Steelcase Leap V2

Very disappointed with steelcase Australia. This is not a company that values the customer. I do not recommend this company. From a terribly disappointed customer. Show details

Wanted to look for a high quality ergonomic chair and got myself a Steelcase chair but the height adjustment arrived defective and I had to return it. I wanted a smooth warranty process, but they frequently encounted shipping errors, which caused alot of hassle. I am confused to why the poor support and product quality was not reflective of the absorbent price I was charged. Show details

Returned. Poor Quality – I bought two of these. One had a manufacturing fault that couldn't be adjusted or fixed. The right side of the chair was lower than the left! The backrest was also skewed in a funny way. Not exactly ergonomic and not what to expect of a relatively expensive chair! Steelcase was helpful but ultimately they couldn't give me any indication of when a… Read more

replacement could be provided. Given they were bought as a set, I returned both. Suggest to look at the quality carefully on delivery - if it looks lop-sided - measure it as it probably is! Otherwise, the Steelcase Leap is an OK office chair - looks nice, comfortable enough, no squeaks, and a good range of adjustments. Could probably do with a bit more padding in the seat - as could a lot of new chairs these days.

Overrated and uncomfotable – Bought this chair after rave reviews from YT and articles on the Net. Sadly, I fell for the hype. I've learnt that any chair worth having it is always best to try it out beforehand. This chair offers much customisation in terms of adjustability but its back rest/support is utter terrible. In particular its thoracic and upper back support is almost… Read more

non-existent. I'm 164cm, 70kg - have relatively good posture, do Crossfit and even worked as a PT in the past and I can say this chair does not help in fostering ideal good posture whatsoever but rather adds to the pain of having tight traps and rounded shoulders that have to be counter-stretch each time I get off the chair. The chair has positive reviews elsewhere, so it definitely will suit some but my advice is look elsewhere, or at least ensure you can try the chair before buying.

Great chair! – The Steelcase Leap 2 is a very comfortable chair and reasonable value for money. It is well constructed and looks good. Almost everything can be adjusted – backrest tilt and pressure required for tilt, height of lumbar support, lower back firmness; seat angle, seat depth and seat height; arm rest height, width, lateral angle and forward or back. I… Read more

am 190cm and 84kg and like a relaxed seating posture and some of the adjustments are near to or at their limit; this is not an issue for me but may be if you are very tall.

After doing much research online for a good ergonomic chair it came down to a few options that continually rated highly in reviews but it was difficult to test drive them. The Leap 2 seemed to have the least number of complaints out of the final shortlist, so purchased online and am happy with the result.

Agree with previous post very overrated – Purchased this chair a fortnight ago and sat in it for 5 days trying desperately to like it. Being just over 6 feet and around 100kg the chair did not suit me at all due to the lack of comfort. The almost non-existent padding on the seat pan and back made it hurt both my lower back and buttocks so much so I gave it away after 5 days (even after… Read more

removing the adjustable lumbar) Anyone thinking of buying this chair must try first preferably on a 30 day trial (not possible in Australia) if not at least see it in a shop and have a test sit for a bit.

My wife is now trying to use it but she is also having trouble with the aggressive lumbar and lack of comfort. Being older perhaps the chair is better suited to younger folks.

A highly overrated chair with an extremely bad headrest design – I bought this chair hoping more money would buy a more comfortable chair and I went all in, bought the one with the headrest as well. Buying the headrest proved to be a very costly mistake. It should not be called head rest, it's more of a head restraint. The chair offers all sort of flexibility but the headrest offers none! The angle of headrest… Read more

can not be adjusted, nor is it flexible enough to be pushed back. It cant even be taken out! Something which is an optional add on, you would expect to come out from the main item if desired but no, thats not an option with this headrest. I am now dealing with pain in my neck and further down in shoulder. This was a big $1300 mistake I made. There are a few good things: handrest design is great, lower down the lift and swivel mechanism are good. However, a chair this expensive can not be judged based on the components. Overall, I am cursing myself for deciding to buy this chair solely based on what people were saying on the internet and not sitting in one myself. Please do yourself a favour and think hard before buying this chair. I would still say that If you buy this chair, dont buy the one with the headrest.

Very pleased – A very pleasant experience dealing with ARKI Environments. Great product (Leap V2 office chair) and the team were helpful and entirely professional assisting me over the phone and by email before, during and after the sale. Expensive but much cheaper than a HM Aeron and great value for a product of this quality. Would absolutely purchase from them again. Show details

Lockdown relief – We are lucky at Telstra to have access to providers of different services and in tough times where we are locked down away from school/office/leisure environments, we all wanted to find a way to be comfortable in an uncomfortable situation. Well the team at ARKI came through and provided access to these office chairs which are comfortable and… Read more

supportive. Kirsty from the team was ultra professional is ensuring potential COVID delivery delays were well managed.

Cushion is too soft and bottoms out – I purchased the Steelcase leap v2 from Arki environments and the cushion was different to the one in the show room at Steelcase it’s much softer and bottomed out causing tailbone pain. I have notified them but they did not seem it care about it. There’s no return policy from this store. Show details

Love At First Sit – When my aching back told me I needed an ergonomic chair, I hit the internet. Considering the cost of these things, I wanted to get it right so I researched for a couple of weeks before I pulled the trigger on a Steelcase Leap. At first I was set on a Herman Millar Aeron but the reviews were all over the place. people either loved them or loathed… Read more ·  1

them. You have to physically test one out to find out where you sit :-). Good luck with that, they're as rare as as hen's teeth here in Australia.

Further research bought me to the Ergohuman but that fizzled when I tried one in the flesh. To be fair it was actually labelled as an Ergo 1 but looked almost identical to the pictures of the Ergohuman I'd seen - and therein lies the problem. I couldn't pin the chair down to any one manufacturer. It seems there are multiple knockoff copies of these chairs, each with a similar sounding label, seemingly designed to confuse. I'm neither smart enough nor patient enough to sort through that mess.

Finally I stumbled upon the Steelcase Leap. Unassuming looks, overwhelmingly positive reviews; it was a no brainer - for me at least. If you want something flashy that screams, 'Look at me, I'm high tech,' look elsewhere - plenty of them out there.

Next problem was: how do I get hold of one? Living in a regional city, I couldn't just mosey off down to my local furniture store. Now, I don't know about anyone else but I'm uncomfortable with sending $1,000 plus into the ether, trusting that the recipients will honour their side of the bargain (been there, been done). In the end all I could do was, yes you guessed it, more research on the internet. To cut a long story shorter, I finally went with ARKI Environments (based in Brisbane). I'm relieved to be able to report that they didn't disappoint.

As to the chair itself: I bought the cheapy, relatively speaking, all black cloth version of the chair. Despite having read that the chair may initially be necessarily uncomfortable, due to it forcing you into an unaccustomed "back friendly" posture, I found it (after tweaking its multitudinous adjustments) to be almost as comfortable as my Laz-y-boy. Quality wise; definitely a cut or two above what is locally available at HN or OW.

FWIW, based on my experience, I would be happy to recommend both ARKI and the Steelcase Leap chair. If you are in a position to physically try a variety of chairs first, even better. There is a rub though; the most comfortable chair in store might not be the best for your back, long term. Research, research and then some more research will give you the best chance of ending up with a chair that is both comfortable and good for your back.

This chair is Awesome – I have used this chair in my office. I never disappoint from this chair. This chair design is attractive. This chair is very comfortable and best for long hours of duty. I purchased Steelcase Leap chair from the site worldwidebestofficechairs Show details

Steelcase Leap V2 Task Chair is the best seating experience I've ever had....HANDS DOWN! – I ordered the Steelcase Leap V2 Task chair from ARKI Environments after a lot of research online. Excellent service and product. Well worth the investment. Lifetime purchase! BEST IN CLASS

A real competitor to Herman Miller – This chair is one of the best money can buy. It feels extremely well constructed, the padding is very comfortable, suitable for 8+ hours of use per day, highly adjustable, yet offers true support and comfort in every configuration. Show details