ALDI Top Load
Verified117 reviews
Best service – My washing machine was going well For unknown reason it stop working Unbelievable service , unable to replace or fix I got a full refund within 2 weeks I highly recommended Sydney
Ok machine, but has flaws – We’ve had our machine 3 years. It’s had issues with belts and also a block in the draining valve. If you’re a problem solver and handy on the tools, you can fix as it goes. But next time I think I’ll spend a bit more on a more reliable brand of washer. Show details
Totally USELESS spin cycle – Spin cycle is and has always ben abysmal. If this is an example of Stirling quality I certainly won't be buying Aldi products again
Reviews with attachments
Tears clothes and damages towels – All 5 of my work pants had torn pockets but another staff who I bought the same pants for are all fine, new towels and shirts frayed on edges. I thought my towel were getting old so I bought more Sheridan towels and they are also fraying on edges and lables tearing off. Show details
fantastic easy to use love my top loader – Washes great, washing cycle quick, spins to the point that clothes are almost dry, water-efficient, bought this machine on a recommendation by a washing machine repairer, the only thing I can fault is its a little noisy, happy wife, happy life ;)
In-depth reviews
Nightmare washing machine – We purchased this washing machine in Aldi a few years ago, and it worked allright for a while, although it was a bit hard on the clothes. Then recently it began to repeatedly flood the floor of our laundry room, and we found out it can no longer tell when it is filled with water, so it just keeps taking in and overfills the machine and floods the… Read more
floor. There is also no button to stop the water intake but let the washing run, so even if I stand next to it and stop the water when full to prevent flooding, it will then not wash. My current method of washing (until we can afford a new machine) is to start the machine and wait till it is almost full of water, the turn it off to let the laundry soak, then manually wash the load by moving it around with a boat oar, and then run the rinse program while I hang around and stop it in time to prevent flooding, then turn it off again, and then on again and manually run the spin program. Thanks for all the time and effort wasted on this rubbish, and for the water damage, Stirling. Never again another Stirling machine here (or any other Aldi whitegood "great offer"). What a nightmare
good family machine – Our Stirling 9kg has been a great machine. Much better than "popular" brands at twice the price and they are smaller in capacity!. It has handled 3-5 loads daily from this family of 5 for years. .Once the panel got moisture in it and we thought that's it! Remembering that's what happened to a F&P machine we had,but no ,It dried out, and has… Read more
been fine since.
It has started to go off balance a bit when spinning but that's our fault for tossing in heavy items.We throw in blankets ,big towels ,bathmats ,shoes, anything that needs washing. Alter for big loads or adjust for small.
Tangles the clothes a bit. But without the agitator it fits more in the same space. Its a compromise..We've had many different machines and would trust this over other brands. Looking for another soon and will retire this one.
We will buy another Stirling. Our son and his girlfriend bought a Stirling 9kg.Not wanting to spend $700 on a replacement.They to ,have had no issues.
If you have a big family ,on a budget, grab this machine. It wont hurt the pocket like the other brands that seem to break down more than this model..
Excellent machine for the price – Have only done 3 x loads since buying this machine from ALDI in July 2015 and so far all is perfect, the last being a very large load which took over an hour (probably caused by all the 'pausing/stop start spin etc that goes on in the program) but the clothes were spotlessly clean, almost dry, and only a little 'tangled up'. The machine barely… Read more
moves during the cycle so I can't understand those people with 'runaways' (please check the built-in leveller before writing a bad report). I haven't figured out all the program settings yet but just hitting 'Normal' does the job fine as it shakes and weighs the load (pretty cool to listen to) automatically and fills the tub accordingly. The 9 kilo washer was bigger than I wanted but you don't need to fill it during every wash and with the built in timer I can set it to come on during off-peak times to save power ( I haven't used this feature yet as haven't worked out how!)
One minor criticism is the lid which is really light and flimsy and not recommended for putting heavy things on. The other is the smallness of the writing on the display panel which makes it a little hard to read from to far away.
Pricing was $399 and a 3 yr warranty makes this unit very attractive which is why I bought it, knowing Aldi's great return policy. Basically, I saved about $250 on the Simpson I was going to buy but then again missed out on '6 months free detergent'. Shame!
Positive reviews
Great so far – Works as good as previous fisher paykel Very easy to use. Washes well and spins out very well.love the clear lid.cant put in fabric softener at start of cycle like the fisher paykel.all good after 6 loads Show details
It has a 3 year warranty and costs about $400. How do they do it? – I was prepared to find this machine a bother but thought about the Haier I bought from Aldi 7 years ago that hasn't missed a beat. Fact is: Aldi have a 3 year warranty on it. If it wasn't a good enough machine, that would kill their profits. There was something I didn't understand regarding one of the cycles. Service within a week, competent… Read more
service, free. The repair guy fixes all models. He told me that the machines >$1500 have better parts, but the ones around $800 - $1000, have all the same parts at double the cost. I wish I had a repairman in my pocket for all purchases. It is an excellent product. My main concern is that it has to have been made in a sweatshop for dismal wages. How else could they do it? Add an extra $200 Aldi, and pay your workers more.
Have had this machine from new 2019 - have not had any problems – We are a family of 4 adults - washing includes heavy duty work clothes to flimsy undergarments - never a problem Show details · 1
Negative reviews
Could hand wring better – The max 642rpm spin dry is useless. Clothes finish far too wet and there is no spin variable between programs to spin faster. WORST EVER total waste of money. Show details
Truly the worst machine I’ve ever owned – Clothes come out dirtier than they went in. Has significantly deteriorated my clothes over the last two years despite trying everything. Giving up and getting rid of it. So disappointed. Show details
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Very Basic – The machine is very basic and doesn't have all the bells and whistles other machines have. My lid does not stay open which is a massive pain when trying to remove clothing with both hands. When it spins clothing lean to one side and it makes a horribly loud nose and there is no pause option to open and rebalance. Show details
Recent reviews
Excellent machine – Great little machine washes really well , so happy I purchased it. My daughter has the same washing machine. Show details
Poor new design – Not simple.music plays ...useless.clthes a tangled mess.rinse unworkable.an example if new generation bad design Show details
Terrible and service run around – Exactly the same as Kevin's response. Up to second time to fix a different issue and as my location is too far away no technician has accepted the job. Call after call to tempo just getting nowhere. I just want my money back but they just want technician to look at it but as I said no one is willing to come out. In any case would never buy an aldi appliance again. Show details
Sorry we bought it – This machine is useless - unless you like to untangle clothes that tie up in knots during wash no matter how you load it and changes water level every time it fills during a cycle - also their eco cycle goes for over an hour - eco? Show details
No response – I was gifted a new 10kg washing machine Not even 6 months old my brand new washing machine decided not to work properly. I rang as it is covered under warranty, I have been given all the excuses and promised that a third party would be in contact to come out and fix the problem. They ordered parts to then say that it is still not working and have… Read more
to reorder the right parts!! 2 months later I still have NO WASHING MACHINE . I have rang numerous times and still haven’t had an outcome!!! ALL I WANT IS TO WASH MY CLOTHES. This is very poor customer service, I just want want we paid for!!! Still waiting for a reply????? Not happy
Stopped working less than two years old, not draining water from bottom of machine and has error code EA written in RED – The cycle runs until the water drains to the bottom and then keeps making the draining noise and error code is EA in RED. When I turn the machine off, it turns itself back on....like its possessed lol Has this happened to anybody else? I drained the water from bottom by removing hose but it was not that much water, maybe a litre or so.... Show details
Hi Julie, I am so sorry to hear about your experience with… Read more (+1 reply)
Stopped working properly after the FIFTH load and Sterling won't respond to emails – The first four loads were OK. Then, on the fifth load, the machine didn't fill with water but the agitation worked. We checked the water connections and filter, which were all OK. We tried a sixth load and the water only trickled in, making the load very slow Now it only works on the rinse cycle. It went from brand new to useless in seven… Read more
loads. Contacted Sterling who said they'd send us the warranty details. That was more than a week ago and despite a follow-up email, we've had no return contact.
I would never look at another Sterling product again – I had the same issue 3 times and the mechanic came out 3 x to repair till it was decided that the machine was worth less than the repairs and I was given a full refund. Show details
Find out how ALDI Top Load compares to other Top Loading Washing Machines
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very hard to get warranty still waiting after six weeks – it may be cheap but it appears there is no after sales service so in fact you may be better off looking else ware . its ridiculous that a company can give a three year in home warranty but cannot even get to a perth suburb Show details
Great value, hasn't skipped a beat since I bought it Very quiet, gentle on clothes. Very happy with this product! – This machine is simple and easy to operate which is ideal. I've found its gentle on delicates and can be used for handwash type items, as well as handle bulky items and large loads. Quiet during all cycles and is overall eco-friendly. Great product. Show details
I wonder if the next model is as good as the 2013 model XQB100-Y1066S – Purchased 7/92013 for $400.99. Washes and spins well but tangles the clothes. Don't know what the ultrasonic is supposed to do, have never used this feature. Around middle of June 2021 it was not washing or spinning properly. Called Tempo but gave me the runaround. Tipped the machine up to find the drive belt was loose. Two large screws on the… Read more
motor mount were adjusted to tighten the belt and now washing as normal. No thanks to the service help, disappointing.
Clothes still soaked when load finished – Bought the 10kg Stirling from ALDI 2 weeks ago, so have used it enough to judge. TERRIBLE...clothes and towels are still soaking wet after spin cycle. I'm so disappointed at how wet everything is. Thinking of giving it away! Show details
Not a fan – We purchased a different Stirling top loader a few years ago and were so happy with it we had no hesitation in purchasing another. So disappointed with the new one. The cycle is way too long. It washes well but doesn't spin things very dry. There is no automatic fabric softener dispenser. Who makes a washing machine without this feature. No… Read more
one has time or the inclination to wait around to add fabric softener during the rinse cycle. Not to mention that you have to be able to work out which is the rinse cycle. Would I purchase this machine knowing what I do now? Not a chance.
Aldi Warranty Claim waste of time! – Purchased this machine July 2019, worked well until early March 2021. Contacted Tempo as per machine documentation as machine had a 3 year warranty. Tempo requested proof of purchase, which was provided by way of bank statement, Tempo accepted so warranty claim process commenced. Tempo sent an email with repairer's contacts for me to call them and… Read more
arrange repair! Phone numbers went straight to message stating mail box full, don't leave a message and to call back another time. Waited 3 days and tried the again, this time you could leave a message which I did. Also advised Tempo of the situation numerous times as nothing was progressing. Eventually sent an email to Aldi Customer Service, they apologised and stated they would follow up and call. Tempo rang me to advise another repairer had been allocated the warranty work. Nothing since, so for a month no action. I have sent more emails - no reply. So good luck if you ever have a warranty claim with Aldi!!!!
great wash for only $369 – I found this to be of great value, I do sleeping bags and blankets. It washes well as long as you don not overload and keep the filter clean after every wash. Show details
Fantastic Value For Money – Bought the Aldi Stirling 9kg Top Load from Engadine and it hasn't missed a beat. Does a great job at washing clothes, sheets and towels. Surpassed my expectations. Reasonably quiet and full electronic panel. Has performed excellently. Show details
Extremely confusing to use! Doesn’t spin clothes properly. Clothes come out still ringing wet – Doesn’t spin properly doesn’t matter how small the load is Machine is confusing to use Takes longer to wash than the timer displays Clothes don’t wash properly With no agitator clothes become all twisted and tangled together Will never purchase a machine like this again or from Aldi! Show details
Shame on Aldi... Horrible product – This top load washing machine is so bad i don't know where to start. Aside from leaking water all over our daughter's laundry only 3 weeks in, it struggled to wash clothes with very basic soiling. The lid is terribly flimsy and a cheap plastic material. Reading a number of the other reviews, Aldi work with quite a few different manufacturers for… Read more
the Stirling brand. This one is from Tempo who have a shocking name. My daughter's experience was just that too. They refused to service her appliance (despite living within Metro Sydney) and said that the issues relate to user error (whatever that means). She ended up taking it back to Aldi for a refund but it was a nightmare experience. Do your research otherwise i'd avoid Aldi!
Disappointing – Spin cycle constantly have problems now won’t spin without going back to rinse cycle I think the flimsy metal rod that balances the machine is a useless design and not quality Show details
this is perfect! we buy it – The aldi washing machine is good to have for the quality and the warrenty wise it is good too.we bought that one and its been easy for us that to clean the all types of clothes and it is protecting the cloth quality and fabric too.
Great purchase! – This 10kg top loader is perfect for a family of 4. Easy to install and great functionality. We use it to pre slack school socks during the wash, very easy to use. And you can wash blankets! Amazing! Show details
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Hi Lana, We apologize for the difficulty you have… Read more