Having accumulated enough points to have a $40 credit, I tried to use it a few weeks ago on a weekend at the Sans Souci store. I was told that their computer was not working. My receipt showed the points I earned that day, but did not show my total points nor the amount of my credit. These are usually shown. This happened on the weekend on another few occasions including yesterday and today. It has become increasingly obvious that Superbarn do not want people using their points in the weekend, a time when most people do their shopping.

Very good fruit and vegetable section Bakery is innovative with good bread choices Shelves well presented I have had many pleasant shopping Iexperiences here I would strongly recommend to other people

Happy and Friendly service, find most products that the major supermarkets have gone to generic. Well done guys and keep up the good work. I've never gone in there and come out empty handed. Please give them a go and keep it local.

On 2 occasions I got home and realised I didn’t have all the items I paid for. I was charged for all the items. I emailed the company and they didn’t respond. Avoid at all costs

Bought alcohol at the store and found out they were selling imported drinks from china that contains much less % and tastes much more different, unfortunately, they still sell it at a high price just to make their profits.
Had talks with the management, but nothing got done, better off shopping at another store, the management of the place is terrible, people working their look like they want to get out as soon as possible.

I have been to San Souci Super barn a few times in the last 2 months and find it an excellent place to shop. Apart from the every day goods , I particularly like the Delicacy products ;Cheeses , Olives etc . And seafood , which is fresh . Staff are very helpful too, recommended if you live or are passing .

Supabarn in Sans Souci is shocking.. I have had to return cheese and yoghurt many times before I had learnt my lesson not to shop there again!!
Not to mention the eggs... had to buy the expensive eggs as of course they were out of normal cage free ones and when I tried to cook them they didn’t look fresh !!! Everything dairy is rotten once you open the packaging. Eg shredded cheese once I got home and opened it it was rotten on the inside... their yoghurt is the same!!
Not to mention their fruit and veggies are not fresh either
Their shelves are never restocked properly
Shocking store.... I’m surprised they are still operating

When staff are scanning items & placing items in plastic bags, who would put only a loaf of bread in one bag & in an other bag asmall jar of saice. yes this happend to me twice in the last 2 weeks & yes its partly my fault for not checking, left 1 bag behind,wrnt back within 5 minutes & was told bad luck nothing handed in (pathetic attitude pathetic staff they should learn to pack properly. Yes onlly 1 small jar has cost supabarn $150-00 prer week. I will certainly not be shopping there again. I will go back to woolies.

Usually happy shopping at Crace, enjoying convenience and pleasant staff. On 23.8.16 I paid $6.39 for a 250ml Cobram Garlic Oil. Not so happy to notice the same item today at Woolworths Kippax at regular price of $5.50.
I hope you can improve on this.

Love their fresh seafood. Great bread not too doughy. Fresh Cakes and biscuits are their new line. Excellent and prices and quality to match esp their almond shortbread. Love their points system. So easy no fuss. Their meat is so much better than their competitors as well. Rarely disappointed. Hate shopping anywhere else now. Staff are wonderful. Mind you only been to Sans Souci store but 10 out of 10. Breath of fresh air. The only items I've sometimes not been 100% happy with wld be the fruit but has improved a lot. Thankyou guys.

The produce lasts twice as long as any other supermarket. The meat is tender and really well priced and the deli is excellent. The range of groceries is different. You can find all thiese groceries that COLES doesn't carry. The Seafood is fresh and is only sold a few days a week so you know it hasn't been sitting around all week. Overall a great shopping experience.

Best range of product different to the chains. Massive gluten free range. Fantastic prices just bought Huggies for 19.99 and the best fresh foods.

4 times we have found prices higher at the checkout, 4 complaints and 1 to head office with no reply. How much are they making from shoppers who dont check, like the elderly and vunerable.

CHANGED OPINION
Now shop is being used the quality has been great and use by dates fine.
Have started shopping regularly.
Really like the 10$ off day once a month.

OLD REVIEW - I was hoping for a Coles/woollies alternative, with easy parking, great use by dates and super fresh quality with large range of organics.
I found -- Use-by dates gave 1 day to drink milk and plenty of meat expired same day. Very disappointing
Mangoes at $1 were great as were bananas at .99 per kilo.
Several other items noticeably more expensive than woollies.
Won't be back.

Best quality and priced fresh foods. Kills Woolworth's. Range of gluten free products is excellent. I bought roast pork for 4.99 kilo and it was perfect. Staff were excellent. I was always scared to shop here because I had the impression it was expensive. It is not at all, in fact it was better priced than Woolworth's.
Consistent great quality and the best specials.

Fresh food sections are excellent including deli,fruit and veg ,meat and seafood.every Saturday there is a market day where fresh seafood is available.the groceries are well priced with all the trusted brands as well as cheaper generics.the best part is that ther are plenty of checkout operators and waiting times are bearable.

I Will never go back due to the rude & unhelpful service at the front counter on Sunday night. Male staff member who made very snarky comments, and made me feel very uncomfortable. so I dropped my products and left. Forget the convenience and decent product range... Id rather make the drive to Dickson...
normally good range of product and conveniently located