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Tefal Expert Precision IT9500
P K.Metropolitan Adelaide, SA
- 3 reviews
- 2 likes
Good steam power but very damp clothes
The design is user friendly and good steaming performance, however the clothes become really damp and have to be dried before storing. So much wet steam that the Wall has water dripping down when the steam head is docked facing the wall in between swapping clothes on the steamer. I don’t think silks would tolerate this kind of dampness. Tefal should improve this to give more dry steam to protect clothes. I would also prefer multiple settings which is available in the newer model however the new model lacks the twin poles which is more sturdy.
...Read more
I have both, the garment steamer as well as the Tefal top end end steam station iron. One cannot replace the other. A garment steamer is used for delicate clothes that are difficult to iron, or may just need a light touch. Eg silk and synthetic blouses, t shirts, even linen and jeans work great with steamers. They are not good with shirts or other large items like pure cotton bed sheets.Purchased in October 2020 at David Jones for A$210.00.
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MortishiaMetropolitan Adelaide, SA
- 77 reviews
- 34 likes
- Verified purchase
Not just a laundry room item - added editing @ 25.03.20
This is an upgrade to their iron/steamers. It heats within 30 seconds, so no waiting around. The steam head has been re-designed from oval to a triangular shape. This is designed to get into tight corners. As per usual, has attachments included. An added bonus is the storage container for the attachments which is in the base. The water container is larger so less refills. Though the pressure of the steam is less powerful, an added boost button is in this design. Like a iron, the boost button has a minimal time limit. There is also the choice of...Read more
having the netted backing up/down. Benefits of up, almost like a vertical ironing board. Overall, pros and cons, but do thoroughly recommend. Definitely does cut ironing time and not a burden to iron. @ 25 March ‘20 I cannot bag the item, because it steams well. My addition to my review stands on craftsmanship. Been less than 1 year and unfortunately the safety barrier (cloth protects over hose) has come away from the steam head. This causes a safety issue as the hose heats up and the rubber is exposed to wrist - elbow. The more you use the steamer, the further down the protective wrap moves down. I got in contact with Tefal and followed their recommendations of organising a service outlet, only to be informed of at least 2 month completion before I get it back. (Due to parts having to come from France). Re contacted Tefal, who wasn’t very helpful at all. Lack of staff (1 person on, as stated by staff member, and wasn’t able to confer with anyone else. Also too, long waiting period and ‘sorry for the inconvenience’ a disappointment, as I have been very happy throughout the years with Tefal Irons/Steamers. Could be I bought a faulty steamer? Worst is the lengthy wait for parts and a product unable to use.Purchased in April 2019 at Costco SA, Adelaide for A$169.99.
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MortishiaMetropolitan Adelaide, SA
- 77 reviews
- 34 likes
- Verified purchase
Not just a laundry room item.
This is an upgrade to their iron/steamers. It heats within 30 seconds, so no waiting around. The steam head has been re-designed from oval to a triangular shape. This is designed to get into tight corners. As per usual, has attachments included. An added bonus is the storage container for the attachments which is in the base. The water container is larger so less refills. Though the pressure of the steam is less powerful, an added boost button is in this design. Like a iron, the boost button has a minimal time limit. There is also the choice o...Read more
f having the netted backing up/down. Benefits of up, almost like a vertical ironing board. Overall, pros and cons, but do thoroughly recommend. Definitely does cut ironing time and not a burden to iron.Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
Nina Tenikoffasked
Hi, I have had this product for about 18 months and about 6 months ago it just stopped working. It was a great steamer prior to that. Power light comes on but no steam comes out. Not happy, how long is the warranty on this? Thanks
2 answers
Hi Nina, there is a 2 yr warranty. Unfortunately with the crisis @ the moment you need to contact Tefal Australia and they will provide a service number to contact. Hopefully and it appears yours has malfunction it should he replaced. Unfortunately, I had to purchase a new one, different model by Tefal, but do miss this particular one.
thanks for the reply, I'm in the process of looking into it now, hoping to have it replaced!
Mortishiaasked
Hello, can you help. A question was sent to me regarding ‘90 minutes of autonomy’ on the Tefal Expert Precision IT9500. Can you assist please?
Regards
Maria
No answers
Marj Rasked
What is 90 minutes autonomy mean. Does it have auto shut off?
1 answer
Hello, you have me stumped on ‘autonomy’. Checked and couldn’t find anything related to that part of the question. The steamer though, does not have an auto shut off. I continuously use for over an hour and hasn’t shut down. Just be aware on water level. My apologies on not being completely able to assist. Might need to contact Tefal on ‘autonomy’ meaning.
Details
| Category | Garment Steamers |
|---|---|
| Price (RRP) | A$298.95 |
| Steam Output | 35 g/min |
| Features | Detachable Tank and Vertical Steam |
| Water Tank Capacity | 3,200 ml |
| Colour / Finish | Black/Purple |
| Cord Length | 2 m |
| Power | 1,800 W |
| Stand Included | Yes |
| Manufacturer Warranty | 2 year(s) |
Visit official website
- GTIN13: 3121049500218
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