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LOLD
LOLDNSW25 posts
  Verified

Heating works ok but the power plug on the pad is so bulky it impacts the area of use. The pad is 40cm wide but around 13 cms of that is the power plug. Therefore it reduces the area of use to around 27cms. You can see in the photos it's 1/3 into the product (top right) so you're losing 1/3 of area which is worth taking into account. The plug is not only wide it's bulky in height so it's very uncomfortable on your back or side in a chair or bed and digs in. Would not buy this size again.

Sunbeam
Sunbeam    

Hi LOLD, Thank you for sharing your experience while using the Sunbeam HPM5000.

We are very grateful for your feedback. When it comes to our products we strive for the highest quality and to meet our consumers' expectations. We are sorry that your product did not satisfy you completely.

Thank you, Sunbeam Customer Care

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