Terrible securing with base plate
Terrible way to secure the unit to base plate. Every time you need to charge battery this little tool to secure the screw is very fiddling and frustrating. The inside screw came out and can not fit it now.
Good value for the price
I've had mine for about 2 years. Mine has two chimes that both still work but until recently not together as they used to other than this the button broke a few months after installing it but it's not uncommon because people push them to hard also I've had this happen on other door bells and the button couldn't be fixed, this one all it took was a bit of glue and I've had no problems with it since so I think they are good value for the price
Easy to use/setup BUT Cheap and nasty
Mine failed just after 12 months, out of warranty basically. Like so many products these days, not designed to last. Would NOT recommend this product under any circumstances. I wish I read the reviews before I bought mine. These are not repairable. I think I will go back to a mechanical door bell that will last me 10+ years.
Purchased in March 2018 for A$35.00.
Bad door press quality
The door press (button) started to stick at about 6 months and has continued to do so, to the point where I had to replace the entire unit. The build quality of Swann judging by this unit is very cheap and nasty
Purchased in June 2017.
Worked for 6 months and then failed. A change of batteries and location dfid not fix the issue. I think the issue is poor quality control.Do not buy this unit.,
Eyes Wide Open about Prior Reviews and Happy w/It
Bought the model with 2 chime receivers. Easy to set up and change sounds and volumes. There are 32 chime sounds (including 1 knocking and 2 w/bells) and the remainder are chintzy sounding chimes and tunes.
My happiness is because my hearing is not the best and the two chime units are in different rooms, plus each has a fairly loud volume range. If it only lasts a year and needs to be replaced I will still be satisfied if I always hear someone at the door. Previously had Kambrook and Arlec single receiver 'bells' that were stone solid but not sufficiently loud.
Odds seem that they will go for a year or two before problems, but given the alternatives worth the chance.
Do not buy
I have used this door bell less than 15 months.
In this period of time door button stopped working and had to fixed by myself using glues because press button was stuck in the unit . Then 2 weeks ago main ringer stopped working and then there is no way to fix.
Purchased in June 2017.
Don't buy it is rubbish
Swann model number : swannswwhom-dc820p heap of rubbish no parts available I have it for 13 months lights all on door bell plus ac receiver all tune work but no the front door bell when you press it! It illuminate but don't communicate with receiver put new battery same don't waste your money buy someone else door bell.
Works with quick fix
I had the same problem as most of the users, door bell button light was on but no sound. Tried holding "bell" button (middle) for 5 sec, then tried also + (volume up), (volume down) for 5 sec and it works again. I think the bell button press did the work :) as it looked like the doorbell was not paired with speaker.
- Verified purchase
Don't buy Swann Wireless Door Chime SWHOM-DC820P
Our Swann Wireless Door Chime SWHOM-DC820P is less than 5 years old and the door bell push has developed an intermittent fault. As this product is still on the market I expected to be able to buy a replacement bell push but SWANN tell me: "The unit is well out of warranty and we also do not sell bell push". So much for good customer service.
Questions & Answers
We got swan smart video door bell and charging it as required. To open the cover from bottom with little Alan key the screw came out. Neither it will open nor we can fit the little screw. It is hopeless to have this way to secure the bell with the plate. Do not know how to fix it now and taped it temporarily to hold it with plate. Any idea what could be done to secure it. Terrible way to secure it with difficult to handle little tools.
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