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Supplement Warehouse

Supplement Warehouse

2.1 from 12 reviews

Reviews

2.1

12 reviews
5
(2)
4
(1)
3
(0)
2
(2)
1
(7)
  • Product Quality
    2.0 (1)
  • Return Claim MadeYes (1) · No (0)
  • Customer Service
    1.0 (1)
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Customer Care - NONE

published

Absolutely useless. Sends the wrong orders and then try for the customer to keep what the customer didn’t order. Their organisation of returns is that the customer pays for the postage of what they didn’t order on the “assurance” they will refund

Customer Service
Product Quality
Return Claim MadeYes
Store LocationOnline NSW
See all answers
Bumpkin Jones

Bumpkin JonesAdelaide, South Australia

  • 2 reviews

Is this a real company?

published

I wish I read these reviews before ordering. Absolutely useless. They happily took my money but all I got was complete silence. I gave them a month (generous I thought) but never got a dispatch email. Then when I tried to contact them the phone number wasn't connected and my emails were ignored. All I can say is I payed with PayPal as I was able to recover my money by opening a dispute.

Fear of product content

published

On gold standard whey was purchased from penrith store. Opening lid was for concern immediately as the lid itself was void of tamper collar at all and disbelief of no glued seal shief
Was annoyed and began googleing clearly outlined was a plastic seal around outside of lid which has a hologram logo also was no manufacturer authentic identifier any wear and clearly shown to be next to bar code.all the products on shelf were presented the same .so now im left wondering wt

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How hard can an online purchase be

published

Cheapest Australia wide

published

hands down cheapest and most knowledgeable service will def be back staff took there time to explain the differences between proteins

The WORSE Customer Service

published

I have found this company has the worse customer service experience ever both in-store and phone. Right now Nutrition Warehouse is having 15% off on ON 100% Whey protein for 2 days. I would not recommend Supplement Warehouse ever to anyone! The customer service staff even accused me as a "liar", did not listen to my concern besides "you should have done your research man", and did NOT apologise at all after I proved him wrong. Do not support this company!!!

hopeless service

published

Shop assistants has no clue what they are talking and what they are selling. Also product availability is very poor ;/

keith

keith

  • 3 reviews
  • 3 likes

WAITING ALMOST AN HOUR OUTSIDE PENRITH

published

Sign on the door "back in 5 minutes"....still waiting, along with other people, almost an hour later. No answer at Guildford head office.

CJ

CJSydney

  • 22 reviews
  • 15 likes

Great friendly service

published

The Blacktown store, the service was friendly and helpful. This product was cheaper than online. Would go back an buy more products.

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Not going back.

published

Hassle-free order

published

I ordered some powder protein over the internet after searching for an online seller who didn't inflate their prices. Payment went through and I called the seller to check that my payment had cleared and when ETA was. I was told that my order had been shipped.
I received my order today - the expected day. No problems!
Quick and easy, no need to sign up as a member to order.
Confirmation email with order/shipping details would have been good.

Poor service

published

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