Worked for 6 months and then failed. A change of batteries and location dfid not fix the issue. I think the issue is poor quality control.Do not buy this unit.,
Eyes Wide Open about Prior Reviews and Happy w/It
Bought the model with 2 chime receivers. Easy to set up and change sounds and volumes. There are 32 chime sounds (including 1 knocking and 2 w/bells) and the remainder are chintzy sounding chimes and tunes.
My happiness is because my hearing is not the best and the two chime units are in different rooms, plus each has a fairly loud volume range. If it only lasts a year and needs to be replaced I will still be satisfied if I always hear someone at the door. Previously had Kambrook and Arlec single receiver 'bells' that were stone solid but not sufficiently loud.
Odds seem that they will go for a year or two before problems, but given the alternatives worth the chance.
Do not buy
I have used this door bell less than 15 months.
In this period of time door button stopped working and had to fixed by myself using glues because press button was stuck in the unit . Then 2 weeks ago main ringer stopped working and then there is no way to fix.
Purchased in June 2017.
Don't buy it is rubbish
Swann model number : swannswwhom-dc820p heap of rubbish no parts available I have it for 13 months lights all on door bell plus ac receiver all tune work but no the front door bell when you press it! It illuminate but don't communicate with receiver put new battery same don't waste your money buy someone else door bell.
Works with quick fix
I had the same problem as most of the users, door bell button light was on but no sound. Tried holding "bell" button (middle) for 5 sec, then tried also + (volume up), (volume down) for 5 sec and it works again. I think the bell button press did the work :) as it looked like the doorbell was not paired with speaker.
- Verified purchase
Don't buy Swann Wireless Door Chime SWHOM-DC820P
Our Swann Wireless Door Chime SWHOM-DC820P is less than 5 years old and the door bell push has developed an intermittent fault. As this product is still on the market I expected to be able to buy a replacement bell push but SWANN tell me: "The unit is well out of warranty and we also do not sell bell push". So much for good customer service.
- Verified purchase
Avoid this product.
Just don't bother.
This item stopped working 1 week after purchase.
All kinds of fixes, adjustments were tried. Unplug/rest/replug. Different powerpoints and locations. Reset. Etc. After reading these reviews I can see Swan appear to sell some very poorly made products.
Got a credit from Bunnings, bought another brand.
I echo the long line of previous negative reviews. Ours was rarely used yet died well before its time. Appears Swann doesn't care so that brand is now forever blacklisted across the board. As for the one-year warranty, I think Ozzie consumer laws place a mandatory 2-year warranty on items like these. Shame on Swann and shame on their Chinese manufacturers for not taking more pride in their products and responsibility for their repair. Too many negative reviews describing the same issues and yet no response or endeavour to address these issues by Swann.
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