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The Book Grocer

The Book Grocer

 Verified
The Book Grocer
4.2

10 reviews

Positive vs Negative
80%20%
Customer Service
4.3
10 reviews
Cottam
Cottam3 posts
 

Two stars are for the delivery. Book had a broken spine a torned out page and was grubby . A waste of $18 Show details

RocW
RocWSA
 

I've bought several orders from The Book Grocer recently, I love their range of titles and prices, the service is fantastic, all my orders have arrived promptly and the books have are all in excellent condition. Show details

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Unsatisfied
Unsatisfied6 posts
 

Until now service and pricing great. However their current advertising is misleading at best showing products not actually included in the offer. Be very wary when checking out. Highly deceptive practice.

The Book Grocer
The Book Grocer    

Hi, thank you for taking the time to leave a… Read more (+1 reply)

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vwarrell
vwarrellVIC5 posts
  Verified

I’ve ordered from the book grocer twice now. Items have been dispatched quickly and arrived well packed and in good condition. My last order I placed on a Sunday and when I got the confirmation, I realised the delivery address had reverted to my old address. I emailed them and they replied/rectified it the same day. I love that I can find books I… Read more

want at a cheaper price than new, and that second hand books get another life. Will definitely order more from here in future

Lee
LeeSA13 posts
 

Wonderful little company – Cannot say enough good things about The Book Grocer. Fabulous range and pricing. Prompt service and very reasonable postage, they are my "go to". I usually end up buying extra titles because they stock the unusual and the different from a vast array of subject areas. If I decide to add to my order, they are quick to respond and sort it out. I hope… Read more

they prosper for a very long time in a market increasingly dominated by that aggressive player Amazon who killed off the Book Depository whom I loved for many years. @thebookgrocer please never sell out to this shark.

Amy
AmyQLD3 posts
 

Great shop – Book Grocer is a really good Australian company. The prices are great. Delivery is on point. Navigating the website is easy. There is no constant spamming of emails once you have signed up. The books are in amazing condition. I will not buy my books anywhere else

Kim
KimVIC6 posts
 

I ❤️ Book Grocer! – Love this book store! I’m a regular customer, always very easy to order from their website which have great prices. Orders are always shipped or ready to be picked up quickly. However in my last order, they gave me only one copy of a book that I ordered two copies (one was intended a gift to a friend). I contacted customer service, and Paul sent… Read more

out the book straight away. I picked it up and was pleasantly surprised to find a cute tote bag as a gift. Thank you Book Grocer!

suzie s.
suzie s.24 posts
 

Faith restored – Positive; easy to order and track item, speedy delivery. Negative: book was described " in very good condition". Very disappointed to find the pages had oxidised and turned yellow. This book should never have been sold. Will bin it and purchase a new one. Have sent an email with feedback. Curious to see if I get a reply. Update: received a… Read more

prompt email reply with sincere apology and full refund. Exemplary business practice! Ratings amended accordingly.

IonAus
IonAusQLD42 posts
 

Pleasantly surprised – Ordered a hard cover book described as in 'good' condition. Very pleased. The description is a bit of an understatement. The book appears near-new. Ordered 1 September 2023 and the order was confirmed almost immediately by email. Sent an email query regarding my own confusion around the original order and found the response from The Book Grocer… Read more

the next time I logged into the email program a few hours later. All sorted. Not a problem. Good communication. Didn't even delay the picking and packing by the look of it. Received an email 2 hours later confirming order was being packed – and would be shipped on the same day (Sept 1). Tracking number also provided. Postage $10.00. On September 7th received an email from Australia Post that the book would arrive that day. Delivered late afternoon. Well packed.

Diedre N.
Diedre N.QLD19 posts
 

The Book Grocer – Easy to order online, Books are at at great prices, with a wide range to choose from. Well packaged. Delivery was quick. I have ordered twice and will order again. As you can never have too many Books.

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