Sydney Auto House
12 reviews
Caveat Emptor – Watch out. The advertised price is not what you will be paying. They wanted to charge me $1000 + fee for registration ( which is free) detailing and a mechanical report I didn’t want. It’s just a rort which they apparently do with all their cars. That was enough for me to not proceed. The salesman became quite rude as well. Great way to lose a sale.
Really nice cars, had a small problem which they fixed quickly – Bought a 2013 Mercedes ML350. The buggers wouldn't sell it to me at the low price I wanted, but theirs was the best car around for the price so as much as I mona, I wouldn't have dropped the price to meet my offer either. In the end, the car was washed, heated and ready for us to drive away with everyone happy. We took it to get an inspection… Read more
the next week and our mechanic noted two tyres were not going to pass rego and a shock absorber was leaking. We called Danny from Mt Druit Auto House and he said to bring it in - they replaced the tyres and shocks with no questions asked. It would have been a 5 star review if not for the tryes. I'd buy here again.
AVOID- spend your money at a reputable dealer not here – We had 4 issues in under 2 months and their attitude was shocking. We were told by the service manager: - what do you expect you bought a car with 160,000klm - we legally don't have to help you - we are doing you a favour We never once got a sorry you are having issues and they never see from the customer's point of view. I understand we bought… Read more
a 2nd hand car but I do blame them for using dodgy refurbished parts that their mechanic showed us when picking car up. We then broke down on the m4 10mins later because the dodgy part didn't fit properly. He still then kept telling us he was doing us a favour and wasn't his fault and by that point I was just speechless..
If they didn't try and cut corners we would not have had so many issues.
Wish we spent our 44k with a proper audi dealer DO NOT recommend
This place is terrible and untrustworthy – I would not recommend doing business with The Auto House as I was dealing with [Name Removed] in sales and [Name Removed] in finance and they used combined pressure to transfer over money for a car that I had not seen in person. When I decided not to go ahead with the car 4 days later I was told I was not entitled to a refund on my deposit and in… Read more
fact owed more money to the company. The car was marked as sold the next day. The text messages sent to me were intended to gaslight anyone as apparently I wanted "the car to be given instantaneously without proper documents". I am shocked at the absolutely appalling way I was treated and would never recommend anyone purchase a vehicle from such sharks. In fact they will be reported to fair trade with the text messages and emails that were used to pressure, pressure, pressure.
Good quality vehicle – Purchased a 2011 VW Toureg. Excellent condition and a fair price. I wanted it for less and Danny held for the value he saw. Fair enough I thought, we all have to make a living. Sad to read Zellie B. review as this was not my experience. As someone with many years in property investing for charity work, I appreciate someone making a business work… Read more
while being fair to customers. A win/win is always the best result. Thanks, Danny for being a trustworthy negotiator!
Danny is the slimmest dealer there is! Avoid this place like covid-19 – Please AVOID this place or you will end up making a huge and horrible mistake like we did. I believe all these good reviews are false! There is no way Danny is to be trusted. I'm not sure how there still running, basically illegal and lie straight to you're face. Most car salesman are not the greatest but this guy is a new level low. Not only did… Read more
he refuse to pay us the agreed amount for our car but the car we got is a complete lemon and the so called "Warranty" is worthless, its just a money maker. Our mechanics were horrified with the state of the car and told us that warranty is dodgy and we wont be able to claim a thing. Danny offered us FREE warranty if we posted a good review... Sorry mate if you want good reviews you'll have to stop stealing and lying from you're customers. There are many other places to buy cars DO NOT GO HERE!!
Excellent car and service!! – Danny was a pleasure to deal with. I love my car, everything they said was accurate and transaction was very easy. Took my car in for major service 2 days after buying it and it passed inspections with flying colours. Thank you so much!!
Excellent vehicle and awesome customer service thank you – Beautiful vehicle kind and friendly service salesman. Great looking stock wish I could buy them all my garage is not big enough. My vehicle was not up to the correct service according to the service books
Great car , – Danny was great really went out to help me get my dream car , professional from start to finish . Absolutely recommend these guys They have a great selection of Euro cars in stock at great prices . Thanks again Danny
Highly recommend! – Great service, honest guys. low price. Second hand car came with one year warranty. I couldn’t ask more. Strongly recommended.
Do not buy from these guys – Would give zero stars if possible. We were tricked into buying a vehicle that was previously written off without getting told about it. DO NOT buy from these guys. Go somewhere more reputable.
Don't buy the El Grand Japanese People Mover – What they don't tell you when they sell you this car. 1, FM Radio is nearly non existant 2. Navigation System is Japanese and does not work in Australia 3, DVD player only runs Japanese DVDs 4, LOg Book is in Japanese 5, Seat Belts all need to be replaced and are not to Australian Standard 6, There is only one child carseat attachment and it is behind the drivers seat.
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