Reviewer Photos & Videos
Returned. Poor Quality
I bought two of these. One had a manufacturing fault that couldn't be adjusted or fixed. The right side of the chair was lower than the left! The backrest was also skewed in a funny way. Not exactly ergonomic and not what to expect of a relatively expensive chair! Steelcase was helpful but ultimately they couldn't give me any indication of when a replacement could be provided. Given they were bought as a set, I returned both. Suggest to look at the quality carefully on delivery - if it looks lop-sided - measure it as it probably is! Otherwise, ...the Steelcase Leap is an OK office chair - looks nice, comfortable enough, no squeaks, and a good range of adjustments. Could probably do with a bit more padding in the seat - as could a lot of new chairs these days.
Purchased in June 2021.
This is the office chair you need to invest in
After completing a lot of research on office chairs last year - when Covid hit - I purchased my first “big investment” office chair.
It’s a bit daunting spending over 1K on a chair without even trying it. I was certainly relieved when the long awaited wait was over and I got my chair. It came in 2 parts - which made the put together a simple click of the two parts. The cushions look really thin - so I wondered if it would be comfortable- My fears were squashed the moment I sat on it -absolute bliss!! Honestly so good. Hubby was a pit cranky at...
Overrated and uncomfotable
Bought this chair after rave reviews from YT and articles on the Net. Sadly, I fell for the hype. I've learnt that any chair worth having it is always best to try it out beforehand. This chair offers much customisation in terms of adjustability but its back rest/support is utter terrible. In particular its thoracic and upper back support is almost non-existent. I'm 164cm, 70kg - have relatively good posture, do Crossfit and even worked as a PT in the past and I can say this chair does not help in fostering ideal good posture whatsoever but rath...er adds to the pain of having tight traps and rounded shoulders that have to be counter-stretch each time I get off the chair. The chair has positive reviews elsewhere, so it definitely will suit some but my advice is look elsewhere, or at least ensure you can try the chair before buying.
Purchased in October 2020 at Designfarm for $999.00.
The Steelcase Leap 2 is a very comfortable chair and reasonable value for money. It is well constructed and looks good. Almost everything can be adjusted – backrest tilt and pressure required for tilt, height of lumbar support, lower back firmness; seat angle, seat depth and seat height; arm rest height, width, lateral angle and forward or back. I am 190cm and 84kg and like a relaxed seating posture and some of the adjustments are near to or at their limit; this is not an issue for me but may be if you are very tall.
After doing much research...online for a good ergonomic chair it came down to a few options that continually rated highly in reviews but it was difficult to test drive them. The Leap 2 seemed to have the least number of complaints out of the final shortlist, so purchased online and am happy with the result.
Purchased in April 2021 at Arki environments for $1,100.00.
Agree with previous post very overrated
Purchased this chair a fortnight ago and sat in it for 5 days trying desperately to like it. Being just over 6 feet and around 100kg the chair did not suit me at all due to the lack of comfort. The almost non-existent padding on the seat pan and back made it hurt both my lower back and buttocks so much so I gave it away after 5 days (even after removing the adjustable lumbar) Anyone thinking of buying this chair must try first preferably on a 30 day trial (not possible in Australia) if not at least see it in a shop and have a test sit for a bit.
My wife is now trying to use it but she is also having trouble with the aggressive lumbar and lack of comfort. Being older perhaps the chair is better suited to younger folks.
Purchased in April 2021 for $1,370.00.
A highly overrated chair with an extremely bad headrest design
I bought this chair hoping more money would buy a more comfortable chair and I went all in, bought the one with the headrest as well. Buying the headrest proved to be a very costly mistake. It should not be called head rest, it's more of a head restraint. The chair offers all sort of flexibility but the headrest offers none! The angle of headrest can not be adjusted, nor is it flexible enough to be pushed back. It cant even be taken out! Something which is an optional add on, you would expect to come out from the main item if desired but no, th...ats not an option with this headrest. I am now dealing with pain in my neck and further down in shoulder. This was a big $1300 mistake I made. There are a few good things: handrest design is great, lower down the lift and swivel mechanism are good. However, a chair this expensive can not be judged based on the components. Overall, I am cursing myself for deciding to buy this chair solely based on what people were saying on the internet and not sitting in one myself. Please do yourself a favour and think hard before buying this chair. I would still say that If you buy this chair, dont buy the one with the headrest.
Purchased in August 2020 at ARKI environments for $1,299.00.
A very pleasant experience dealing with ARKI Environments.
Great product (Leap V2 office chair) and the team were helpful and entirely professional assisting me over the phone and by email before, during and after the sale. Expensive but much cheaper than a HM Aeron and great value for a product of this quality. Would absolutely purchase from them again.
Purchased in August 2020 at Arki Environments for $997.50.
We are lucky at Telstra to have access to providers of different services and in tough times where we are locked down away from school/office/leisure environments, we all wanted to find a way to be comfortable in an uncomfortable situation. Well the team at ARKI came through and provided access to these office chairs which are comfortable and supportive. Kirsty from the team was ultra professional is ensuring potential COVID delivery delays were well managed.
Purchased in September 2020.
Cushion is too soft and bottoms out
I purchased the Steelcase leap v2 from Arki environments and the cushion was different to the one in the show room at Steelcase it’s much softer and bottomed out causing tailbone pain.
I have notified them but they did not seem it care about it.
There’s no return policy from this store.
Purchased in June 2020 at Arki environments for $1,080.00.
Love At First Sit.
When my aching back told me I needed an ergonomic chair, I hit the internet. Considering the cost of these things, I wanted to get it right so I researched for a couple of weeks before I pulled the trigger on a Steelcase Leap.
At first I was set on a Herman Millar Aeron but the reviews were all over the place. people either loved them or loathed them. You have to physically test one out to find out where you sit :-). Good luck with that, they're as rare as as hen's teeth here in Australia.
Further research bought me to the Ergohuman but that ...fizzled when I tried one in the flesh. To be fair it was actually labelled as an Ergo 1 but looked almost identical to the pictures of the Ergohuman I'd seen - and therein lies the problem. I couldn't pin the chair down to any one manufacturer. It seems there are multiple knockoff copies of these chairs, each with a similar sounding label, seemingly designed to confuse. I'm neither smart enough nor patient enough to sort through that mess. Finally I stumbled upon the Steelcase Leap. Unassuming looks, overwhelmingly positive reviews; it was a no brainer - for me at least. If you want something flashy that screams, 'Look at me, I'm high tech,' look elsewhere - plenty of them out there. Next problem was: how do I get hold of one? Living in a regional city, I couldn't just mosey off down to my local furniture store. Now, I don't know about anyone else but I'm uncomfortable with sending $1,000 plus into the ether, trusting that the recipients will honour their side of the bargain (been there, been done). In the end all I could do was, yes you guessed it, more research on the internet. To cut a long story shorter, I finally went with ARKI Environments (based in Brisbane). I'm relieved to be able to report that they didn't disappoint.
Purchased in June 2020 at ARKI Environments for $1,061.00.
This chair is Awesome.
I have used this chair in my office. I never disappoint from this chair. This chair design is attractive. This chair is very comfortable and best for long hours of duty. I purchased Steelcase Leap chair from the site worldwidebestofficechairs
Purchased in September 2016 for $899.00.
Steelcase Leap V2 Task Chair is the best seating experience I've ever had....HANDS DOWN!
I ordered the Steelcase Leap V2 Task chair from ARKI Environments after a lot of research online.
Excellent service and product. Well worth the investment. Lifetime purchase! BEST IN CLASS
A real competitor to Herman Miller
This chair is one of the best money can buy. It feels extremely well constructed, the padding is very comfortable, suitable for 8+ hours of use per day, highly adjustable, yet offers true support and comfort in every configuration.
Purchased in May 2020 at ARKI for $1,200.00.
Questions & Answers
Is there any bigger people that have tried out the standard steelcase leap v2 ? I'm 5'8 120kg, just wondering if it's an option for somebody my size, or maybe the gesture ? The price quoted on the plus was 3.5 grand; so i'm not too keen on that idea.
I'm around 72kg and the stand chair barely has enough padding for me.
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