Tried posting a bad review but was unable to, this product should not be available, nonstick surface blisters and when I contacted support I was told that they would rectify it, it’s been 3 months and no response, poor quality, poor service, stay away
Purchased for $99.00.
Poor Product & Sunbeam know it
Top plate won't stay flat and leads to uneven cooking
Side hinge a bit of a joke and not sure how Sunbeam ever thought anything else about it
Teflon coating lasts maybe 3 years at best
Keeps blowing electrical fuse
Contact/sandwich press function useless
Hard to clean top lid
Lasted 3 years before it blew the fuse 4 times everytime it got used.
I now consider it a dangerous product.
Going out to buy another brand this week.
Purchased in May 2017 at Harvey Norman for $69.00.
My favorite kitchen appliance - don't know how I lived without it!
Great quality sandwich press and contact grill. As a sandwich press you will fit 6 toasties in here at once. The great thing about this grill is that it can be used as an electric frypan and broiler. The ability to distance the top place makes it great for open grills.
The variable heat setting makes its suitable for cooking a huge range of foods, I use it to roast vegetables and have a beautiful char effect, cook meats, cook pizzas, and of course make toasties. You can make an entire bacon and egg breakfast and toast on this machine. So versatile.
Purchased in January 2011 for $150.00.
The hinge is not secure
The hinge screws came loose after few uses and now one of them is lost. We tried contact the Sunbeam center and they couldn't provide any replacement part not the service center. We can't use the grill now as it is too dangerous as the top grill plate will fall when it is hot and burnt our hand! Probably won't buy the product again.
Still going strong! A Master of Toasties!
It must be stated that the absolute majority of the time we use this as a sandwich press and this is something it really excels at. It’ll accomodate anything from standard bread through to speciality loaves. The heat and height are adjustable which really helps when dealing with larger sandwiches and the pursuit of a crusty toasted result with good melting of cheese. It can also be loaded up - will easily accomodate four large toasties in one hit.
Generally we prefer to BBQ meat but during the winter months this isn’t always viable. And. Of co...urse...for those times when the BBQ runs out of gas this thing has been somewhat of a last resort meal saver. Meat (and grilled vegetables) cooked with the machine come out really well. Nice and tender as well as relatively oil free: something that’s hard to achieve with a frypan or traditional oven based grill. Lightly pressing down on it during cooking really assists in getting the oil out and captured within the included drain tray. Cooking meat does reveal a bit of a design flaw though: if you load it right up then inevitably oil will drip off the lid when you open it up. This tends to drip directly onto the bench-top behind the machine so can be a pain to clean up. It really is an issue that could easily be solved by a re-design. Normal toastie cleanup is simple. All it really needs is a wipe over when it has cooled down and its good to go for the next use. The lid or, to be more specific, the locking mechanism is something I’ve never quite figured out and has always seemed fiddly. I’ve always thought that if something was going to break then this would be it. Three years in and it hasn’t - I’ve been proven wrong!
I use my sandwich press nearly everyday for my lunch, it grills chicken very well too. One of the trusted brands, it never let's you down. The added feature like thermostat to control temperature would have been awesome, hope Sunbeam can look into it and add this feature in their new models.
Great product cook's just about anything
This is a very good product but it needs a thermostat to control temperature as it gust burns things so i must keep on turn it off at the power point can we get a new model soon with a temperature control it even cook's fish and chips stake and onions
Wow this is amazing.
This griller does exactly what it says. Made grilled chicken breasts only took 10min. Chicken was moist and tender only minimal juices lost. Cleaning was easy too there is no mess all over the place like other reviewers said.
Made a toasted sandwich in a few min it was hot and cheese melted quick.
%100 worth every $$$$
Bought at bing lee using after pay $18 a fortnight is a bargain.
This machine is the magic of all machines. My toastys and flat bread comes out crispy and crunchy while my cheese is melted to perfection. It has settings and can adjust to your liking. It’s quick to heat up and very easy to clean away with paper towel. Kids love this machine!
Great for the whole family
This is my second sunbeam grill. My first one lasted a good 8 years with use at least 5 days a week, sometimes twice a day.
It is a great size, big enough to cook a steak or toasted sandwich for the whole family.
Easy to clean, removable drip tray for easy fat disposal and it looks stylish. Hoping I get another 8 years out of this one!
Perfect for a large family!
There are 5 people in our family and 80% of the time we usually have guests, so when it comes time for a cheap quick meal (toasted sandwiches) we usually get out our Sunbeam Cafe Contact Grill & Sandwich Press! It fits four whole toasters at one time! Perfectly golden bread and so easy to clean! We love it! I would recommend this grill to anyone with a larger family or just someone who loves loads of toasties! (Ps. I’m sure it’s a great grill too but we are yet to bother with that, the toasties are too good)
Indicator Covers fall off - third time
Grill works OK but the plastic indicator covers fall off as already mentioned in other reviews. Disappointing response from Sunbeam even though the unit is well out of warranty this is the 3rd time this has happended. Obviously it is a fault that has happened to others too. I will not use it now as I feel the unit is unsafe with a gaping hole in the top. It also took Sunbeam 4 weeks to respond to my concerns with two prompts from me - not good enough.
Great performance, terrible design.
In the beginning I was in love! It's my first grill. I cook everything on it, I use it multiple times daily for many different things. I have no qualms with the cooking performance of this product.
After a week or so I began to notice the mess. There's a drip tray at the front for fat, which is fantastic. But when you open the grill during cooking or after cooking, all the fats and juices that are sitting on the top grill plate just drip straight off the plate, down behind the machine. Even when the machine is fully open, it doesn't drip onto ...
Excellent all purpose cooker.
Steaks, 2.5 minutes on high! Get that lovely grill pattern too.
Chicken tenders with nandos sauce, 2 minutes, re-baste, flip and let it sit for 30 seconds!
Cheese toasties, depends on how much of that golden lovely goodness you stacked in the bad boy!?
This little grill is awesome, I hardly use the pan anymore, because it can do most cooking jobs and it's non stick, so cleaning is easy.
Highly recommended to friends already.
This replaced my George Forman Grill and is so much better. Has a slide out drip tray so you catch all the fat and it is easy to clean. Heats up quickly, great size, bottom flat, top has ridges . I use it for sausages, hamburger patties, chicken kebabs etc.
Questions & Answers
Are there older versions with the same model number?
We recently bought one to replace an even older one. The new one doesn’t look anything like any of the pictures corresponding to the model number on the sandwich press.
We have replaced the old models to ensure that each model adheres to industry’s touch temp requirements.
We had to do minor design changes which unfortunately does not enable the current / new design to stand up for storage.
We are in the process of fixing this, but rest assured that each product still performs the same.
It was a major design change if the hinge gets thinner and the appliance will no longer stand up. This one is garbage compared to the one we are replacing. The hinges seem pathetic and will not hold the plates parallel making it difficult to put 3 sandwiches in the press. Not being able to stand up makes it hard to store and almost a deal breaker. Luckily I have skills and will build something and attach it to the arms to solve this oversight.
The even older one with 2 flat plates, takes 6 slices of bread, temperature control knob and decent hinges was the best. Seems like quality is being sacrificed for profits.
Safety is our top priority, so please do not alter the appliance. I have just sent you a private message to help you solve the matter.
The hinge screws came loose after few uses and now one of them is lost. We tried contact the Sunbeam center and they couldn't provide any replacement part not the service center. We can't use the grill now.. Probably won't buy the product again.
Did you end up answering the above query about the press being lopsided? How can this be adjusted?
Hi Kaz B, not really sure why it would be lopsided, maybe something to do with the dial?
Please give our team a call on1300 881 861 so we can offer you further assistance...
Get an answer from our members and Sunbeam representatives
|Category||Grills and Sandwich Presses||Grills and Sandwich Presses|
|Release date||Nov 2006|
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