the price and ask for a docket. A russian girl tried to charge me $8 for a packet of Chips they were priced at $3, another time an overpriced litter of OJ $6, another russian tried to charge me $10, good thing i looked at the screen. If forced to… Read more

go there use your card ask for a docket and look at your Bnk ap, the charge appears almost immediately. They are thieves.

What a rudeness!!!!!!!! – I WAS a casual customer of this small supermarket in Mascot, 1-5 Bourke Street ( Cnr Church Avenue) Mascot 2020 NSW until...today: as usual it is rare that you can have a receipt from this shop so, as per my habit, I gently ask for a docket please. The person at the counter, presumably the owner, watched me directly and said with an agitated tone… Read more

of voice: "WHAT YOU WANT?" So I said : "a docket?" understanding that he could not hear the subject of the question; he went almost on my face and said "Pleeeease..! , as I was a child....while I am a 50 years old lady...I replied, almost incredulous, " I did say Please, can I have now?" , he said again :"Pleeese, you must say please!, I said: "this is absurd, maybe you have hearing problems" and I did repeat "Can I have this docket please" (tired of this scene); he then said something about his hearing and then threw everything on me at bench level (yogurts, change of money and docket) and said at very loud voice : " GET OUT OF MY SHOP!".

Another young attendant was there and he was pale and silent, I watched him and said that he (the owner) has some issues for sure and he did not say a word, I felt sorry for him (maybe he was the son of the owner)...I left shocked .Dear owner of the SPAR in Mascot I will never buy one thing in your shop as you asked and I will make sure that none of my colleagues and staff (250 people) comes in your shop anymore , do not worry this is a bonus for you.

For your information you should give the docket automatically as proof that you are paying your taxes and as a warranty that your merchandise is good and it is my right to have one, I asked politely because I am polite but this is not "mandatory" asking for something that I should have given in the first place.

Stay in peace!

Sussex inlet spar – Not happy staff it seems. For a holiday town it's not good to be greeted by such doom & gloom, to me the only supermarket it town is like the gate way to holiday destination-for those with kids/family and to arrive & first impressions are rudeness leaves a bitter sweet taste especially when just out of the door there is such a beautiful place to… Read more

explore. Staff where sad looking no smiles, seem to be a matriarch type character hovering around like we were thieves we thought was the owner(didn't make us feel welcome or spending any extra money only got milk & bread), there is surcharge for credit I heard staff say very rudely & almost saying how dare you use credit, I was shocked at the tone and the customer seemed stunned and said ok I'll have to pay it then, you could just see he was ready to tell them where to go! Our experience was unfortunate for start to holiday and we drive back out half hour or so away to get all other shopping over our holiday. At least supermarket there for essentials Old, disorganized, unfriendly and staring staff

OK – It is a good shop for fruit and vegies but you wouldn't want to do all your grocery shopping as it would certainly put your bill up. Good for when you run out of essentials. Spar is close to where I live. It has good quality fruit and vegetables at usually good prices. Our local spar makes use of local fruit and vegies which is good for the city… Read more

I live in. It sells just about any product you can buy in a bigger supermarket chain. Good specials come out in a leaflet in the letterbox once a week. Pricewise it is dearer than the bigger supermarket chains for grocery items and doesn't always have the specials advertised in the letterbox leaflet.

OK – the Spar is a very handy shop for when you just need a couple of things and are in a hurry i dont think much of their prices though as they are really high. I also dont think that there specials are very good as the specials are normally the same price the goods are in the supermarkets. Handy if you just need a couple of items like bread and milk… Read more

and dont want to brave the supermarket. They are also open quite late and have heaps of shops all over australia. The price of there products are quite expensive compared to thee bigger supermarkets.

OK – Great place to buy the sorts of things you buy at the corner store. Like all small supermarkets it's not well staffed but the one I know is well presented at least. It attracts a lot of customers which means long queues and staff are busy serving and not necessarily taking care of the shop. I slipped over on something that should have been… Read more

cleaned up.

I felt so sorry for the teenager serving a dragon lady who made her cry in front of the line up. It isn't dingy like most small supermarkets I've seen. Long queues and I often wait longer to be served than at other corner stores.

OK – There are cheaper places to shop, but it isn't crowded so you can get in and out fast. Limited selection probably accounts for some of the pricing being a little higher than I would like. Would love to see more in the range of bakery goods. There is one fairly nearby, prices aren't too bad, the produce appears to be decently fresh, staff were very… Read more

friendly and eager to help and very quick to process the items, layout clean and well lit. Selection somewhat limited in certain products, there aren't many of them around, don't really feel in general they compete price wise.

Terrible – overall i dont like shopping there but others mite i would rather go somewhere bigger where i get what i want cheaper really over all i would give it a miss not much to say i only go there ifr they have good specials prices are a little high than i would pay for most stuff the checkout is long and the service is bad and they dont help you much there and the meat aint nice well i did not like it much

Bad – We live in a small community and SPAR is our only local grocery. We shop there only for emergencies or when we don't want to make the 15 minute drive into town where there is Coles, Woolworth, IGA, and Aldi. When you need a litre of milk or a kilo of ground beef it is OK, but you certainly wouldn't want to do all your shopping there because the… Read more

selection is quite limited and the cost is high. The store is locally owned and operated. I near our home, quick in and out. Limited selection with high prices.